Customer Ratings & Reviews
- Model:
- NS-HTSB2123
- |
- SKU:
- 6544290
Customer reviews
Rating 4.4 out of 5 stars with 333 reviews
(333 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the phenomenal sound quality of the 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X. The setup process is also incredibly straightforward, and the bass is decent. However, some customers have reported occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV and Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker bar works great with my 65” Samsung tv that I bought from the same Best Buy, they are both a great price for quality items.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We’re happy to hear that the speaker bar is working well with your 65” Samsung TV and that both products delivered excellent quality at a great price. It’s always rewarding to know our items are enhancing your entertainment setup and meeting your expectations.
Keith | Insignia Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for money
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s very good. Only 2 channels but sounds great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MaximusT, for your review! We’re glad to hear that you find the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer to be a great value for the price. It’s wonderful to know that it sounds great despite having only 2 channels. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6544290.p?skuId=6544290
Rated 5 out of 5 stars
My experience at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were professional and knowledgeable. I will recommend Best Buy to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Best thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing product i have ever bought it is crazy
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good would for sure highly recommend to others
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the kind words. We’re glad to hear the product is working well for you and that you’d confidently recommend it to others. It’s always great to know our products are delivering the quality and performance our customers expect. We truly appreciate your support. – Keith | Insignia Support
Rated 5 out of 5 stars
excellent item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item is much better than I expected. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Sound that is worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and performance for great price, all around value.
I would recommend this to a friendRated 5 out of 5 stars
Love the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the 70” Insignia TV. I love how they work together. Make sure you change the settings on the TV to PCM so it’ll pair with it all the time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer! We're thrilled to hear that you love how it works together with your 70” Insignia TV. Great tip about changing the settings to PCM for consistent pairing! If you have any other comments or need assistance, feel free to reach out. Enjoy your enhanced sound experience! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as intended. Works as advertised. Bit difficult to set up
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're glad to hear the product is functioning as intended and meeting your expectations overall. We understand that setup can sometimes be a bit tricky, and we appreciate your patience in getting everything up and running. Your input helps us continue to improve and support our customers better.
Keith | Insignia Support
- Pros mentioned:Bass
Rated 3 out of 5 stars
Lacking sound presets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not good. The few preset sound modes are not good but the bass is decent
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that you are not satisfied with the sound quality and preset sound modes. Your satisfaction is important to us, and we appreciate your insights on the bass performance. We are committed to providing high-quality products and will take your feedback into consideration for future improvements. Keith | Insignia Support
Rated 5 out of 5 stars
2 Sync
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still doing its part with no problem at all, worth purchasing it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Ricochet! It’s fantastic to hear that your Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer is continuing to deliver a smooth and reliable performance. We’re glad it’s been a worthwhile addition to your setup—your feedback is truly appreciated! Jeth|Insignia Support.
Rated 5 out of 5 stars
Road sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price this is for our motorhome when we travel around the US we enjoy it totally
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, JimN! We're thrilled the soundbar is making your motorhome adventures even better—enjoy the great sound on the road!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Good job. Thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time.. staff connected My voice bar Staff wore. Shoe coverings. I would have them back in split second. Thanks see
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are pleased to hear that the staff arrived on time, connected your voice bar, and took care to wear shoe coverings. Your positive feedback is greatly appreciated, and we are glad to know that you would welcome them back without hesitation. We look forward to continuing to provide you with excellent service.
Keith | Insignia Support
Rated 5 out of 5 stars
Great moderate priced soundbar for apartments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great moderately priced soundbar for an apartment.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JWDC,
Thanks for the great feedback! We're glad to hear the soundbar is a perfect fit for apartment living affordable, space-conscious, and delivering solid sound. Enjoy the enhanced audio experience! Patricia | Insignia support
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has the greatest quality you desire. Recommended to my friend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BryanL, for your feedback! We're glad to hear that the 2.1-Channel Soundbar with Wireless Subwoofer and DTS:Virtual X has met your expectations for quality. Your recommendation means a lot, and we appreciate your support. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very and in very good condition works as described great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RobertoT, for the great feedback. We're happy to hear the soundbar arrived in excellent condition and is delivering the performance you expected. Enjoy the enhanced audio experience! Tine | Insignia Support
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as expected. Took awhile to connect it to my tv but it’s good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest feedback, MarquiesC! Glad it’s delivering the sound you expected—hopefully the setup was worth the payoff!
— Shiela | Insignia Support
Rated 3 out of 5 stars
Good sound, not great compatibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is it bad, but it won’t connect to certain sound configurations with streaming services so it just doesn’t fit the bill.
No, I would not recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good ,good price,used my reward points and made it a great price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the product works well and that you found it to be a good price. It's great that you were able to use your reward points to make it an even better deal. Your satisfaction is important to us, and we are committed to providing quality products that meet your needs.
Keith | Insignia Support
Rated 1 out of 5 stars
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is, by far, the worst sound bar I have ever owned. The light on it is so bright and distracting, and it’s an enigma trying to get it hooked up to the TV. Took the geek squad two visits to my home in order to get it right. Will never buy insignia brand again. Lesson learned - just spend the extra money on a more reputable brand like Samsung or Sonos.
No, I would not recommend this to a friend















