Customer Ratings & Reviews
- Model:
- NS-5004BT
- |
- SKU:
- 6324351
Customer reviews
Rating 4.3 out of 5 stars with 974 reviews
(974 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2.1 Bluetooth Lighted Speaker System as having good sound quality with a nice bass punch, and appreciate the quality of the bass and mid-range. The Bluetooth connectivity and the blue lights are well-received, and users find the system easy to use. However, some customers wish it had a higher volume range.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
sound wise its awesome but force to use aux
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Bluetooth from my mouse interfere with the speaker
No, I would not recommend this to a friendRated 5 out of 5 stars
needed speakers for computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this brand at least five years ago liked them.
I would recommend this to a friendRated 3 out of 5 stars
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good volume. SQ doesn't hit any breathtaking highs or lows but works for what it is.
I would recommend this to a friendRated 3 out of 5 stars
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty poor qualifor speakers. The color adjustment is a cool feature but speakers cant handle alot. Good for kids
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 1 out of 5 stars
Doesn't hook up at all.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker system doesn't unhook up at all to much computer.
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 1 out of 5 stars
Volume & signal issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 2 months after setting it up - started shorting out & losing volume, speakers intermittently losing signal, etc... Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System. It sounds frustrating to deal with issues like shorting out and intermittent signal loss so soon after setting it up. Your feedback is valuable and can help others make informed decisions. Thank you for sharing your experience, and I hope you're able to find a solution or replacement that works better for you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Rated 2 out of 5 stars
Poor speakers, good customer service to replace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than a week. First the lights stopped working then the sound. Seemed like a fault with the unit that connects the speakers to the computer. Took them back and swapped them out for a different brand altogether - no problem, store folks very helpful and just did the exhange, so points for good customer serice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TheWordGuy,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Rated 3 out of 5 stars
Decent cheap speaker option.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great not terrible sounds a little tinny at times
I would recommend this to a friendRated 3 out of 5 stars
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sounds ok for the price . Dont expect superior sound
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these! Get the lag z323 I got those first and love my lgs! I just got these because I seen them for the same price but with lights and Bluetooth but the sound is not that loud. I’d say they would be worth it if they were $20 less but for the same price the lg are amazing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker system! We understand how disheartening is when you don't get a loud volume from a speaker. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Computer Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth lighted nice features - Sound quality is ok -but for the price is decent
I would recommend this to a friendRated 3 out of 5 stars
Decent Set of Speakers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set for the price; I wish the main control panel and wires didn’t get tangled as much.
I would recommend this to a friendRated 3 out of 5 stars
Too basic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were okay but the sound wasnt good as i needed it for studio recording so i returned them .
No, I would not recommend this to a friendRated 3 out of 5 stars
speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok speaker set up for the price, bought it for my son ps5 set up
I would recommend this to a friendRated 3 out of 5 stars
Low sound set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not the best. The lighting was ok but could’ve had more color options
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really horrible, i bought this because the jbl i bought a few days before wouldn't connect to my laptop (which i bought both from best buy) this one is just as bad. I went as far as to ask the people who worked there as seeing how they are supposed to be knowledgeable about the products but the employee who helped me was very unhelpful he seemed to want to do anything else but work he had an attitude about every question i asked and as the first time i left spending money for the second time without quality products from a company i have been buying from ever since the circuit city went out of business ( so a very long time) and the speakers seem to control themselves no matter what i do the volume is broken when i wabt ot soft its really loud when i want it loud if i don't turn it completely up its not even close to enjoying what i want to hear. I am very disappointed .
No, I would not recommend this to a friendRated 3 out of 5 stars
Not Expensive, so Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Expensive, so Not Great. Music sound is not the clearest.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price , not able to connect wired only Bluetooth
I would recommend this to a friendRated 3 out of 5 stars
Low tier speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low tier audio. Spend the extra money if you can to get something better.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Dead after 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound pretty good for the price but stopped working a month out of return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.1 Bluetooth Lighted Speaker System (3-Piece)! We know how frustrating is that your bluetooth speaker stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your bluetooth speaker.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285







