Customer Ratings & Reviews
- Model:
- NS-5004BT
- |
- SKU:
- 6324351
Customer reviews
Rating 4.3 out of 5 stars with 964 reviews
(964 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2.1 Bluetooth Lighted Speaker System as having good sound quality with a nice bass punch, and appreciate the quality of the bass and mid-range. The Bluetooth connectivity and the blue lights are well-received, and users find the system easy to use. However, some customers wish it had a higher volume range.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Computer Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth lighted nice features - Sound quality is ok -but for the price is decent
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these! Get the lag z323 I got those first and love my lgs! I just got these because I seen them for the same price but with lights and Bluetooth but the sound is not that loud. I’d say they would be worth it if they were $20 less but for the same price the lg are amazing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker system! We understand how disheartening is when you don't get a loud volume from a speaker. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Decent Set of Speakers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set for the price; I wish the main control panel and wires didn’t get tangled as much.
I would recommend this to a friendRated 3 out of 5 stars
speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok speaker set up for the price, bought it for my son ps5 set up
I would recommend this to a friendRated 3 out of 5 stars
Too basic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were okay but the sound wasnt good as i needed it for studio recording so i returned them .
No, I would not recommend this to a friendRated 3 out of 5 stars
Low sound set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not the best. The lighting was ok but could’ve had more color options
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really horrible, i bought this because the jbl i bought a few days before wouldn't connect to my laptop (which i bought both from best buy) this one is just as bad. I went as far as to ask the people who worked there as seeing how they are supposed to be knowledgeable about the products but the employee who helped me was very unhelpful he seemed to want to do anything else but work he had an attitude about every question i asked and as the first time i left spending money for the second time without quality products from a company i have been buying from ever since the circuit city went out of business ( so a very long time) and the speakers seem to control themselves no matter what i do the volume is broken when i wabt ot soft its really loud when i want it loud if i don't turn it completely up its not even close to enjoying what i want to hear. I am very disappointed .
No, I would not recommend this to a friendRated 3 out of 5 stars
Not Expensive, so Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Expensive, so Not Great. Music sound is not the clearest.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price , not able to connect wired only Bluetooth
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Dead after 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound pretty good for the price but stopped working a month out of return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker System (3-Piece)! We know how frustrating is that your bluetooth speaker stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your bluetooth speaker.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Low tier speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low tier audio. Spend the extra money if you can to get something better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights and stuff make it look pretty cool, but once you put the speaker volume up, it starts crackling and then it stops working I had to return it because it was not good at all. Sound quality was absolutely not good for the price. Will get logitech instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We're sorry to hear that the speaker didn't meet your expectations. We appreciate your honesty and will use your comments to improve our products. If you have any other concerns or need further assistance, please let us know.
- Carl | Insignia Products
Rated 2 out of 5 stars
Bad buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price wasn’t bad but always cuts in and out from my PC
No, I would not recommend this to a friend- Pros mentioned:Lights
Rated 1 out of 5 stars
Highly disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go through unboxing and hooking everything up, just to find out only 1 speaker worked and the sub sounded bad. The 1 satellite speaker sounded okay and the lights did work otherwise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lighted speaker system. I am sorry to read that you are having issues with the unit's sound and light. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is good as well as the quality. I would recommend to family..
I would recommend this to a friendRated 2 out of 5 stars
Expensive for the quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers dont sound good especially at higher volume. The static is pretty bad and sounds aren’t clear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Hearing your feedback about this product is really important to us. It is helpful to us so we can continue to improve the quality and efficiency of tis speaker. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just fine all good no worries does the job did i buy this
I would recommend this to a friendRated 1 out of 5 stars
First good, then bad.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker system for $50 was outstanding. Then a month in, you get a buzzing sound. The bass block cuts in and out. Lights flicker. Laundry list of problems. Save the $50 and put it towards a quality product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the speaker system developed issues after a month of use. It’s disappointing when a product doesn’t meet expectations, especially with problems like buzzing sounds, inconsistent bass, and flickering lights. Your advice to invest in a higher-quality product is appreciated. We value your feedback and hope it helps others make informed decisions.
Keith | Insignia Support
Rated 2 out of 5 stars
Bluetooth speaker system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my desktop PC. Its a good looking system but I have to go through the pairing process every time the screen saver comes on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cecil,
Thank you for taking the time to review our 2.1 Bluetooth Lighted Speaker System. I understand you have to keep pairing and it can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Had issues
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality sound and couldn’t get the Bluetooth to work. Ended up returning it.
No, I would not recommend this to a friend







