Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, but difficult to get connected to tv. Doesn't come with the "most recommended" cable source
No, I would not recommend this to a friendFine for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud, sounds good. Not what I needed. Just spend the 200 for a good one.
I would recommend this to a friendIt fices out more sound than the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that I had to buy the cords. It was also difficult to connect with the cae.
No, I would not recommend this to a friendas described
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was a little disappointed that it was not louder. reasonably priced
No, I would not recommend this to a friendGood sound bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad sound bar. I’ve definitely heard better but you can’t really complain with how cheap it is
I would recommend this to a friendDecent sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can get a bit loud in a small, closed doored room. Although, that was the second unit. the first would not output sound. Had to return the unit. Second one had a poor connection as well. DSP cuts off regularly. I just deal with it. I would not recommend. Did not want to return to store a third time in one day within 3 hours.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shaun.
I understand that you left us this review as a call of attention on this. Allow me to comment that I'm happy to read our crew at best buy exchanged the product right away. Any further situation might be resolvable via troubleshooting. Please, give us a call at 877-467-4289 for step-by-step guidance from our team.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Easy setup
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Sound quality very tinny. Remote didn't work well.
No, I would not recommend this to a friend not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't think the insignia sound bar is worth it. I would rather put more money into a trusty product. I barely used this sound bar over the time I had it, and when I went to use it, it had a horrible buzzing noise. ended up swapping it out with the protection plan for an lg sound bar
No, I would not recommend this to a friendInsignia™ - 2.0-Channel Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is OK but Insignia™ - 2.0-Channel is not enough for music.
No, I would not recommend this to a friendit helps a lot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV built inn speakers did not have enough volume. this helps a lot
I would recommend this to a friendSound not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's inconvinence for change when we use different program (music, theater,...)
No, I would not recommend this to a friendIt’s Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bar is for our bedroom so we didn’t need it for entertainment so it serves its purpose.
I would recommend this to a friendNot the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I needed a smaller bar for a 50” set in a bed/spare room. Purchased this one and got it hooked up. The sound was tinny, and just did not sound good at all. Returned and got the TCL Alto 5 for the same price. We’re very satisfied with that bar, it sounds excellent for the money.
I would recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would Recommend this product however the remote does not work properly. Great for an apartment.
No, I would not recommend this to a friendAfter 2 weeks I can barely hear it anymore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on October 6 and at the beginning of November it lost volume. It still works its just that now my TV without the sound bar is louder. When I checked, the return policy was past which is a joke since I've not even had it for a month. I cannot recommend this product anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you are feeling frustrated since you just want o be able to use your soundbar. Please know that you are more than welcome to contact us on the link below, since I believe that we have some options for you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work fine. Only problem, it is not snycing with TV. Have to use remote for on and off.
I would recommend this to a friendSound is not as good as I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the sound bar to redirect the sound from the back of my TV to the front of the TV. That's important in an apartment where the TV must be placed against a common wall. The problem is the sound is not as crisp and clear from the soundbar as the sound directly from the back of the TV,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for your feedback on our 2.0 Channel Soundbar with Digital Amplifier. I understand the sound didn't live up to your expectations and I apologize for that. We continue improving our products and that is why your feedback is important to us. You can contact us using the link below and we may be able to find another option for you.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Good luck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 calls to Insignia along with 11 emails and 13 to Best Buy technical support only the 14th representative was able to tell me how to connect completely different from instructions given. Extremely disappointing for one room sound. I would have thought I would have received a bit better from this sound bar after reading reviews. I wasn't expecting much, but along with the frustration of trying to set it up, it hasn't been worth it whatsoever. Would not purchase again.
No, I would not recommend this to a friendsounds fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was on sale & so we picked it up for a guest room TV. works fine.
I would recommend this to a friend- Cons mentioned:Compatibility
Don’t get this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible.. it wasn’t compatible with my 2018 Samsung tv.. had to return it. Ended up getting a Samsung sound bar with woofer deal. This sound bar just had this bad buzzing when I would play anything that’s not YouTube..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you have taken to leave a quick review of the sound bar. I am sorry to read that you had this issues with the unit. If you are having this inconvenience, kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us