Customer Ratings & Reviews
- Model:
- NS-SB20S
- SKU:
- 6619127
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the product's powerful and great sound quality, noting its impressive volume with no distortion. They also appreciate its ease of setup, perfect size, reliable connectivity, and sleek design.
This summary was generated by AI based on customer reviews.
Mini Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and performance for price. Bought two.
I would recommend this to a friendI can Hear again!!!!!!!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. Really helps my loss of hearing.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and recommended reasonable price works
I would recommend this to a friendSound comes out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what I’m going to use this for now; I bought it to help fix an audio issue with a hotel tv
No, I would not recommend this to a friendNot what I hope but a decent device for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar didn't produce as much volume as I had hoped, but then again, it was my first test on a sound bar & only cost $29, so I think it probably produced to its capacity. Given all that , I would buy it again before trying a $200 soundbar.
I would recommend this to a friendAffordable and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff, affordable price and super easy install
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar works great. A great value for the price.
I would recommend this to a friendSound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked really good the first day or so, but now doesn't seem as 'loud'. For example, to comfortably hear the new tv (bf sound bar) was '38' when we first got the sound bar it was '24/25' now it's '36.'
I would recommend this to a friendRuined by audio standby feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great soundbar, but for some reason they decided to put an audio standby feature that is way too aggressive. Basically if there is a millisecond of silence the speaker goes into a sleep mode and takes a second to kick back on. Meaning that if you are trying to do anything that has any silence in it (which is pretty much everything) the audio will constantly cut in and out. Whoever decided to put that in should genuinely never touch a piece of technology ever again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tyler, thank you for sharing your detailed feedback on the 2.0 Mini Sound bar. We’re sorry to hear the automatic standby behavior has impacted your listening experience, especially when audio contains brief periods of silence. We understand how frustrating interrupted sound can be and appreciate you bringing this concern to our attention. If you would like assistance exploring available settings or troubleshooting options, please contact us at 877-467-4289 or insignia@bestbuy.com. We value your honest feedback and the time you took to share it. Poojitha | Insignia
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So a couple of things I didn’t like about this is when tv sits idle for a while this goes into shutdown mode and has to be reset to start and overall I thought the sound would be much better.price was reasonable
No, I would not recommend this to a friendHad to a different input than originally choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using auxiliary input, unit goes into “power save” mode if there is a slight pause in music/conversation. Seems ok when using optical or Bluetooth.
I would recommend this to a friendComplicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not so much the product, but when I asked cus svc how difficult it was to hook up - seeing that it’s made by the same company as my tv, he said without hesitation, just plug it into the tv and to the cable box and wall outlet- that’s it - ok, so I bought it- NOPE NOT TRUE. Some kind of fancy syncing that I don’t understand..and worse when you add in a remote ..tried to follow directions- didn’t even understand them… I hate today’s technology
No, I would not recommend this to a friendSoundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality, sounds staticky, poor instructions, and no better than my TVs sound output
No, I would not recommend this to a friendMediocre, but affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much difference from tv speakers. Not very loud when connected to phonograph, price was good.
No, I would not recommend this to a friend
Good for dormrooms
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Gave it to a friend as a gift, they absolutely love it
I would recommend this to a friendSpeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really loud but serves it’s purpose at the moment
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jennifer. Thank you for taking the time to share your feedback on the Insignia 2.0 Mini Soundbar. We’re sorry to hear the experience didn’t fully meet your expectations, though we’re glad it’s meeting your needs for now. We understand you were hoping for more volume, and your comments help highlight where we can continue improving. We appreciate your honesty and the opportunity to learn from your review. Sarada | insignia
I can understand the muddy sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But i cant get over the sound cutting in and out. I was on auxiliary input and it keeps getting cut off. It goes to sleep every few minutes even though it’s on AC power, not batrery. It is what it is for the price. Still, would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your experience with the Insignia 2.0 Mini Sound bar. We’re sorry to hear about the sound cutting in and out and the unit going to sleep even while connected to AC power. That’s definitely not the performance we want you to have, and we understand how frustrating it must be. Our team would like to take a closer look and help troubleshoot what might be causing the sound bar to lose connection or power down unexpectedly. You can reach our Insignia support team at 877‑467‑4289 or insigniasupport@bestbuy.com, and we’ll be happy to work with you on next steps.
Darshan | Insignia
You get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, the size is awesome but the sound quality was not that great. The TV speaker's give off a louder and more clear sound. The mini soundbar only allows a certain amount of volume and the compatibility with our Samsung 55" TV was not easy-to-use. We had to go back and forth with settings to allow use of the soundbar vs. the TV speaker. Will be returning.
No, I would not recommend this to a friendBad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to review this item, ad I cannot get it to work. Best buy wants to charge me 3.5 times the price I paid for it to come out and help me. I am unable to speak to my local store. The number I called is no help whatsoever. I am a retired man with health issues and no car to get to the store.
No, I would not recommend this to a friendgood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's acceptable and a good price. Volume control is not smooth
I would recommend this to a friend