Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers love the spaciousness, price, and design of the 20.5 Cu. Ft. Top-Freezer Refrigerator. They appreciate its good quality, stainless steel finish, and cooling capacity. However, some customers have mentioned that it can be noisy at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Came quickly and works great. One of the shelves were cracked but customer service sent one out just as quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent for the cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good fridge/freezer for the cost. I was searching for a bargain to replace a fridge and was impressed at how much higher quality this one ending up looking and feeling
I would recommend this to a friend price is good and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for my rental tenant loves it and more than enough space.
I would recommend this to a friendToo refrigerator are not too refrigerator ?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great looking refrigerator however at of time delivery i was making sure no cats got out from inside the house so i didn't see the condition when they were unboxing was told they did a good job removing box from the refrigerator and when they got it in the house and left i noticed that it was a bit damage to a point thing was i needed this refrigerator really bad i should get some what of a refund because it had to happen at a wear house.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dan73! Thank you for your feedback and for choosing our refrigerator. We're sorry to hear about the damage you noticed after delivery. If your refrigerator was purchased within the last 15 days, we highly recommend contacting Best Buy directly at 888-433-5778 for assistance. They will be able to help you with any concerns regarding the condition of your appliance and discuss potential solutions, including a possible refund. We appreciate your understanding and hope this issue is resolved quickly for you. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
Fridge Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement garage fridge, on sale, hauled away old fridge, made appointment window, all good. Fridge itself is designed well, light in freezer is upgrade over old version.
I would recommend this to a friend- Pros mentioned:Overall performance
93 old lady says its, top notch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful! My 93 year old mother is really enjoying it, clean look, large capacity nice to enjoy something so nice in her later years in life.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent product and delivery services!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect. The delivery crew were prompt and professional. They carefully unloaded the refrigerator and carried it into my kitchen. I highly recommend Best buy products and services.
I would recommend this to a friend Not a good reliable brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.parts are impossible to find, every time there was a little problem,we had to exchange for a brand new fridge because they didn't have parts for it. It caused us major disruptions with our rental property and extra expenses.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
My new insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as stated, peefect condition at delivery, fits the spot, dimensions were accurate, great interoir lighting, works great, what a bargain!!!
I would recommend this to a friend - Pros mentioned:Capacity
Fridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly a really good fridge. The space is really food for the amount of food. I do wish it got colder but I mean it’s due to the side of it and specs but what you pay for I love it.
I would recommend this to a friend - Pros mentioned:Overall performance
My new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator it works great. Delivery service was a little too long.. it took three days to deliver the refrigerator… but overall I’m satisfied with the service
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It has more room than previous refrigerator.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted that you *ove our product. The additional room compared to your previous refrigerator is a great feature. If you have any other comments or need further assistance, feel free to reach out. Your satisfaction is our priority! - Carl | Insignia Products
- Pros mentioned:Size
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You move to a new house on this fridge fits measurements perfectly has a decent storage size and super functional highly recommended
I would recommend this to a friend New refrigator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it looks. The space in it . The freezer has plenty of room and the frig part is really spacious. I like the space it has.
I would recommend this to a friend- Pros mentioned:Design
Solid Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed the unit, so can't opine to quality, but very easy installation and leveling. Flipping the door hinge was also simple.
I would recommend this to a friend - Pros mentioned:Overall performance
Workhorse fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We bought 2 and they are chugging along nicely. Good value and looks fine.
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Ben buying this model to put in a 50 unit apartment complex and it looks and fits great and the space we have.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I love the Best Buy brand quality, appearance
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NancyM! Thank you for your wonderful feedback! We're thrilled to hear that you love the quality and appearance of your Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. It's great to know that our Best Buy brand meets your expectations. If you have any other comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
- Pros mentioned:Design
Better than I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my basement, I thought it would just be generic with no style or looks but it surprisede. Also the delivery service was so good in installing this.
I would recommend this to a friend - Pros mentioned:Size
Basement fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It's an insignia, but I like it for its size, the price, and the size of the top freezer fits my needs.
I would recommend this to a friend
