Customer Ratings & Reviews
- Model:
- NS-SB216
- |
- SKU:
- 5225704
Customer reviews
Rating 4.1 out of 5 stars with 3253 reviews
(3,253 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, compact size, and ease of use of the 2.0-Channel Soundbar with Digital Amplifier. Many also appreciate its Bluetooth connectivity and the reasonable price. However, some customers are negative about the bass response, noting it could be improved. A few users also experienced compatibility issues with their televisions.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
good size, broke in 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was decent to start, but then just stopped working all together after a few months. crappy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Power constantly goes off !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power on the sound bar goes off constantly when there is no activity! Contacted Insignia about the problem and didn't get much help !
No, I would not recommend this to a friendRated 1 out of 5 stars
Loud then soft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is ok, but sounds too soft for voices, and too loud for effects/music. Very annoying/frustrating. Too late to return. Rrrrr.....
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar because my tv audio is bad. But this thing omg I think it’s worst. I get better sound from my portable speaker.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get this speaker to pair with Samsung TV. It would only work sporadically... returned it and bought a Sony... worked much better
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is absolutely horrible! My old tv speakers sound better! This went back to the store! I do not recommend it at all!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bought used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv volume was louder than the soundbar. I think someone might of returned a damaged product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for your honest review of this 2.0-Channel Soundbar with Digital Amplifier. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Rated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to work with any of the different connection types. Returned it to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say it was much smaller than expected. The one I purchased was a refurb, and was DOA. I will wait for a deal on a better model.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately didn't keep for long. Humming noise unbearable. Returned
No, I would not recommend this to a friendRated 1 out of 5 stars
About 3 bucks per watt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a small office. Less than 200 sq ft. Very harsh on mids and barely any volume. Spend a few extra bucks on something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I really appreciate your thoughts on this soundbar, please remember that we offer continued support over the phone or via e-mail, visit: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Rated 1 out of 5 stars
Tried two - boyh died quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these. Both died after a couple of months. Tried two more. Same results. Poor quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that our soundbars have not been working correctly. Having so many devices experiencing the same issue so frequently is very uncommon, so I will like to suggest to get in touch with us at the contact link below for any warranty needs you may have.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Wasted of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Total useless because of missing AC cable, and they don’t even mentioned when I ordered it
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth a dime. My tv alone has better sound then that! I returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a reason it’s cheap. Barely better than the speakers on my phone. Returned and upgraded.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this soundbar and amplifier did not meet your expectations. We know that quality sound is important for you and so, even if the issue could have happened with the soundbar that you received, we hope that you can give us a chance in the future so that we can gain your trust again.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy, sound sucks. Not worth it save your money and buy something else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned to store. Sound quality was poor. My tv speaker was better than the Soundbar. Not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well. The TV is louder without it. A waste of money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Harp sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting cables don't work unless you buy additional fiber optic cables.
I would recommend this to a friendRated 1 out of 5 stars
cheap speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this speaker would not work with the digital optic cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Eddie,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support






