Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
You paid for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $40 for the quality of $40. Awful sound bar. Distortion happened when volume is hafl way
No, I would not recommend this to a friendIt’s ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh it doesn’t sync w the new tv we got (same brand) but it was cheap and the sound is meh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sierra.
I know the feeling of not being able to get something to work easy and seamlessly. We would like to see what can we do for you. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the wrong sale product ok for the price thou could do more thou
No, I would not recommend this to a friendNot good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was honestly the worst. It’s soimded like someone was whispering out of my tv.
No, I would not recommend this to a friendnot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this item. the sound from tv is not loud enough. but sound from bluetooth is ok.
No, I would not recommend this to a friendas expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cheap sound from cheap speaker, can't believe they try to rip people off for 100 for this
No, I would not recommend this to a friendNot that great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t a big fan of this product. There are better options out there.
No, I would not recommend this to a friendOk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real impressed with this product. Just not what I was hoping for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this soundbar with amplifier did not meet your expectations. We realize that quality sound is really important for you and so, please know that you have any question about your product, you can contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Not working
Returned This
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not Work Properly!Returned It...!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to leave your review. I am truly sorry to hear that this did not work out well for you. I hope that you were able to find a device that meets your needs and expectations. If you ever require assistance prior to making a purchase, please feel free to contact my team, so that we may assist you properly.
Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
nonfunctional sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we could not get this to work. went back to Best Buy twice and called twice and no one could help us get this to work. we bought the cords they told us we needed and still did not work. we were trying to use this on a brand new TV of the same brand. I don't know if it was defective or not. we finally returned it and I would not recommend it.
No, I would not recommend this to a friendGood thing it was cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok but operation is terrible. There are no manual controls so the horrible remote is only option. Might work on second or tenth push of button. Doesn't work with TV volume or any other remote so you are stuck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Soundbar. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Cheap Sound Bar for Cheap Price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap sound bar for a very cheap price. You get what you pay for
No, I would not recommend this to a friendNo bass at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If yoy are looking for a sound bar with no subwoofer for a low price this is the item for you
No, I would not recommend this to a friendOk if quality isnt what your wanting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhhh sounded just like my tv speakers at times couldn't tell the difference
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that we could not meet your expectations with this soundbar. Your feedback will help us check what can be done to make it better. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very delayed. the remote is terrible .sound not clear.. you get what you pay for.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Dislike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't compatible with my tv but the price was reasonable
I would recommend this to a friend Cheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay not the best sound. Look for something better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for sharing a review about your soundbar. We are sorry to read that this soundbar was not what you were looking for, we will consider your comment to keep improving our products and provide you with the best quality. If you have further concerns, feel free to contct us at anytime you need.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Went out within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase. This sound bar barely lasted a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Roci,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased it I expected to be an upgrade to the TV speakers but it's not.
No, I would not recommend this to a friendcant figure it out
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i havnt figured out how to use it and its been over a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nate, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am sorry to read that you are having a hard time using the unit. Kindly contact us to be able to assist you with the unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us