Customer Ratings & Reviews
- Model:
- NS-5004BT
- SKU:
- 6324351
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2.1 Bluetooth Lighted Speaker System as having good sound quality with a nice bass punch, and appreciate the quality of the bass and mid-range. The Bluetooth connectivity and the blue lights are well-received, and users find the system easy to use. However, some customers wish it had a higher volume range.
This summary was generated by AI based on customer reviews.
Regretting My Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers stopped working after 6 weeks. It was too late to take back to BestBuy so I had to call Insignia for the warranty.
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete crap. Never worked. Plugged it in and 1 side barly worked the other wpuldnt work and sub woofer didnt woek
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaM,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Crap cords
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year of owning. One speaker is quite and the subwoofer only works half the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Danny,
Thank you very much for taking the time to review our Insignia - 2.1 Bluetooth Lighted Speaker System (3-Piece). I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
2.1 bluetooth lighted speaker system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.rgb don't work no sound when you you do get sound it cracks and pops
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi hjb68,
Thanks for taking the time and effort to leave a review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 speaker works & Bluetooth keeps cutting out no matter what computer I connected it to.. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NealW,
Thanks for taking the time and effort to leave a review with our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just broke tonight after 2 years. Would not recommend anyone else ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JosephR,
We are very sorry to read that the unit broke after two years. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get two sets. First set didn't turn on and the next already has died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RickT,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System. I know it can be dissatisfying that its not long enough as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Audio clips out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio clips out at even a moderate volume. Tried direct-in audio as well as BT. Do not recommend at all. Returned two days later.
No, I would not recommend this to a friendTerrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and terrible quality. Did not meet expectations what so ever.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Do not waste your money and time on these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HunterE, Thank you for taking the time to leave a review of our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality, not very loud. Way too many wires
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ODell1931,
Thanks for taking the time and effort to leave a review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. We apologize that our product did not satisfy your expectations and thank you for bringing this to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Worst investment ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in June, used once. Lights dont work, speakers sound crazy. This is wrong!
No, I would not recommend this to a friendall it does is blink out!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these thinking they would be great, but all they do is blink out and reset...constantly. I will be returning them.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there!
Thank you for taking your time to write your experience with our Bluetooth Lighted Speaker System. We know how disheartening is when a product does not work as you expected. We would love to assist you further in this situation, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Garbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The sound crackled from the very first time i turned them on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mez2,
Thank you for taking the time to review our Insignia™ - 2.1 Bluetooth Lighted Speaker System (3-Piece) - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
NOT WORTH IT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sound and now less than 5 months later the speakers are hyper flashing and no longer change colors.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI!,
Thank you so much for writing a review for our Speaker System, we would like to apologize for the experience that you went through and we know this can be disappointing I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came with the speaker blown ! I’m so mad because I’m using these for music and it’s worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Paige, thank you for taking the time to leave a quick review of the 2.1 Bluetooth Lighted Speaker System. I am sorry to read that you are having sound issues with your speaker, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up the speakers yesterday and one of the speakers doesn’t work straight out of the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that you've been having issues setting up the Insignia Bluetooth Lighted Speakers. Could you please contact us? Our agents will be able to help you so you can enjoy the speakers as soon as possible.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bass, Sound quality
Fantastic quality at an amazing price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely fantastic speakers, especially for this price point. I bought my first set in 2020 and I just ordered another set for a new computer. I use these speakers every single day for both work and entertainment purposes and I have never had a single problem or issue with them. The sound quality is phenomenal and the subwoofer is powerful. I absolutely love the aesthetic of the blue lights. They look amazing on my desk. I can't believe they are only $50! I would highly recommend these to anyone who is in need of a good, reliable set of speakers at a price that won't break the bank.
I would recommend this to a friend Not really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worker for 3weeks if not less. And when i Called the store and they hung up On me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 2.1 Bluetooth Lighted Speaker System. I understand it stopped working and that can be disappointing. However, we would be happy to troubleshoot it and check other options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Insignia Lighted 2.1 3-Piece Speaker System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the lighting in the speakers is supposed to alternate between several colors, the actual alteration of the color has to be done manually via a button on the back of the right speaker. Also, the speakers are not recognized by the green audio plug-in on my Asus computer, so I have to run them through the microphone jack. The sound is very good and all else in working order.
I would recommend this to a friend