Customer Ratings & Reviews
- Model:
- NS-2810BT
- |
- SKU:
- 6324347
Customer reviews
Rating 4.5 out of 5 stars with 2282 reviews
(2,282 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, seamless Bluetooth connectivity, and captivating color-changing lights of the 2.0 Bluetooth Lighted Speaker System. The speakers are also praised for their ease of use, compact size, and reasonable price point. However, some customers feel that the speakers could use more power.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
They do nothing but light up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. They do nothing, no drivers available. Paperweights. Big deal… lights.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia 2.0 BT Lighted Speaker system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.36-days after purchase the power button stopped working and even though the BT connection is still active, their is no sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WayneG,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 2.0 Bluetooth Lighted Speaker System (2pc) - Black. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not work with my computer, I exchanged it for another brand that would be compatible with my computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Joe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only one speaker will work and the volume is very low.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JosephR! Thank you for your feedback on Insignia™ - 2.0 Bluetooth Lighted Speaker System. We understand that dealing with only one speaker working and low volume can be really disappointing, especially when you expect good sound quality. For troubleshooting, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Rated 1 out of 5 stars
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give no stars if I could. Sound quality not good. I returned them. You get what you pay for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Guess I got a dud
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BT was crackly & pc couldn't recognize device plugged in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you've encountered with the Bluetooth connection and device recognition on your PC. It's disappointing when our product doesn't meet expectations, and we apologize for any inconvenience this has caused you. Ensuring seamless connectivity and compatibility is important to us, and we'll investigate these issues further to identify and address any underlying issues. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. If you require further assistance or troubleshooting, please don't hesitate to reach out to our customer service team. We're committed to ensuring your satisfaction and apologize for any inconvenience this has caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Rated 1 out of 5 stars
:(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any Laptop speakers are better then this. Very basic . .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JolaGold! I'm sorry to hear that you were not satisfied with the Insignia™ - 2.0 Bluetooth Lighted Speaker System. It sounds like you were expecting a higher quality sound experience from your laptop speakers. We understand how frustrating it can be when a product does not meet your expectations. This is an isolated issue, and we appreciate you bringing it to our attention so we can focus on improving our products. Your feedback will help us in making sure that our customers receive the best possible experience with our products in the future. Thank you for sharing your thoughts with us.
JC | Insignia Support https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Rated 1 out of 5 stars
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept going in and out . Could not even listen to anything i was doing .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re truly sorry to hear that your device kept going in and out, making it difficult to listen to anything. We understand how frustrating this must be and want to help resolve the issue. Please give us a call at 1-877-467-4289 so we can assist you further and ensure your device works properly. Your satisfaction is very important to us.
Rolf | Insignia Support
Rated 1 out of 5 stars
no way
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not work with my new computer . They do not work with my wifes Samsung phone or my sons phone. they are not any good the only way they work is with a wire. What good is a wire for a blue tooth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 2.0 Bluetooth Lighted Speaker System, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Had high hopes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one set. Stopped working after about two weeks. Took them back and the store replaced them, but the second set is now not working and it’s only been a couple weeks. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robert,
Thank you for taking the time to review our 2.0 Bluetooth Lighted Speaker System. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
worst speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed with this product due to its bad quality, poor sound, make too much noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GayaneK,
Thanks for taking the time and effort to leave a review with our Insignia™ - 2.0 Bluetooth Lighted Speaker System (2pc) - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
Do not buy this product- poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No comment, very poor sound. Does not work with Wi-Fi connection…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SemsudinB,
We do apologize that it has a very poor sound and does not work with Wi-Fi connection. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Stops working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a week and then started randomly turning off. Returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 2.0 Bluetooth Lighted Speaker System. It’s frustrating when a product does not perform as expected, especially after such a short period of use. Random shutdowns can be particularly disappointing, and it’s understandable that you chose to return it. Your feedback is valuable and can help others make informed decisions. If you're considering a replacement or similar product, I hope you find a system that meets your expectations better. Thank you for sharing your experience! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-2-0-bluetooth-lighted-speaker-system-2pc-black/6324347.p?skuId=6324347
Rated 1 out of 5 stars
Jhene Aiko - The Worst
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got sent some speakers that sound like they’re whispering, they’re so trash I wanna break em.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the speaker system. We are sorry to read about the inconvenience. Kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
lousy speakers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible product speakers broke just using my computer 2xs replaced with same result
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Will,
We're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had mines for about a year & they don’t work. I would not buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracking sound on the right hand side speaker. Noisy and irritating
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NrusinghaM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Sounds great through the speaker that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box only the right speaker has any sound coming from it. The left speaker does light up but no sound regardless of the settings I choose on my pc.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you expect both speakers to work and so, I would like to suggest that you contact us on the link below, and we will gladly help you with your product.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Missing Aux cord. Did not come with all as adverti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with everything as advertised. The box says it has aux cord included, but mine didn’t come with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Trosum!
Thank you for taking the time to review our Insignia - 2.0 Bluetooth Lighted Speaker System (2pc), we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Disappointing speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound not good......returned them for another brand after a day or so
No, I would not recommend this to a friend





