Customer Ratings & Reviews
- Model:
- NS-HSB318
- |
- SKU:
- 5809303
Customer reviews
Rating 4.3 out of 5 stars with 4651 reviews
(4,651 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, price, easy setup, and Bluetooth connectivity of the 2.0-Channel Soundbar with Digital Amplifier. Many customers commented on the soundbar's impressive sound quality and volume, while others appreciated its user-friendly setup process and the convenience of Bluetooth connectivity. However, some customers did experience issues with the remote control, bass performance, compatibility with certain TVs, and a few reported that their soundbar did not work at all.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this item sound was terible unclear echoed alot
No, I would not recommend this to a friendRated 1 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time turn tv on, you have to reset the bar to the correct setting
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Soundbar! We understand how frustrating is when you have to write a product does not work as expected. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not a good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. No stars in my book. Doesn’t sound good at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia™ - 2.0-Channel Soundbar with Digital Ampl
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to get our TV to recognize this as an output.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not worth the buy. It does not turn on until you press the power button a dozen times.
No, I would not recommend this to a friendRated 1 out of 5 stars
TV sound was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no noticeable difference between this and my TV speakers. Returned next day
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item was returned, because it didn’t work that great and was difficult to connect
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the quality of sound. Would recommend unless you have a ring room watching tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Anic!
I appreciate you taking the time to giving us your feedback for this product. For this particular instance, we always encourage to use an Optical Cord to get the best sound quality. For any additional support you can always call us at 877-467-4289.
Alex - Insignia Support
Rated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. have big issues with the remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Mithu,
I hope you can see this message. I am sorry to know about the experience you had with our soundbar and the remote, it should work fine. At the end you will find a link to get in contact with us, please let us help you with this.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Could not get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this was an open box item. No wonder the other person returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I had to return this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Horrible unit. Spend the extra money and get quality speaker.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work once I took it out the box. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
returned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar I have is much better, so I returned this item
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know if it works as it did not come with the power cord.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Thank you for taking the time to review our 2.0-Channel Soundbar with Digital Amplifier. I understand it is missing the power cord and that can be disappointing. We would be happy to check your options. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to connect it to 3 different TVs and It did not work and I had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really weak sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar as an upgrade to my TV speakers but they were just as bad...
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't hook up right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cords included didn't work to hook it up, I have to purchase different cables or return.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia is the worst brand Best Buy sells. Avoid this brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
No go
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Just pay a little more for much better quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi , Thanks for taking the time to leave a comment about your soundbar. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up firewire no sound comes from speaker except funky static noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this Soundbar, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us








