Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Television Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar for my elderly mother, who is hearing impaired, hoping that she could hear her television better. I gave it to her Christmas Eve night and within 3 weeks the unit quit working. January 14th was the last day for a return, so, I'm stuck with a $45 sound bar that dead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gman,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that the soundbar quite working within three weeks. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Insignia sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not in use at this time due to reasons beyond the product control.
No, I would not recommend this to a friendKept powering off, wouldn't stay on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I tried the bluetooth, and it worked until the volume got too high, then it shut itself off. I kept lowering the threshold of the volume until it wouldn't stay on at all in any mode. Bluetooth or RCA. It wasted my time and my money. I'll be returning it and never buying another Insignia brand product again.
No, I would not recommend this to a friendDoesn’t connect to Roku
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues connecting to a roku tv do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I realize that getting your soundbar connected to your TV is important so that you can enjoy a great sound while watching your shows and so, please know that you can contact us on the link below, so that we can help you with the setup.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote and buttons on soundbar didnt work returned
No, I would not recommend this to a friend sound is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not have a light to let u know is on. it does not last long
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to leave your review on our soundbar. We truly appreciate your feedback as it allows us to improve our products in the future. In regards to an LED indicator, the unit does have one however, when the soundbar is OFF the indicator lights up. When the soundbar is ON, the indicator turns off. This is done simply so it does not cause a distraction, as some customers find it inconvenient to have the light on when watching TV. This works the same way as LED indicators on most TV's nowadays.
As you mentioned you the unit does not last long, we would like to learn more about the situation so we can assist and guide you toward a resolution. Feel free to contact our team at any time, we are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Not That Happy with this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not better than my TV, so I returned it.
No, I would not recommend this to a friendNot to good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be better it dont have a good sound for surround sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for letting us know your experience with our Soundbar! We know how disheartening is that it does not have the sound that you expected. We would love to assist you further, so please feel free tor reach us out at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what it's cracked up to be.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant hardly hear it when I turn up the TV volume. Pretty disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi kenneth525, I am sorry to read that the soundbar does not provide the volume you expected. To check if there could be a problem with your unit, please contact us and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to start, turns off when you try to lower volume. Have to hit the power button 5 or more times to turn it on. Is just junk, sorry I bought it.
No, I would not recommend this to a friendSounds ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the least expensive soud bar i could find. Would spend more next time
I would recommend this to a friendNot Impressed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to hook up to the TV that is about the only positive thing I have to say about this. Unless you are going to use this in a tiny closet there is not much sound that comes out of it. Returning today and getting a Bose which is what I should have done in the first place.
No, I would not recommend this to a friendpatio tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i put this on the patio and for that its a good buy
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for the price but it has a lot of static and distorted sounds
No, I would not recommend this to a friendWorks kind of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair sound quality but I could not get it to work with optical cable.
No, I would not recommend this to a friendVolume low
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is low. I did not like it and I returned it.
No, I would not recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the sound bar to connect with the fire tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing your experience with our sound bar! We know how frustrating is when we can not complete a set up, but please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very satisfied with the sound quality and also the remote.
No, I would not recommend this to a friendPoor Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Sound Poor Quality Great Price Ease of use was easy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the quality sound was not what you expected. We know that good sound is important for many of our customers, and so, for us to check if there could be something wrong with your unit, please contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv speaker better than this one...............
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the sound of your soundbar is not working as expected. We realize that you want to get a quality sound and so, please know that you are more than welcome to contact us on the link below, and we will gladly assist you with it.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us