Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and Bluetooth connectivity of the 2.1 Bluetooth Lighted Speaker System. Many appreciate the decorative lights, ease of use, and overall value for the price. The speaker's size is also seen as a positive attribute, offering great sound in a compact design. However, some customers have expressed a desire for a greater volume range.
This summary was generated by AI based on customer reviews.
Too basic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were okay but the sound wasnt good as i needed it for studio recording so i returned them .
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Dead after 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound pretty good for the price but stopped working a month out of return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker System (3-Piece)! We know how frustrating is that your bluetooth speaker stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your bluetooth speaker.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Low sound set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not the best. The lighting was ok but could’ve had more color options
No, I would not recommend this to a friendBroken speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really horrible, i bought this because the jbl i bought a few days before wouldn't connect to my laptop (which i bought both from best buy) this one is just as bad. I went as far as to ask the people who worked there as seeing how they are supposed to be knowledgeable about the products but the employee who helped me was very unhelpful he seemed to want to do anything else but work he had an attitude about every question i asked and as the first time i left spending money for the second time without quality products from a company i have been buying from ever since the circuit city went out of business ( so a very long time) and the speakers seem to control themselves no matter what i do the volume is broken when i wabt ot soft its really loud when i want it loud if i don't turn it completely up its not even close to enjoying what i want to hear. I am very disappointed .
No, I would not recommend this to a friendBad buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price wasn’t bad but always cuts in and out from my PC
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price , not able to connect wired only Bluetooth
I would recommend this to a friendNot Expensive, so Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Expensive, so Not Great. Music sound is not the clearest.
I would recommend this to a friendLow tier speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low tier audio. Spend the extra money if you can to get something better.
No, I would not recommend this to a friendExpensive for the quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers dont sound good especially at higher volume. The static is pretty bad and sounds aren’t clear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Hearing your feedback about this product is really important to us. It is helpful to us so we can continue to improve the quality and efficiency of tis speaker. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Lights
Highly disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go through unboxing and hooking everything up, just to find out only 1 speaker worked and the sub sounded bad. The 1 satellite speaker sounded okay and the lights did work otherwise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lighted speaker system. I am sorry to read that you are having issues with the unit's sound and light. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
First good, then bad.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker system for $50 was outstanding. Then a month in, you get a buzzing sound. The bass block cuts in and out. Lights flicker. Laundry list of problems. Save the $50 and put it towards a quality product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the speaker system developed issues after a month of use. It’s disappointing when a product doesn’t meet expectations, especially with problems like buzzing sounds, inconsistent bass, and flickering lights. Your advice to invest in a higher-quality product is appreciated. We value your feedback and hope it helps others make informed decisions.
Keith | Insignia Support
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is good as well as the quality. I would recommend to family..
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh...sounded kinda bad and was supposed to be open box excellent condition but one of the corners was damaged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System. We're sorry to hear that the sound quality didn't meet your expectations and that the open box item arrived damaged. Your feedback is important to us, and we apologize for any inconvenience this has caused. Please reach out to our customer service team so we can assist you with a resolution. Ivy | Insignia Support
fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just fine all good no worries does the job did i buy this
I would recommend this to a friendFailed to deliver.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't work straight out the box. One of the speaker cables had a short in it.
No, I would not recommend this to a friend
Had issues
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality sound and couldn’t get the Bluetooth to work. Ended up returning it.
No, I would not recommend this to a friendBluetooth speaker system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my desktop PC. Its a good looking system but I have to go through the pairing process every time the screen saver comes on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cecil,
Thank you for taking the time to review our 2.1 Bluetooth Lighted Speaker System. I understand you have to keep pairing and it can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Sucks. Best Buy sucks.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working best buy won't let me return or exchange it, even though I'm within the 1 year warranty period.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you are experiencing with your product and the difficulties with the return or exchange process. Your satisfaction is important to us, and we recommend reaching out to Best Buy's customer service directly to address this matter. Keith | Insignia Support
- Pros mentioned:Sound quality
Lasted Only 5 Months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers had good sound but now only one speaker works. All settings were reset and device was unpaired and repaired to no avail. Will not buy Insignia brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read about the experience you had with this soundbar, as a customer myself I understand it is not nice to find an issue with your product. Please let us assist you, follow the link at the end and one of our agents will gladly help you to check what can be done, rest assured we are going to do our best to help you, we know how important this is to you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
not for me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth speakers are not good for bluetooth connection to your computer. The connection well drop on and off...no good!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about the issues you’re experiencing with the Bluetooth connection to your computer. It can be frustrating when the connection drops on and off. Your feedback is valuable, and we appreciate it as it helps us understand and improve our products. If there’s anything we can assist you with further or if you have any questions, please feel free to reach out. Thank you for sharing your experience, and we apologize for any inconvenience this has caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351