Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Not so good...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom for Christmas. Not very happy. Hooked it up, but don’t hear a difference between using TV speakers & using sound bar. Not happy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carole,
Thank you for taking the time to leave your review on this Insignia Soundbar. We know how important this may have been for you to enjoy your TV to the fullest. I understand that it has not been able to fully fit your needs, please keep in mind Best Buy offers a 15 day policy time frame for exchanges and returns. However, I would strongly recommend contacting our support team to ensure everything has been adjusted correctly prior to. This will be a good step to try as it may be that we just have to configure the settings properly. We hope to hear from you soon!
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very difficult to get the Bluetooth option to work. Didn’t realize it wasn’t HD compatible until after I destroyed the box. Go figure. If I could take it back I would
No, I would not recommend this to a frienddon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is fine for small sound bar. remote is terrible. bought a second remote. still does not work. super hard to manually adjust sound. complete wast of money!!!
No, I would not recommend this to a friendNever Heard a Peep from It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After another person and myself made numerous attempts, no sound ever was heard from the Sound bar--I returned it the same day, Too bad, I had high hopes for it.
No, I would not recommend this to a friendGreatly Disappointed In This Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product and sadly had to return it. It would not connect to our Roku TV nor our theatre system in one of our guest bedrooms.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobertHW, thank you for taking the time to leave a review of the sound bar. I am sorry to read that you where unable to make it work with your Roku nor your home theater system. Please keep in mind that both device are receivers, and configurations have to be changed on the other devices. Please contact us if you ever have any questions regarding this or other units. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Less than pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for an adult sound. However, my baby daughters Age 13 and 9 love it. They watch a lot of YouTube.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking your time to review our 2.0 Channel Soundbar. I am sorry to read that our product did not live up to your expectations, however it's great to know that your daughters enjoy using the soundbar. We appreciate the feedback and will continue to work hard on improving our items in the future.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this speaker to enrich sound. The sound on the speaker was much worse than on the TV itself. It was not only quieter but had worse quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vladdy, Thank you for taking the time to review this soundbar. I am sorry to read that it did not worked as expected but please, give us a call at 877-467-4289 and we will gladly check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to buy a cheaper soundbar for son to use with our projector while gaming. It had on full blast to be able to hear it. You get what you pay for.
No, I would not recommend this to a friendOverpriced beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a piece of crap. The bluetooth barely picked up and not very loud. Has remote control setting -only nice aspect. I returned this prompty .
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Remote control
Decent Soundbar for the price BUT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can't beat this soundbar!. The logic behind that is i believe just about any soundbar will make your media experience better. While on a television that is, with stock speakers. But, there are some rather annoying drawbacks to this soundbar. The sound and bass are good. For movies and television the soundbar makes content much fuller, louder and deeper bass which is great! While playing music via blue-tooth is decent. Don't expect to rock the house while guests are over lol. I should have read the reviews before purchasing. The remote and dedicated buttons on the soundbar fail to work daily almost every other time. The remote tends to not work and when it doesn't you get up to press the dedicated buttons and they don't work either! The problem doesn't last long after madly pressing all buttons. Eventually things will register with the device and remote. Overall, the soundbar is decent but with how annoying the poorly built remote and dedicated buttons are.. I am almost ready to return it and shell out more money for another name brand soundbar. This device is entry level. This is not an upgrade. Consider buying this only if you have no other soundbar and you catch this on sale otherwise its not worth the retail price honestly. Spend the extra money for a Samsung or LG brand in my opinion.
I would recommend this to a friend works when it wants to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a while to pair up with my tv and then if you turn off the tv need to pair up again. to much of a hassel for me
No, I would not recommend this to a friendYour tv speakers are better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a cheap option and only if it is on sale than you may like it. Don’t expect it to be any better than your tv speakers.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Easy setup, Sound quality
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You Can definitely tell the difference from the moment you figure out how to connect the darn thing. I needed an optical cord, which I had to run out and get in the middle of wanting to throw it out the window during the set up. Once I got the right cord though, set up was a breeze. They should definitely tell you that you need the digital optical cord for connection on newer tv's, instead of suggesting an hdmi cable with purchase...which it doesn't even have an hdmi port. Also, Bluetooth connection was great and easy! I have no idea how I watch movies without a soundbar. Never again!
I would recommend this to a friend Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this sound bar to receive a better sound . My tv goes louder then the sound bar. Will be returning this product. Very disappointing.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could select zero stars. Sound quality from my old AM transistor radio is better than this sound bar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our soundbar. We know how annoying is when a soundbar does not work give you enough sound. Please allow us to check this situation further with you! Feel free to contact us at the link below for assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to add more sound to the TV in my garage. This speaker wasn’t any louder than the TV speakers. Returned it the same day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bookie,
Thank you for reviewing our 2.0 Channel Soundbar with Digital Amplifier. We understand the importance of getting the best out of any product.
Which is why, we want you to remember that you can take advantage of our manufacturer's one year warranty. You can always contact us, for advice at: 1-877-467-4289.
Denisse G.
Insignia Products
Terrible, don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar would not work with my television. I tried connecting different ways. This was a waste of money. I would not recommend.
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to turn on or off, volume won’t go up or down spend a few more dollars and stay away from this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rick,
Thanks for taking the time to leave a comment. We are sorry to read about this hard time you are having with your soundbar, but we will like to assist you with this issue, please contact us by clicking the link below to address this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sound is better than the sound from this sound bar. Really disappointed with this purchase. You get what you pay for lol
No, I would not recommend this to a friendit was useless outside for my veteran event
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you could not hear the video or music outside and there were only 40 people in a park for my veterans event and the screen was too light
No, I would not recommend this to a friend