Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
That's a nope
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible- barely worked, and only for a few months. I set it up Nov 2020, used it sporadically, and it has already died. I moved it to another TV to be certain. No dice : (
No, I would not recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked once I connected to TV but then a week later it stop working. So I replace the optical wire and it still did not work. It had a hissing sound. I returned it yesterday.
No, I would not recommend this to a friendStopped Working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 7 months and it stopped working. Tried using AV cables instead of optical, still no sound. The remote turns it off and on but no sound coming from unit. Tried using buttons on the side, still no sound.
No, I would not recommend this to a friendNot really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t get it to synce with our TV. When we went to return it there was one sitting behind the counter already returned. Spend a little more to get a better sound bar.
No, I would not recommend this to a friendincomplete in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really really bummed. Purchased this unit as a Christmas gift and it came without the required power adapter packed. Useless. Inexcusable on the part of the manufacturer.
No, I would not recommend this to a friendI honestly wouldn’t recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly wouldn’t buy it , I bought it thinking it would work great but NO it cuts off every 30 minutes and a hour. At times it won’t even shut on. I’d say no thank you and just buy something else.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one...it wouldn’t connect to my tv with the cords. I returned and got another one and it would only connect via Bluetooth...returned it also...don’t waste your money or time!
No, I would not recommend this to a friendLess than 1 star, actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this sounsound bar. My TV sound is far better. Also, the lips of the actors would move 3 seconds before the sound came out of the soundbar. It was like watching old Godzilla movies!
No, I would not recommend this to a friendNo sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it to work and the sound was good but everytime we turn the tv off and on we have to go into the controls and reset. We don't bother with it anymore. Wasted money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Soundbar since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
It after less than a year.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is sort of complicated to use. After about 7 or 8 months of having it, and we rarely used it, the item now makes a loud buzzing sound when it’s turned on.
No, I would not recommend this to a friendUsed once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used once and stopped working. Tried to use it today and will not turn on. And it's probably too late to return.
No, I would not recommend this to a friendBad bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems from the start. Instructions seemed simple but actual connectivity and use was complicated somehow. Very tech savvy and could NOT get it to work.
No, I would not recommend this to a friendAlready Broken
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound at was never loud from the beginning and has stopped working completely now. This is very disappointing since it has been just a few months since purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I realize how frustrating can be to not be able to enjoy the great sound from this soundbar model. Please know that we will be more than happy to assist you if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Worked for two days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t sinc with out tv remote so had it use the sound bar remote to adjust sound and tv remote for everything else. Second day it started making a terrible noise so we took it back.
No, I would not recommend this to a friendWould do 0 stars if I could
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to ignore the other reviews and believe I could make this work. It wouldn’t connect and kept making a loud buzzing noise. Guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your soundbar did not worked as expected. We know that getting quality sound is very important for you and so, please know that you can contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Returned this Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar, because it was Bluetooth, would not link up to my New Samsung 7 TV. It was like watching an old Godzilla movie. The voices and the mouths did not line up.
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sucks. The sensor has ahead time picking up the signal of the remote. You get what you paid for.
No, I would not recommend this to a friendNot satisfying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Thanksgiving. My TV had better sound than the speakers. Maybe it suits smaller rooms but definitely not a bigger living room.
No, I would not recommend this to a friendDefective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud noise from box trying to play streaming services. Insigniaproducts.com shows unit listing as defective. Returning to BB for different model. Price was ok.
No, I would not recommend this to a friendLG 2.0 Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a very good sound bar. It's not even as loud as the crappy one in the tv. I returned it and upgraded to a better sound bar.
No, I would not recommend this to a friend