Customer Ratings & Reviews
- Model:
- NS-19D310NA21
- SKU:
- 6394757
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 19" Class N10 Series LED HD TV's excellent picture quality and convenient size, frequently praising its ease of use and affordability. Many appreciate the TV's lightweight design and quick setup. However, some customers expressed concerns about the stand and remote control's functionality, and a few mentioned limitations with the volume control.
This summary was generated by AI based on customer reviews.
tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shuts off after one hour and I ant hear it audio no good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you've encountered with your TV. Quality and reliability are paramount to us, and we apologize for any inconvenience caused. It sounds like there may be a technical issue affecting your device's performance. We recommend reaching out to our customer support team immediately so we can assist you in resolving these issues promptly. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
Speaker static
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the speaker went on the TV - static and crackling and I have had it under a year. The volume has never been above 30 (it's in my small workspace) so it wasn't blown due to use.
No, I would not recommend this to a friendUsed very little and dead after one year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on Nov 4, 2021, put into service Nov 9, 2021 and refused to turn on Jan 1, 2023. One year warranty. Was on my kitchen counter and did not get used much. Disappointing.
No, I would not recommend this to a friendPoor Customer Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me an open box without a remote to the tv. They never checked and now the television just sits and collects dust now. It’s not even usable
No, I would not recommend this to a friendReview Insignia RV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is somewhat mushy. This is EXACTLY the same brand/make/model it replaced. The former set had the plcture suddenly go out after 2 years, but the sound was crystal clear.
No, I would not recommend this to a friendIn short...JUNK.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three of these in 2022. All three have had issues. One gave out a few weeks after the warranty, and the other two had issues with the HDMI ports, where they stopped working. Luckily there were other ports, so I could still use the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Justin,
Thank you for taking the time to leave a review of our Insignia™ - 19" Class N10 Series LED HD TV. We are sorry to read about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
WORST PURCHASE EVER!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely 0 rating if they let me. I am so upset with this tv. It is not only so light weight you could blow it over, it has a terrible sound if you turn it up at all. Thing is you would need to turn it way up (70) to hear it. It is a piece of junk! And it is so tiny it doesn't even look like a 19" more like 13". Worst part, I am not capable of being able to bring it 2 the store and they won't even come pick it up. I'm so sad for this to be a waste of money that I can't afford to waste.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I returned home and open the box there were no legs or remote in the box. Have to return item.
No, I would not recommend this to a friend UNHAPPY CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in March - mother board stopped working in April, and BestBuy will not replace the TV, sent service, ordering parts, we are left with no TV going on week 3.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality, Price
Great little tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and just the right size for my guest room. Easy installation…I’m 77 and it was simply a plug in install. Great picture and sound! Great price too! I highly recommend it.
I would recommend this to a friend Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage tv i bought. By the time Im able to use the tv enough to find out…im couple weeks past the return. Guess itll make a good “gift” for my next enemy. Hot garbage. If your looking for a noce tv this size i saw a nice smart tv. Same size about $20 more maybe at camping world. Wish id have known
No, I would not recommend this to a friendPiece of Junk TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a piece of junk. I was replacing the same brand that went bad. The new one was even worse. The tuner does not allow for all stations and the picture turns black after 20 minutes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the TV. We apologize that the product did not meet your expectations. We take customer feedback seriously and will pass this information along to our product development team for future improvements. If you have any further feedback or concerns, please do not hesitate to reach out to us. We appreciate your feedback and hope to better serve you in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
Good buy gone bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV for 5 weeks until it froze up and will not work at all! Took it to the store where I bought it on Feb 18 and was told it was too late to return it to Best Buy; must deal with Insignia by phone.
No, I would not recommend this to a friend19 inch Insignia LED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power button did not work so the TV was useless. Returned it to store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 19" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Lemon of a tv lasted 5 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV only lasted 5 months! I had to purchase another TV in December 2020. Bought the Insigna Ju,y 2020. Is there a mfg. warranty? It just stopped working Raking. The screen went black. Nothing. Had a repair look at it who said it’s shot!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that you had a bad experience with an Insignia TV. Please contact us so we can offer you a solution to this issue.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Decent for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent TV. I bought it for my home office I decided on this because I already had a Roku at home and I only paid $40 for the TV
I would recommend this to a friend- Pros mentioned:Picture quality
Poor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was not good. Tried using in the kitchen, picture would be okay maybe in a bigger room.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 19" Class LED HDTV. I am sorry to read that you are having screen issues with your Tv, I know how frustrating this can be when trying to enjoy your product. Please feel free to contact us at 1-877-467-4289 so we can troubleshoot the issue and go trough your TV settings to make sure you have it at it on the correct specs.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Not sure if I was sent this by mistake
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and efficient but not the same as I could of expected i wanted a 32 inch but was sent this size probably because of a mistake
No, I would not recommend this to a friendWorks okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using this tv for about a month. It starts a crackling sound and then turns off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a feedback with our Insignia™ - 19" Class N10 Series LED HD TV. I understand that you experience some issues with this unit. I do apologize for the inconvenience. We would like to further assist you, I highly suggest to call our customer service team to have this checked. You can call them at 1-877-467-4289 daily from 8:00 am to 9:00pm CT.
Gem
Insignia Products
Not Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not learn until returning the product that this TV is not a Smart TV; therefore, could not get it to work with Roku. Not a problem as I purchased a slightly larger ROKU TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any confusion regarding the TV's compatibility with Roku. It's important to us that our customers have the information they need to make informed decisions. We appreciate your feedback and will work to ensure that product descriptions are clear and accurate in the future. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757