Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and Bluetooth connectivity of the 2.1 Bluetooth Lighted Speaker System. Many appreciate the decorative lights, ease of use, and overall value for the price. The speaker's size is also seen as a positive attribute, offering great sound in a compact design. However, some customers have expressed a desire for a greater volume range.
This summary was generated by AI based on customer reviews.
Quality not there,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected i have another set and it beats it hands down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Speaker System. Please let us know more about your experience by contacting us, and we'll go up and above to get a solution for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap and works , not the best sound, but better than computer speakers
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thankyou for taking the time to review our 2.1 Bluetooth Lighted Speaker System. I understand the sound quality was not what you expected and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about this, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Don’t bother buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to test them out on the day of purchase, and these horrible speakers literally gave out after two hours of using it not even on full volume.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Henry,
Thank you for taking the time to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy. Threw in the trash after they e-wasted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not suggest anyone to buy these. Quit working 2 days after setting them up. Wouldn’t turn on or anything. For about the same price I bought Logitech and have been very happy with them.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers already blown out less than a month do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.1 Bluetooth Lighted Speaker System, GregM. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-bluetooth-lighted-speaker-system-3-piece-black/6324351.p?skuId=6324351
Sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very low. The Bluetooth is connected but, the sound isn’t working very well at all. I have reset, disconnected, reconnected, and still the sound quality does not improve.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VFin,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use since the sound is very low and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Regretting My Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers stopped working after 6 weeks. It was too late to take back to BestBuy so I had to call Insignia for the warranty.
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete crap. Never worked. Plugged it in and 1 side barly worked the other wpuldnt work and sub woofer didnt woek
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaM,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just broke tonight after 2 years. Would not recommend anyone else ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JosephR,
We are very sorry to read that the unit broke after two years. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get two sets. First set didn't turn on and the next already has died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RickT,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System. I know it can be dissatisfying that its not long enough as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 speaker works & Bluetooth keeps cutting out no matter what computer I connected it to.. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NealW,
Thanks for taking the time and effort to leave a review with our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Crap cords
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year of owning. One speaker is quite and the subwoofer only works half the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Danny,
Thank you very much for taking the time to review our Insignia - 2.1 Bluetooth Lighted Speaker System (3-Piece). I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
2.1 bluetooth lighted speaker system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.rgb don't work no sound when you you do get sound it cracks and pops
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi hjb68,
Thanks for taking the time and effort to leave a review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Terrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and terrible quality. Did not meet expectations what so ever.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Do not waste your money and time on these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HunterE, Thank you for taking the time to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Audio clips out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio clips out at even a moderate volume. Tried direct-in audio as well as BT. Do not recommend at all. Returned two days later.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality, not very loud. Way too many wires
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ODell1931,
Thanks for taking the time and effort to leave a review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. We apologize that our product did not satisfy your expectations and thank you for bringing this to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Worst investment ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in June, used once. Lights dont work, speakers sound crazy. This is wrong!
No, I would not recommend this to a friendGarbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The sound crackled from the very first time i turned them on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mez2,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
all it does is blink out!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these thinking they would be great, but all they do is blink out and reset...constantly. I will be returning them.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there!
Thank you for taking your time to write your experience with our Bluetooth Lighted Speaker System. We know how disheartening is when a product does not work as you expected. We would love to assist you further in this situation, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us