Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Sound Bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good when I first received it. The product only lasted 2 years.
No, I would not recommend this to a friend- Cons mentioned:Not working
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item twice both times it was not working
No, I would not recommend this to a friend Not a very good soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar because I thought it was a good buy. it doesn't function properly. It is hard to turn on and off.
No, I would not recommend this to a friendStill deciding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this is the first day I have it in my home and when the movie is quite you can hear a white noise. Still trying to play with the connection or change something to maybe get rid of it. If it doesn’t go away I’ll definitely be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Maria!
Thank you for writing a review about our 2.0 Channel Soundbar. We understand how exciting is to have a new product, and we know how annoying could be that noise. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Decent sound bar but not a keeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this after a couple of weeks as the sound quality left much to be desired. it is loud but the tones are just not there.
No, I would not recommend this to a friendCouldn’t get it hooked up easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very difficult to get connected and situated even though we have had other similar products before
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our soundbar. I apologize for the inconvenience that you
experienced with this unit, I understand that it can be really frustrating for you, but I really
hope that now everything is working fine. If you need some help with the unit, please get
in contact with our team in the link below, we will try to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
cheap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an open box trying to be cheaper. Just spend a little more and get one that really works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this soundbar did not worked as expected. We know that the discounts are a good way to have a nice device for a lower price, but please contact us on the link below, so that we can check for available options to help you with this matter.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor sound - all settings
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have (and had) many speaker systems and this is a flat sounding on all settings....not recommended.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dave,
Thank you for taking the time to leave your review. I am sorry to read that you are not enjoying this Soundbar. I truly appreciate your feedback and I hope that you are able to find another one of our models to suit your needs. If you have any questions, please feel free to contact my team at any time.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
mmm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my inlaws but they keep having problems working it so they leave it unplugged. Lol
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about our soundbar. I know how upsetting it is when our products experience so many issues, so I will like to ensure this gets solved by contacting us at the link below so we can review your case a bit further.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Buttons work when they want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both on the remote and on the sound bar buttons are unresponsive most times. I don't even want to give it away for free. I use it in a bedroom at night so I can watch tv while my SO sleeps and I still use my tv's CC.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carly.
I do apologize for the situation you are having with our NS-HSB318 Sound bar. I would like to inform you that this product comes with a 1 year limited warranty and definitely We would like to hear more about this, please follow the next link so you can get in touch with us at www.insigniaproducts.com/contact-us. We remain at your service. Alex C. - Insignia Support
It’s just a low priced sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has not bowled me over with the volume and sound mix. Very average sound. Improvement over the TV sound
No, I would not recommend this to a friendgood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.soundbar sounds great but the buttons on the side dont work very well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We appreciate your review on our 2.0 Channel Soundbar. I am glad to read that apart from the situation with the buttons on the side, this unit is suiting your needs.
Remember we are always at your service.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
It started out good...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a little over 4 months but it's starting to crackle even on lower volumes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Richard!
Thank you for letting us know your experience with our Soundbar! We understand how disheartening is when your soundbar's sound is not properly working, we are sorry for this. Please allow us to assist you further with your unit by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Did not care for it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this should work with my tv and it never did
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tura,
Thank you for writing a review for our soundbar. I understand that this situation with the soundbar not working can be an inconvenient for you, but do not worry, just follow the link below and our service team will try to help find out what is going one.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use two remotes cause volume wouldn't work through main remote.
No, I would not recommend this to a friendneeds upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only works on smart TV/ For other TV you have to buy an adjuster that cost 99 dollars to make it work
No, I would not recommend this to a friend- Cons mentioned:Not working
Terrible product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to work. Now it is unreturnable. Super.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 2.0-Channel Soundbar with Digital Amplifier. I understand connecting a new device can be confusing. So, please get in touch with us using the link below and we will be happy to guide you with the connection.
Miguel C.
Insignia Support
https://www.insigniaproducts.com/contact-us
No Front display
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy enough to set up but with no front display it is difficult to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am very glad to know that the set up was easy. I appreciate the feedback regarding no front display. We will take this for a future reference.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Wouldn't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few months. Now, when I switch to cable, I hear nothing but static snow sound.
No, I would not recommend this to a friend- Cons mentioned:Bass
Did not like the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass poor quality sound just didn't like the product
No, I would not recommend this to a friend