Customer Ratings & Reviews
- Model:
- NS-AC1UQC3
- SKU:
- 6362494
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 18W Power Adapter's affordability, compatibility with various devices like Samsung phones and iPhones, and reliable performance. Many appreciate its compact size and ease of use. Positive feedback highlights its value for the price and its ability to function as expected. The adapter's compatibility with USB cords is also a plus for some users.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. .....
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is I wish it was a USB port instead.
I would recommend this to a friendiPhone 8 Plus charges at normal speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger might work well for Android or usb-c supported devices but my iPhone 8 Plus is getting changed at normal speed. I don’t see any difference between this and other normal chargers.
No, I would not recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great , sad part is , after a month off not receiving it i had to call and get them to deliver another one , send like ongoing thing with best buy , send like no one cares
I would recommend this to a friendOverall alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prongs don't stay in the outlet a that well. It's a loose connection and it falls out of any outlet or extension cord easily.
No, I would not recommend this to a friendIt’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. I haven’t found it to be overwhelmingly better than any other adapter I have. My experience has been that it is average.
I would recommend this to a friendNot a fast charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it’s fast charger but I charge my iPhone 11 for 30 minutes almost the same as my original charger ! Kind of disappointed !
No, I would not recommend this to a friendDecent plug adapter bought 2 but wished I didn't.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate the product a 5 out of 10. Overall it works just charges a lot slower than expected. It's way over priced in NY opinion.
No, I would not recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Iphone hoping it would speed up charging but doesn't look like it. Works at least so keeping as a back up.
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked okay . Just like a regular power adapter
I would recommend this to a friendNot so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still took a while to charge my iPad but for the price it’s worthwhile
No, I would not recommend this to a friendCharger
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it doesn’t work as fast as I would have liked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zion, thank you for taking the time to leave a quick review of the 18W Power Adapter. I am sorry to read that the product did not work up to your expectations, please feel free to give us a call at 1-877-467-4289 so we can take a look at the return/exchange policy together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
It wasn't as effective as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This suppose to be fast charging adapter but it failed my expectation.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our 18W power adapter. We apologize for the problem that
you are having with the adapter not charging as fast as you expected, we understand that this
situation can be really frustrating for you. We will take your feedback into account to continue
improving our products, that way next time we can meet all your expectations.
If you need to contact our team, please contact us in the link below, we are always here for you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Associate gave us the wrong block
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.asked for a type c block and type c to type c cord. Associate have is the right cord but not the right block. Didn't realize it till we were home..... would be nice if the associates would learn their products correctly.
No, I would not recommend this to a friendDoesn’t work on my iPhone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was advertised as a “Universal” Fast-Charger for a large range of devices. Does not work on my iPhone, which IS fast-charge capable. Ran tests & charge time was no faster than my regular charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Our customers feedback is our priority, I understand what you're going through, buying a adapter that is doesn't work can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
So so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a plug that takes more space than others. It doesn’t seem to charge faster than others. Maybe it’s me but I’m not impressed. Bought on sale.
No, I would not recommend this to a friendWorst product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this back & returned it however I didn’t get my money back or store credit! Shame on Best Buy!
No, I would not recommend this to a friendDoes not charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t return it because of vivid 19 and the store being closed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 18W Power Adapter! We know how disheartening is when a product does not work as you expected. We apologize for this situation! Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn’t work . Can’t charge after few time used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work . Can’t charge after few time used. I recommend buy a Genuine adapter
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Karry,
Thank you for taking the time to review our 18 W Power Adapter. I understand it stopped working and that be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Android charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger quit working a few weeks after I got it. I have since returned it.
No, I would not recommend this to a friend