Customer Ratings & Reviews
- Model:
- NS-19D310NA21
- SKU:
- 6394757
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 19" Class N10 Series LED HD TV's excellent picture quality and convenient size, frequently praising its ease of use and affordability. Many appreciate the TV's lightweight design and quick setup. However, some customers expressed concerns about the stand and remote control's functionality, and a few mentioned limitations with the volume control.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small doesn’t work well very old fashion technology
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that this TV has not met your needs. Please know that if your TV is not working properly you can contact us on the link below and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Spend 20 more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap made, not worth getting. Poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 19" TV. I am sorry to read that you did not like the quality, but appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth it...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working after 60 days. No longer receiving signal. Able to see devices in input screen but will not receive the signal of the device.
No, I would not recommend this to a friendSave your coins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but not worth it. Quality is not good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 19" HDTV. I understand the quality was not what you were expecting and that can be disappointing. We are continuously working on improving or products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Pile of Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a second monitor for my child’s remote schooling. Lasted approximately 1 1/2 months before it suddenly did not turn on. No matter what I try, there is no power to the TV, and the standby light does not come on. Total piece of junk. Don’t waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Patrick!
Thank you for writing a review about our TV! We understand how frustrating is when a product stops working, specially when you use it that much. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv when dead and won’t turn on or select inputs. Tried the reset button, not avail
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with your TV. We're sorry to hear that you're having trouble with it not turning on or selecting inputs, and we understand how frustrating this can be. It's concerning that the reset button did not resolve the issue, as we aim for our products to function seamlessly. We recommend trying a few additional troubleshooting steps, such as checking the power supply or ensuring the remote control has fresh batteries. If the problem persists, please contact our customer service team for further assistance—we're here to help you get this resolved as quickly as possible. Your satisfaction is important to us, and we appreciate your patience as we work together to find a solution. Keith | Insignia Support https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
Insignia 19" LED HD TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV turns off every 3 minutes and then turns back on. There has to be something wrong in the power supply. It's in a spare room that is rarely used except when I am sewing. I purchased it in late September and now it seems I can no longer return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about out 19" TV! We understand how frustrating is when a TV is constantly turning off. Please allow us to check this further with you! Feel free to contact us at the link below to get assistance with your TV.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor products, Poor support…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid Best Buy. Support after the sale is nonexistent and the cheap electronics they offer are substandard quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 19" Class N10 Series LED HD TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
You’ll need binoculars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is small and sound quality is not good. Not worth the price. Upset because I cannot return this anymore and it’s just a paperweight. Thought it would be worth the cost. Is not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sklamy,
Thank you for taking the time to review our Insignia™ - 19" Class N10 Series LED HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
TV failed in one month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV failed in one month first lost picture had only sound then would not come back on next time I went to use it took 10 minutes to come back on now the TV will not come on need to return for exchange or full credit and buy a better quality TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jim,
Thank you for taking the time to review our 19" Class LED HD TV. I understand the picture is not working and that can be disappointing. The unit does have a one-year manufacturer's warranty, so we would be happy to troubleshoot it and check your options for you. Please, use the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved anything for my purchase and no one would refund
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with your purchase. It's unacceptable that you never received your item, and we understand your frustration with not being able to obtain a refund. Please accept our sincerest apologies for the inconvenience and disappointment this has caused you. We take these matters seriously and would like to assist you in resolving this issue as quickly as possible. Please reach out to our customer service team again, and we'll do everything we can to make this right for you. Your satisfaction is our top priority, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
- Pros mentioned:Picture quality, Price, Tv size
Lcd television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear image. Bright colors Easy to program tuner HDMI and av inputs Price attractive
I would recommend this to a friend Buy something else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv audio broke within a year. All I hear is constant static. Replaced HDMI’s and headphone jacks and it’s still broken. Really disappointing
No, I would not recommend this to a friendNOT SMART
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched the website for “19 inch smart tv” and this model came up. It is NOT a smart tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeraldE,
Thank you for writing a review about Insignia™ - 19" Class N10 Series LED HD TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had a problem with it! This was my second one and it also had the same problem! Picture goes to black after 30 min of being on!! Bad video processor! Bad production line!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michael!
Thank you for taking the time to review our Insignia 19" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Delivery Was The Eorst Experience Of My 59 Years!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was Terrible, BC They use ON-Trac One Of The Worst Companies IN America!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Hi
Thank you for the feedback. We do apologize for what you had to go through. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nice Tv for my office but it still smells like mil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It smells like putrid mildew and makes me cough when I'm in my office. Am not happy about that because I thought the smell would fade.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jean.
Thank you for taking the time to share this review with us. I truly apologize about this situation and I would like for us to provide you with the correct options for your TV since it should not have a smell. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not working when I got it. It was broken…………..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BenS! Thank you for your feedback on Insignia™ - 19" Class N10 Series LED HD TV. We're very sorry to hear that your product was not working when you received it. That must have been really frustrating, especially after looking forward to using it. For troubleshooting, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
Thought it was a Smart TV, but it wasn't.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with this product. It wasn't clear that it was not a Smart TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Daniella,
Thank you for writing a review about our 19" Class N10 Series LED HD TV. We know how frustrating it is that you are expecting it is a smart TV, however, it is not. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Kitchen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my kitchen so not an everyday user But I used tv a few times and now it doesn’t have a picture. It has sound but nothing else. Wouldn't by again. Tv was past return date so stuck with a useless tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 19" Class LED HD TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us