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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 35 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are impressed with the spaciousness and size of the 20.1 Cu. Ft. French Door Counter-Depth Fingerprint-Resistant Refrigerator, frequently citing its ample storage capacity and ability to fit well in various kitchen spaces. However, a common complaint revolves around the fixed shelving, with many wishing for adjustable shelves to better customize the interior. Issues with the ice maker's functionality were also reported by some customers. The refrigerator's price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Cons mentioned:
    Shelf adjustability

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small soace and needed a smaller sized fridge and this one is great! It was a great price and has all the features I want - double door fridge with bottom freezer, ice and water dispenser in door (crushed amd cubed options), counter depth, fingerprint proof stainless. It’s sleek and quiet and modern. Just know that the shelves are not adjustable- that doesn’t matter to me as the shelves are fine where they are. The delivery was flawless - dropped off and set up new fridge and hauled away old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleeeek!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek!! LOVE the unique color of the fridge itself, against its stainless steel front. Check out pic attached.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Insignia Refrig

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like is the size and design. Had a part break and they don’t stock the part anymore. Don’t recommend Insignia bran.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    need more room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really match the stainless steel we have and can't move the racks in the fridge to make items fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Nice finish, easy to clean. Much more room than I thought for 20 cubic feet. Delivery was good - no issues, on time.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for about a year now, so far so good. I wish it had the option to adjust the shelfs, but still happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Clean looking counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clean and modern look. Easy to use the doors with no handles and that saves a lot of room in front of the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking product. Only drawback is the door shelves don't adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge perfect size for area i had thanks insignia great ice maker and water system nice set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    incredible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious and doesn't take up much space in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Shelf adjustability

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point $1000. Adjustable shelves would have been better, however; for the price excellent bargain. So far it works amazing and is a beautiful piece in our newly remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Shelf adjustability

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. The only downside to this particular model is that the shelves are not adjustable, but other than that, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this installed yesterday. This was the right size for this kitchen. Has all the stuff you would want in a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious and has plenty of amenities added into it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Wish it would have worked out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the refrigerator itself met our specifications and needs, it stopped producing ice and water within a month. When we sought to have the necessary part replaced, we were told these refrigerators are no longer being produced, and Best Buy/suppliers did not have the necessary part in stock.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loving my new fridge, it’s has lot of space in side too and bottom, but for some reason I press the ice and now the water has stop working that’s the reason for the 3 stars

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Shelf adjustability

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker broken within 2 years, shelves don't move, cannot stand anything up. Sucks big time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful! Like it very much, my kitchen looks great and has so much space inside!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great firdge for the price, the deliver was on time and the team was great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and price! Bought for rental property for Notre Dame Students

    I would recommend this to a friend
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