Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2.1 Bluetooth Lighted Speaker System as having good sound quality with a nice bass punch, and appreciate the quality of the bass and mid-range. The Bluetooth connectivity and the blue lights are well-received, and users find the system easy to use. However, some customers wish it had a higher volume range.
This summary was generated by AI based on customer reviews.
Audio clips out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio clips out at even a moderate volume. Tried direct-in audio as well as BT. Do not recommend at all. Returned two days later.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Do not waste your money and time on these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HunterE, Thank you for taking the time to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality, not very loud. Way too many wires
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ODell1931,
Thanks for taking the time and effort to leave a review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. We apologize that our product did not satisfy your expectations and thank you for bringing this to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Worst investment ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in June, used once. Lights dont work, speakers sound crazy. This is wrong!
No, I would not recommend this to a friendGarbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The sound crackled from the very first time i turned them on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mez2,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
all it does is blink out!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these thinking they would be great, but all they do is blink out and reset...constantly. I will be returning them.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there!
Thank you for taking your time to write your experience with our Bluetooth Lighted Speaker System. We know how disheartening is when a product does not work as you expected. We would love to assist you further in this situation, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
NOT WORTH IT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sound and now less than 5 months later the speakers are hyper flashing and no longer change colors.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI!,
Thank you so much for writing a review for our Speaker System, we would like to apologize for the experience that you went through and we know this can be disappointing I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came with the speaker blown ! I’m so mad because I’m using these for music and it’s worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Paige, thank you for taking the time to leave a quick review of the 2.1 Bluetooth Lighted Speaker System. I am sorry to read that you are having sound issues with your speaker, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up the speakers yesterday and one of the speakers doesn’t work straight out of the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that you've been having issues setting up the Insignia Bluetooth Lighted Speakers. Could you please contact us? Our agents will be able to help you so you can enjoy the speakers as soon as possible.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bass, Sound quality
Fantastic quality at an amazing price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely fantastic speakers, especially for this price point. I bought my first set in 2020 and I just ordered another set for a new computer. I use these speakers every single day for both work and entertainment purposes and I have never had a single problem or issue with them. The sound quality is phenomenal and the subwoofer is powerful. I absolutely love the aesthetic of the blue lights. They look amazing on my desk. I can't believe they are only $50! I would highly recommend these to anyone who is in need of a good, reliable set of speakers at a price that won't break the bank.
I would recommend this to a friend Not really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worker for 3weeks if not less. And when i Called the store and they hung up On me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 2.1 Bluetooth Lighted Speaker System. I understand it stopped working and that can be disappointing. However, we would be happy to troubleshoot it and check other options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
stay away
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a short period of time. garbage
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Joey.
I am definitely aware that this situation with your Speaker System can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Look nice but that's it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers have a lot of static and the lights don't even work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, SteelFan.
I apologize about this situation with your Speaker System. I would really love to provide you with alternatives for your product and this is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the quality of the sound And not like it ...
No, I would not recommend this to a friendThe speakers stopped working after 1 month of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers stopped working after 1 month of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to leave your feedback and review. I am truly sorry to read that these speakers no longer work. I would like to invite you to contact my team so that we can assist you with this.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
- Pros mentioned:Lights, Sound quality
Nice budget system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these speakers on sale for $36. At the price I would give 5 stars. At retail price of $50 I think 4 stars is appropriate. It is a nice budget system that sounds pretty good. The logitech systems for slightly more money do sound better, but if you’re looking for the led lights (I was for a custom project) that still sounds pretty good this fits the bill.
I would recommend this to a friend - Pros mentioned:Bluetooth, Ease of use
Wanted an inexpensive Bluetooth speaker set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Bluetooth speaker set for $50. Wanted Bluetooth speakers because of audio leakage from hard drive on my PC. Easy to set up and use. Lighting is not the reason I bought them, but it can be set to one of several colors or turned off and there is no lighting on the bass unit. The control puck has an aux input jack, an output jack, an on/off switch, and a volume wheel. The bass supplies 16 watts RMS and each satellite provides 4.5 watts RMS. Not a huge amount of power, but more than enough when I am watching TV or a movie on my PC. I would definitely recommend these for the price.
I would recommend this to a friend - Pros mentioned:Bass, Bluetooth, Sound quality
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, bluetooth feature works perfectly, and love how easy it is to adjust the bass!
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Insignia 2.1 Bluetooth Lighted Speaker System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time, the sound is excellent. There are occasional "hums" and feedback. The speakers worked best when using Bluetooth and not hard-wired. Infortunately, I could no longer use a space heater in the same room because the heater interferred with the sound.
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Impressive!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set of speakers largely based on the reviews of others and I must say they sound quite good, especially for the price. I replaced a set of Logitech 2.1 speakers that had a slightly richer sound but they simply stopped working. I also like the fact that these Insignia speakers connect via Bluetooth which means I can now run the sound from a second laptop or my phone through them as well.
I would recommend this to a friend