Customer Ratings & Reviews
- Model:
- NS-19D310NA21
- |
- SKU:
- 6394757
Customer reviews
Rating 4.6 out of 5 stars with 3512 reviews
(3,512 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 19" Class N10 Series LED HD TV's excellent picture quality and convenient size, frequently praising its ease of use and affordability. Many appreciate the TV's lightweight design and quick setup. However, some customers expressed concerns about the stand and remote control's functionality, and a few mentioned limitations with the volume control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Insignia 19" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Insignia 19" I have in 4 years. The power supply does not last, it is cheaper to buy a new one than have it repaired. Hopefully this one will last longer.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad for an opened box purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, but have had issues with the speakers and sound. But I purchased an open box item without realizing that it was going to be something that was returned and may not work as well as a new in the box item.
I would recommend this to a friendRated 4 out of 5 stars
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nearly everything I needed for my kitchen.
I would recommend this to a friendRated 4 out of 5 stars
Suits the purpose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine but sound is kind of tinny. It is something I can live with as it is an extra tv in the kitchen.
I would recommend this to a friendRated 3 out of 5 stars
Missing parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is fine, my issue is that the box had been opened and the item appeared to have been used and the leg stands were missing. All of the bags inside were torn open.
I would recommend this to a friendRated 3 out of 5 stars
It does what it's supposed to.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. It's nothing spectacular since it isn't even 4k.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Good 2 year tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it is a good tv, the controllor and firetv remote volume buttons stop working on the tv.
No, I would not recommend this to a friend Rated 3 out of 5 stars
missing parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the TV. it didn't with a manual and the screws were missing too. The TV was on sale with a good price and the TV works very well.
I would recommend this to a friend- Cons mentioned:Stand
Rated 1 out of 5 stars
???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv didn't have user friendly leg stands, 1 was hard to get on the other didn't fit. Had to take it back! 2 trips for nothing, wanted this for porch use. I would have kept it if the store had a way to put them on but didn't. Can you believe it, these days suck, cheap stuff.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Missing legs and screws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was "open box" purchase. opened box a few days ago, and haven't had a chance to play it. However, discovered that "legs" and screws were missing, if possible, can those be sent? Thanks.
I would recommend this to a friendRated 1 out of 5 stars
'Junk' after just two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The input and control functionality of this Insignia model NS-19D310NA21 TV began to breakdown after ONLY two years of use. Started with the IR receiver working only intermittently, to not at all. As a work-around, I connected an external tuner 'box' via the AV inputs to be able to control the channels and volume functions. That worked for a couple weeks. Then the AV inputs developed glitches; starting with crackling noises on the audio, to shortly after, the TV not recognizing that the AV input was connected at all. Then finally even the set's On/Off power button (the ONLY button) did not function. Over the years I have owned TVs made by Toshiba, Sanyo and Samsung, that all worked perfectly for 15 to 20+ years, and were still working when I took them to the recycle center. I can only conclude that these Insignia sets are manufactured with significantly inferior components or workmanship. Perhaps that is what one might expect when purchasing an inexpensive (cost $80, 11/2021) TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello OhioMark,
Thank you for taking the time to review our Insignia™ - 19" Class N10 Series LED HD TV. We're very sorry to read you are experiencing this issue with one of our products. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Needs a sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good but the sound not so much.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi User422063,
Thank you for writing a review about our Insignia™ - 19" Class N10 Series LED HD TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Stand
Rated 2 out of 5 stars
Low ball
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the quality. The cabinet is cheap the legs would break of if not handled carefully.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not in for the long haul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for around 2 years. Nice picture, weak speakers. Got used to it. Backlight went out suddenly a couple days ago (could still see the video by shining flashlight at the screen; reset didn't help). I know it was not an expensive TV but 2 years? I've never has a TV fail that quickly. And of course I didn't buy the extended warranty (I always wonder why a store believes I need the extended warranty). Now I know.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brad, thank you for taking the time to leave a quick review of the 19" Class LED HD TV. I am sorry to read that you are having screen issues with your TV, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Rated 3 out of 5 stars
Ok for what it is.......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.missing screws for legs. Headphone jack is on back, instead of front of set.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy- if it breaks, you're out of luck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. The sound on mine started shorting out after about 6 months, and went out completely by 7 months. Went to Geek Squad for repair/replacement/refund, assuming naively that there would be basic warranty backup at 7 months. I was told they could do nothing for me if I hadn't bought the warranty (who would think to do this for a $79 product?). The Geek suggested trying to contact Insignia. But if Insignia is a Best Buy house brand, why wouldn't Best Buy back up their signature products? Very disappointing experience with the product and the company.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you had issues while trying to apply the warranty. Please know that you are more than welcome to contact us on the link below, and we will gladly assist you with this situation.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Owner Of SISCO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for monitors for Camera systems. And they work just fine.
I would recommend this to a friendRated 3 out of 5 stars
Average Small TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient size for chest top in the bedroom. Average picture quality.
I would recommend this to a friendRated 3 out of 5 stars
It did not have the features that I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not a smart TV so I really have no bad reviews.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote sensor stopped working at about 18 months and then after another month would not turn on at all. This replaced another Insignia tv that lasted many years. Very disappointed!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Elie,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
















