Customer Ratings & Reviews
- Model:
- NS-HSB318
- SKU:
- 5809303
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
I can’t get it too work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried on two TVs and it works on neither. One just gives static, the other gives no sound at all. I am returning it.
No, I would not recommend this to a friendOpened item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optical cable would not stat in slot, connected with rca cables, wife said it sounded like it was in a box, returned product.
No, I would not recommend this to a friendDon't buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old 27" Sony Trinton TV had better sound than the Insignia 2.0 Channel Soundbar. Wastage of $88.
No, I would not recommend this to a friendCouldn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar might work fine for some, but would not connect to my tv. There wasn't anyway to connect with connectors
No, I would not recommend this to a friendA waste
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar lasted 9 months. Now it produces no sound at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to leave a comment about your soundbar. We are sorry to read about the issues you are having, but we would like to address this issue and try to help you, so please contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
No Extra Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning the sound bar. The tv volume alone was louder than the sound bar even with the back speakers.
No, I would not recommend this to a friendBroken and had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When hooking the soundbar up all u got was a loud buzzing. Returned and got a different brand
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no sound from the sound bar. It does not work with my Sharp HD or any other TV in my home. I am very dissappointed
No, I would not recommend this to a friendsux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can barely hear when at full volume; complete waste of $
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that this soundbar is not providing the sound/volume expected and so, please know that you can contact us on the link below, and we will gladly assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Won't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few people try to set this up for me and no one can figure it out. I can say this will be going back asap
No, I would not recommend this to a friendDefective!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective... speaker dose make noise all the time when connected with optical cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Suraj, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am terribly sorry to read that you have static sound when connected via optical cable. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work, it won't come on and I can't take it back because it has been to long
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your soundbar is not longer working as expected. We know that being able to use your soundbar is very important for you and so, please know that if you are having an issue with your product you can contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Soundbar never worked well. Make a loud noise.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work well! Never did.makes a loud noise. Bad purchase. Very disappointing purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Take02.
I would like to express my concern about your experience with this Soundbarr. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar didn’t work out so good. I returned it
No, I would not recommend this to a friendhorrible sound and will not connect most times
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just a waste of 50 dollarss as sound is horrible and to conect is very difficult
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Soundbar since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker makes a thumping sound when the tv or music isn’t playing. I hate it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your soundbar not working as it should. I completely understand your disappointment this this situation, however this does not seem like normal behavior, so please in touch with us at the link below for any warranty needs you may have.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Product is terrible, does not come with correct cords and also does not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
weird screeching noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this purchase it made a loud screeching noise every time we turned it on. I returned it
No, I would not recommend this to a friendDoes not have the umph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV has a better base that this sound bar. Turned out to be useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 2.0-Channel Soundbar with Digital Amplifier. I understand the bass wasn't what you were expecting and that can be disappointing. We are continuously working on improving our products and their design, so we definitely appreciate your feedback. Feel free to use the link below to contact us if you want to check other options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well with LG 4K tv. Too much noise even with tos cable.
No, I would not recommend this to a friend