Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and Bluetooth connectivity of the 2.1 Bluetooth Lighted Speaker System. Many appreciate the decorative lights, ease of use, and overall value for the price. The speaker's size is also seen as a positive attribute, offering great sound in a compact design. However, some customers have expressed a desire for a greater volume range.
This summary was generated by AI based on customer reviews.
old version rocked, this is hollow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lighting is cool it looks similar, if not a little better than previous models. The sound is tinny and hollow quite frankly. I'm pretty disappointed.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Sound, Short Life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these speakers a year ago and they just stopped working! I tried all the troubleshooting, but still a no go. They had a great sound too, but that means nothing if it doesn't work at all, so only 1 star. If you try these, be sure to buy the warranty too!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are important to us, and we will use them to improve our products. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Looks are sometimes deceiving...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product looked balanced and powerful for the purchased price, but unfortunately didn't deliver. The bluetooth function was hard to pair. There's no separate volume for the bass speaker or the other two. The color changing function is a fun feature. It has an aux input for other sources, and the smooth finish makes it look rich. But if anyone is looking for a powerful desktop speakers to compliment your PC set up, this ain't it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 2.1 Bluetooth Lighted Speaker System, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
Kinda happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers weren’t as loud as I would expect them to be
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback about your experience with the Insignia 2.1 Bluetooth Lighted Speaker System. We apologize that the speakers did not meet your expectations for volume level. We understand how important sound quality is, and we'll take your feedback into consideration as we continue to improve our products. We're glad you liked the lighted feature, and we hope you've enjoyed using the system in other ways despite the volume issue. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for his video gaming area and loves it
I would recommend this to a friendOffice music!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for office. Love the volume dongle for ease of use.
I would recommend this to a friendawesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, love all the different colors it can display
I would recommend this to a friendGood for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good volume. SQ doesn't hit any breathtaking highs or lows but works for what it is.
I would recommend this to a friendneeded speakers for computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this brand at least five years ago liked them.
I would recommend this to a friend- Cons mentioned:Volume
Volume & signal issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 2 months after setting it up - started shorting out & losing volume, speakers intermittently losing signal, etc... Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System. It sounds frustrating to deal with issues like shorting out and intermittent signal loss so soon after setting it up. Your feedback is valuable and can help others make informed decisions. Thank you for sharing your experience, and I hope you're able to find a solution or replacement that works better for you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty poor qualifor speakers. The color adjustment is a cool feature but speakers cant handle alot. Good for kids
No, I would not recommend this to a friendDecent cheap speaker option.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great not terrible sounds a little tinny at times
I would recommend this to a friendPoor speakers, good customer service to replace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than a week. First the lights stopped working then the sound. Seemed like a fault with the unit that connects the speakers to the computer. Took them back and swapped them out for a different brand altogether - no problem, store folks very helpful and just did the exhange, so points for good customer serice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TheWordGuy,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sounds ok for the price . Dont expect superior sound
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Doesn't hook up at all.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker system doesn't unhook up at all to much computer.
No, I would not recommend this to a friend Computer Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth lighted nice features - Sound quality is ok -but for the price is decent
I would recommend this to a friendWaste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights and stuff make it look pretty cool, but once you put the speaker volume up, it starts crackling and then it stops working I had to return it because it was not good at all. Sound quality was absolutely not good for the price. Will get logitech instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We're sorry to hear that the speaker didn't meet your expectations. We appreciate your honesty and will use your comments to improve our products. If you have any other concerns or need further assistance, please let us know.
- Carl | Insignia Products
- Pros mentioned:Bluetooth
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these! Get the lag z323 I got those first and love my lgs! I just got these because I seen them for the same price but with lights and Bluetooth but the sound is not that loud. I’d say they would be worth it if they were $20 less but for the same price the lg are amazing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker system! We understand how disheartening is when you don't get a loud volume from a speaker. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Decent Set of Speakers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set for the price; I wish the main control panel and wires didn’t get tangled as much.
I would recommend this to a friendspeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok speaker set up for the price, bought it for my son ps5 set up
I would recommend this to a friend