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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 376 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the long battery life and the affordable price of the 18 W 10,000 mAh Portable Charger. Its compact size and dual USB ports are also frequently praised, making it convenient for charging multiple devices on the go. While some find it slightly heavier than anticipated, the overall positive feedback points to a well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-376 of 376 reviews
  • Rated 3 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to charge phone. The charger dies quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t I what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really what I needed but it still worked to charge ur items

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, expected more from it. Charge doesn’t last as long

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save the receipt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent charger for the price however it stopped fully charging after about a month. Will only charge to about two out of four of the led’s and doesn’t properly work anymore. Hoping to get this resolved with insignia/Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really hold a charge for very long. It is fine if you are just pulling it off of a full charge, but anything other than that, it isnt great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Price reflects quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 6 months, does not have pass through charging, very large, very heavy; spend a little extra and get a better product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    work -not work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what intended for to last, it works when it wants to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fully charge iPad. Plus, the charge doesn’t last on iPhone

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that you are having some issues with the unit. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Number 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 1 was doa. I got the second one and we will see if it charges up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Help!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge very quickly and it stops charging before you get to 100%. And I have been trying to do a return on this product for over 16 days and I have been unable to do so whether I call a store or am on your website!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We appreciate you taking the time to provide your feedback about our Portable Charger. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Very slow charging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to good it charge super slow I didn’t liked at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t charge ! Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well until it needed to be charge again ...... then it wouldn’t charge !!! Which defeats the purpose of the product because if it won’t charge .... how is it supposed to charge anything else ??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be a good charger for little devices but it barely charges an iPad while in use. I would not recommend these to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Joseph!

      Thank you for taking the time to review our Portable Charger, I understand how important it is to stay connected and not being able to do so can't never be fun, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Portable Charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I would not recommend purchasing this item. It does not hold a charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item online and it would not charge. I would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kevinstp, thank you for taking the time to leave a quick review of the Portable Charger. I am sorry to read that you are having charging issues with your product, please feel free to get in contact with us at 1-877-467-4289 for troubleshooting assistance.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No charger in box ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn’t have a charger I have to bring back to being a house

    No, I would not recommend this to a friend