Customer Ratings & Reviews
- Model:
- NS-19D310NA21
- |
- SKU:
- 6394757
Customer reviews
Rating 4.6 out of 5 stars with 3512 reviews
(3,512 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 19" Class N10 Series LED HD TV's excellent picture quality and convenient size, frequently praising its ease of use and affordability. Many appreciate the TV's lightweight design and quick setup. However, some customers expressed concerns about the stand and remote control's functionality, and a few mentioned limitations with the volume control.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
GOOD BUT........
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv went completely out 4 months after i purchased it,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Larry. Thank you for taking the time to review our Insignia™ - 19" Class N10 Series LED HD TV. We apologize that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-19-class-n10-series-led-hd-tv/6394757.p?skuId=6394757
Rated 1 out of 5 stars
Stupid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a rv it’s just a monitor It’s advertised as tv it’s not
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EvelynS,
Thanks for taking the time and effort to leave a review about our Insignia™ - 19" Class N10 Series LED HD TV (NS-19D310NA21). In order to use the TV, it needs a device that receives signals, such as a cable box, satellite, or basic cable or antenna. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 1 out of 5 stars
Bad choice for a small room TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is lousy. It takes 15-30 minutes to warm up before it will show clear reception.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days later the tv star to make a terrible noise no more comments
No, I would not recommend this to a friendRated 1 out of 5 stars
Bummed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't install it right away, waited about a month, once it was installed it would not power up, and of course there is not returnable now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 19" Class N10 Series LED HD TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television did not have a remote with it. My son wrnt aeay to school the Tv was brand new and it had no remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Laureneden,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Not A Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a smart TV. It is not. Was under the impression it was. Wish I had returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is fine, delivery was sent to wrong house, in structions were to leave it in my patio, driver noted it was but was not, left in neighbors driveway, sorry very poor
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out witin 6 months did good for a while the. Just wouldn’t come on
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for the RV it’s just very cheap looking and cheaply made I would definitely not recommend this TV and the sound is definitely not a good quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Roseann.
I am definitely aware that this situation with your 19" TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Sound issues from day one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was never great but after just over one year, it cut out completely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Badsound,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
Rated 1 out of 5 stars
Don’t purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend this TV. Remote is terrible. TV is slow to process changing channels, picture is very grainy. Overall, it was a really bad purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 19" TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Very bad image
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smaller TV really has a bad image. If you’re okay with distorted pictures, this is a good TV. But I was expecting a little better quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 19" HDTV. I understand the picture quality is not what you were expecting and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns feel free to use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
DISPOSABLE TV DON’T BUY IT !!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, it works for only 3 months. No wonder it was so cheap.
I would recommend this to a friendRated 1 out of 5 stars
Mrs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I have to box it up and return It just stop playing, not showing a picture and no sound all of a sudden.
I would recommend this to a friendRated 1 out of 5 stars
Cheap Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made product, just need to use quality materials please.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vlynnrn. Thank you for taking the time for leaving a review on Insignia™ - 19" Class N10 Series LED HD TV. I understand how disappointed you are with the quality performance of this unit. Please contact us for further assistance.
Mary I Insignia Products Customer Support
Rated 1 out of 5 stars
Didn't purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get this product. If you people were more on top of your jobs, you would have been aware of that fact
No, I would not recommend this to a friendRated 1 out of 5 stars
No sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound stopped working after two months of purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 19" TV! We understand how disheartening is when a TV stops having sound. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 1 month, will not turn on, sound quality awful
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 19" TV! We know how frustrating is when a product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working three days after I bought it, haven't had a chance to take it back yet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kris!
Thank you for sharing your experience with our 19" TV! We know how disheartening is when a new product stops working. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
















