Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Bad open box
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box. I returned it because it was poor quality and very dirty from the previous owner.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Would not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my TV. Would not recommend. Look at a better soundbar
No, I would not recommend this to a friend - Cons mentioned:Remote control
soundbar not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar began "Disconnecting" from the remote and the sound was not good. I should have believed the reviews.
No, I would not recommend this to a friend - Cons mentioned:Not working
Soundbar worked for one week, since then it comes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one week, has not worked since. To no avail I've tried different settings, but still no sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lynn,
Thanks for leaving a comment. We are sorry to read you are having issues with your soundbar. Please get in contact with us to try to fix this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When connected by Bluetooth there is a serious delay for audio but even with the audio cable the delay causes an echo I don’t recommend this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Norey1,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Boat Anchor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 7/10/2020 set it up worked fine then it wouldn't turn on replaced battery in Sept. Been working fine till today wouldn't turn on again so I put in another battery well that didn't help. The lights come on but no sound even when I try manually so it seems I have a small boat anchor. This worked for me really liked it seems like it should last longer than 6 months. Don't think I will recommend this
No, I would not recommend this to a friendHORRIBLE! DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this TV yesterday, 2/12/2019. I am already having issues! I was watching my favorite show and out of nowhere the bottom part of the screen goes dark and a screensaver appears. Nothing I tried would get rid of it. To top it off, I call Bestbuy Snellville, GA, where I purchased it to seek advice. I was put on hold for ONE HOUR! No one answered the phone! Shameful! I am returning both items I purchased. I WILL NEVER SHOP AT BESTBUY AGAIN.
No, I would not recommend this to a friendUnable to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this based on the reviews looking for something for the bedroom but i spent 1 hr 30 minutes trying to get this to work was u able returned
No, I would not recommend this to a friendPoor sound quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was easy to set up but sound is not good. Even increasing the bass, the quality is lacking. I would not purchase it again.
No, I would not recommend this to a friendThis is an OK sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would stay away from this sound bar unless you are really desperate for one the sound is not great a lot of distortion
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you so much for your review on our soundbar. I am sorry to know that the performance
of this unit is not as expected, I know for sure that can be disappointing, but do not worry,
if you are still experiencing this issue with the sound please contact our team, they can determine
if there is something wrong with the unit or if this is something that we can solve with some
troubleshooting.
To contact our team please follow the link below.
Carlos O -Insignia support.
https://www.insigniaproducts.com/contact-us
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my Roku TV and quickly realized it was a waste of $45. The remote that came with it is like a plastic toy made-in-China in the 90s. I can't even get it to turn on half the time since there is no switch on the speakers themselves. It's only $45 so not a big deal, but just don't bother with it.
No, I would not recommend this to a friendLow sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is not very loud. Does not play music well-too much treble not enough bass. Also, interferes with normal tv sound operation.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Not quite right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately had to return as could not fine tune the volume. Too loud on say 10 and too low on 9.
No, I would not recommend this to a friend If the box is damaged, inspect it yourself before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it zero stars if it would let me. It was a day late. I go to the store to pick it up. The guy brings it out to the car and the box is beat to high heaven. The guy says sorry about the box but it was inspected and everything is ok. I get it home and take it out of the box. There’s a chunk missing from the plastic, and the power supply was split in two
No, I would not recommend this to a friendPoor SoundBar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I know this is a cheap soundbar, but based on the reviews I thought I would tried it..after purchasing it and getting it out I returned it because I couldn’t get it to connect to my TV with an additional cable that wasn’t included, that other soundbars did include..so I went with a Vizio SoundBar.
No, I would not recommend this to a friendCheap but not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. It doesn't sound any better than the speakers on the TV. TOSHIBA SMART TV with Alexa 43 inch.
No, I would not recommend this to a friendIt doesn't hold up up.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar worked kinda ok for approximately 5 months, then today tried to use it and no sound at all. The unit won't even pair in bluetooth mode now. It wasn't very expensive, nor did I expect it to last forever, however lasting 5 months just bothers me. The sound bar was glitchy at various times during normal use, I should have expected this to happen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Norman.
I apologize about your experience with your Soundbar. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Cheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was bad. Cheap quality really was brought for gaming I put it in my kids room.
No, I would not recommend this to a friendRemote is garbage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a new battery, it only works occasionally, and there is no other way to operate it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I apologize for the hassle that this remote control might have caused you. Please know that we are here for you if you ever need our assistance or if you have any question. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a sound bar for my son and with no remote included.
No, I would not recommend this to a friend