Customer Ratings & Reviews
- Model:
- NS-SB216
- SKU:
- 5225704
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, compact size, and ease of use of the 2.0-Channel Soundbar with Digital Amplifier. Many also appreciate its Bluetooth connectivity and the reasonable price. However, some customers are negative about the bass response, noting it could be improved. A few users also experienced compatibility issues with their televisions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great for about 6 months. After that is just stopped working
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Directions are straight forward and easy to follow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUT I cannot get it to work with my TV. None of the trouble shooting examples work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our soundbar, I am sorry to read you could not get it to work with your TV. I hope you can see this message, please contact us and rest assured we are going to do our best to help you to check the connections and the available options.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
good sound but very weak remote control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product manual says you must be within 20 feet for the remote control to work the sound bar. Well, not this one, you have to be within 5 feet or less. Its going back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank for reviewing this soundbar. However let me remind you that if the product is not what you expected you can always take advantage of Best Buy's holiday return period. If the product that was purchased after October 30th 2016 you have until January 15 2017 to return it at your local Best Buy store with your receipt. -Elsa A. Insignia Support.
Thought I was getting a bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would be getting a sound bar good enough for my small living room. I hooked every thing up properly and turned on the sound bar. I could not hear any thing at first so I turned the volume up. I literally turned the volume all the way up and I could barely hear it. The speaker on my cheap cell phone was literally just as loud as the sound bar. This did not work well at all and I would not recommend wasting your money. Spend a few more dollars for something that actually works.
No, I would not recommend this to a friendWould return it if I could...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift so I did not receive the receipt. The sound on my television is louder than this speaker. I tried hooking it up to my Dish Receiver and my television but the sound level is so poor. The sound bar's bluetooth will not recognize any cell phone, tablet, or iPod in my house. I wish I could return it.
No, I would not recommend this to a friendSound bar does not describe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is of poor quality. Even with sound all the way up, it had very little sound. It could not be heard unless you were standing right in front of it.
No, I would not recommend this to a friendUpset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just picked up the sound bar, hooked it up, started watching Netflix, then after I paused and went back to watch it the sound bar didn't work anymore. I tried turning on and off and it still didn't work. Checked the settings and everything was good. Only used it for 20 min and that was it. Highly upset.
No, I would not recommend this to a friendJunk sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this soundbar to use optical connection from cable box. I got a no sound sound bar for $50.00 and a 50 mile round trip journey to get it. This speaker should have come out of a Cracker Jack box. Don't waste your time.
No, I would not recommend this to a friendPower will not turn on!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote power on and Soundbar power on does not work. I have to keep pressing the button. Recliner only 6 feet away. It was a birthday gift. Embarrassed it has to be exchanged.
No, I would not recommend this to a friendDidn't work...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions were poorly written, followed exactly, could not get sound at all. Returned product.
No, I would not recommend this to a friendVery Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installing I found that the TV speakers were louder than the Sound Bar. Was really wanting this to be loud and work for me.
No, I would not recommend this to a friendBad sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the volume was not loud enough but this had less volume then the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, luv2travel101.
I am certainly sorry to read that you had this experience with your Digital Amplifier. Nevertheless, the unit should work without no problem. This is why I would like for us to review your situation and I ask you to reach us at https://www.insigniaproducts.com/contact-us.
Alexander G. - Insignia Support
NO SOUND NO FIX AT ONE WEEK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars if possible. Tried everything to fix it. Even called customer service.
No, I would not recommend this to a friend