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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1876 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,876 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was everything i hope plenty of room works wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on time and delivery guys took care as to not damage it. The refrigerator is spacious and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 4 out of 5 stars

    My ideas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge freezes well, keeps food cold. Has plenty of room, easy to clean. Glass shelves are easy to clean. A little low for man who is 6'4". But is doable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just What We Needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three kids so as you can imagine the fridge gets stocked up to the max. We were looking for a good-size and affordable fridge to hse as a secondary storage frodge, but everywhere else only have models that were $800+. We fonallt found this product at Best Buy and couldnt be more happy with our purchase. The fridge is easy to use and has enough room to hold storage and access items. I woukd recommend it to anyone looking for a affordable and efficent option!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    MS Moore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It's large enough for a family and it works well and looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our fridge! We’re thrilled to hear that it’s spacious enough for a family, functions well, and looks good. Your feedback is greatly appreciated! If you have any more thoughts or need assistance, feel free to reach out - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My New Fridge from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roomy top freezer. It allows a lot of frozen goods to be stored. The crisper bottom drawers are great for keeping vegetables fresh with the humidity control slide. buttons. The shelves are nice without having grill type shelves. Compartment shelves on the door are nice size and they run down the entire door of refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buying opportunity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and excellent price for product and also good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get our new refrigerator! Delivery people were on time, and extremely helpful. Purchase, delivery, and installation have never been easier! They even removed my old refrigerator!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious fridge that does what it is supposed to. Delivery team was polite, took the fridge downstairs for me and made sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a year ago no problems so far works great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! It was reasonably priced, and even better during black Friday! There is so much room, and it is perfect for our needs! We dont need tons of bells and whistles, so this is perfect for us! A great deal, and i highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price- does exactly what I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something small and inexpensive. This was perfect. Fast and efficient delivery. Easy instructions to change the door position and attach the handles. Two women were able to do it efficiently :)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, PattyD! We're glad the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect fit for you and that you had a positive delivery and installation experience. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dented fridge, no help from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this refrigerator in store because the delivery charge was $100 (for a $275) refrigerator. I opened it as soon as we carefully unloaded it at my home and was disappointed to see several substantial dents. The worst was on the front door which was extremely noticeable. I was very unhappy about this, but was hoping that Best Buy support would be helpful in remedying the situation. However, all they offered was for me to drop off the item back at the store (a 150 lb fridge) for a refund. They would not offer me a replacement or any sort of credit for damage. I did not want to lose the money I spent renting a truck to pick up the item, and definitely did not want to rent another truck to return it, so decided to keep it, but I'm very unhappy that they could not provide an undamaged fridge to me when I was purchasing a NEW item. I guess the moral of the story is you get what you pay for, they're not going to treat this refrigerator well when handling it, and the fridge will probably dent easily in transit, so be warned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Heughead, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size refrigerator for our garage for extra beverages and frozen foods in the freezer compartment. Very happy with thevpurchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good basic refrigerator, works great, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is working well and it meets what we need for it’s price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic yet good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good fridge, basic but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap refrigerator for an apartment. Will buy again if price is right!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good and reliable for it's price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, a very sturdy and reliable refrigerator. Not too wide, but pretty deep. If you live alone or with just one other person, I'd recommend getting this. My household often ends up feeding more people than actually lives here, so we got this one as a secondary fridge for leftovers and drinks.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to hear that you find it sturdy and reliable, especially as a secondary fridge for leftovers and drinks. Your insights about its size being suitable for small households or as an additional storage option are very helpful. It sounds like it fits your needs well! If you have any other tips or experiences to share as you continue using it, feel free to do so! Jeth Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693 BBY-ExBrand_Insignia