Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2.1 Bluetooth Lighted Speaker System as having good sound quality with a nice bass punch, and appreciate the quality of the bass and mid-range. The Bluetooth connectivity and the blue lights are well-received, and users find the system easy to use. However, some customers wish it had a higher volume range.
This summary was generated by AI based on customer reviews.
Great sound system for my desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it works well! Just what I needed and would recommend to others.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, lights up. No issues with install or use.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers will not give you the dynamic range of similar speakers from other manufacturers. Little/no low end, mid-range is flat. The RGB color scheme is cool, but the control is directly on the speaker instead of the remote used as the hub (bad design). Overall, these $50 speakers are really overpriced. I would stay away unless the price gets down to about $30 and opt for similar products from Logitech. Returned same-day.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is okay. Rest of the sound is on the muffled side. Does the job for the price though. Bluetooth works fine
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and awesome. Good good. Awesome awesome. I like it
I would recommend this to a friend- Cons mentioned:Volume
Poor volume capabilities.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s hardly any volume. I keep it on Max volume just to get any sound from it. If you have quite parts of a movie or show you can forget about trying to hear it. Should have returned them during the return window. Seems to be a common issue with these. Thanks Best Buy for hiding the pertinent reviews.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that the volume on this speaker system is not properly working. Please know that you can contact us on the link below, so that we can assist you with this situation.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Not good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sub woofer doesn't have a lot of power not a good product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your thoughts on the Insignia™ 2.1 Bluetooth Lighted Speaker System. We’re sorry to hear that the subwoofer didn’t meet your expectations in terms of power and performance.
We understand how important sound quality is, especially when investing in a speaker system. Your feedback is valuable and will be shared with our product team to help improve future designs and performance. Thanks again for your review. Ivy | Insignia Support
My online experience SUCKED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars, however I ordered this as a Christmas present for my boyfriend and it was shipped without a box to hide WHAT WAS IN IT and he got it off the front porch and so he knows a month before Christmas exactly what one of his gifts is. Thanks Best Buy. Also- changing some of the items I ordered to IN STORE PICKUP when I ordered online SO THAT I WOULDN'T HAVE TO GO TO OR IN your store DEAFEATS THE PURPOSE OF ORDERING ONLINE.
I would recommend this to a friendGreat speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my outdoor movie theater!! My grandkids love it!!
I would recommend this to a friendAwesomely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy again. Will recommend to buy
I would recommend this to a friendGood speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker. I love this system. it looks cool with LED.
I would recommend this to a friendSound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Sound volume was to low. Used for video games.
I would recommend this to a friendold version rocked, this is hollow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lighting is cool it looks similar, if not a little better than previous models. The sound is tinny and hollow quite frankly. I'm pretty disappointed.
No, I would not recommend this to a friendLooks are sometimes deceiving...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product looked balanced and powerful for the purchased price, but unfortunately didn't deliver. The bluetooth function was hard to pair. There's no separate volume for the bass speaker or the other two. The color changing function is a fun feature. It has an aux input for other sources, and the smooth finish makes it look rich. But if anyone is looking for a powerful desktop speakers to compliment your PC set up, this ain't it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 2.1 Bluetooth Lighted Speaker System, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Office music!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for office. Love the volume dongle for ease of use.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Sound, Short Life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these speakers a year ago and they just stopped working! I tried all the troubleshooting, but still a no go. They had a great sound too, but that means nothing if it doesn't work at all, so only 1 star. If you try these, be sure to buy the warranty too!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are important to us, and we will use them to improve our products. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for his video gaming area and loves it
I would recommend this to a friend- Cons mentioned:Volume
Kinda happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers weren’t as loud as I would expect them to be
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback about your experience with the Insignia 2.1 Bluetooth Lighted Speaker System. We apologize that the speakers did not meet your expectations for volume level. We understand how important sound quality is, and we'll take your feedback into consideration as we continue to improve our products. We're glad you liked the lighted feature, and we hope you've enjoyed using the system in other ways despite the volume issue. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
I wouldn’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Keeps cutting out lights on the speakers stopped working after two weeks .
No, I would not recommend this to a friendawesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, love all the different colors it can display
I would recommend this to a friend