Customer Ratings & Reviews
- Model:
- NS-MWC20W1W
- SKU:
- 6449025
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the 20 W USB-C Wall Charger as a great value, praising its price, compact size, and USB-C compatibility. Many appreciate its ease of use and performance, finding it works well with various devices. While some users noted that the charger can get warm during use, the majority of feedback is positive.
This summary was generated by AI based on customer reviews.
Doesn't work consistently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these from Best Buy. They don't consistently charge my iPad Pro 12.9-inch 3d Generation. I have to plug my iPad in repeatedly until it charges. My iPad charges with other wall chargers so I know it is not the cord or the iPad connection. Very frustrating.
No, I would not recommend this to a friendA bust
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for 14 pro max but my old 10watt plug works better than this 20 watt version. Don’t know if this one was a dud but from now on I’m only gonna buy Anker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stubbles182,
We appreciate your feedback about this product. It is our main priority to hear your feedback so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Former Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not "fast" charging like box said. Best Buy's 15-day return policy has made me realize it's not worth shppping there anymore. My fault too; out-of-town, family emergency.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FormerCustomer,
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
worthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after a few days paid $50 and it does not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MonicaJ,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 20 W USB-C Wall Charger - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this product since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Waste of money!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work when it wants to. The compatibility with apple products are a hit or miss.
No, I would not recommend this to a friendAlready broken
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months in, already doesn't work anymore. Not recommended!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HAOL,
Thank you for taking the time out of your busy schedule to leave a review of our
Insignia™ - 20 W USB-C Wall Charger. I am sorry to read that the product is no longer working. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Employee sold wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee woman sold me the wrong charger for my iPhone. Will be bringing it back for reimbursement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB-C wall charger. I am sorry to read that you are returning the cable. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bricked my iphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money on a name brand , i never give out 1 star reviews
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello 4msgtg,
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plug did not work when we got it home. Had to return and get a different plug.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 20 W USB-C Wall Charger - White. We understand that it was an upsetting experience to get a defective unit. Though it was a wonderful thing to know that you were able to get a replacement from it.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Lost receipt so I couldn’t return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20 W USB-C Wall Charger! We know how frustrating is that your charger stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get warranty assistance with your charger.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay we bought this to use for charge our phone
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TatianaL,
Thank you for taking the time to review our Insignia™ - 20 W USB-C Wall Charger - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Wall Charger was not necessary in my case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot review this item as it was not needed with my Fitbit Versa 2, contrary to what the salesperson told me.
No, I would not recommend this to a friendBad product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work; I am returning it. A big let down to not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Drdjsmothers70,
Thank you for writing a review about our 20 W USB-C Wall Charger. We know how annoying is when the item is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Slow Charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest charging charger, that I have ever purchased.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 20 W USB-C Wall Charger. I understand it charged too slowly and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Compatibility, Size
Good Tool to have !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small 20 watts charger is perfect for traveling and helps me with my tablet, phone and my wife's iPhone with her cable of course !!!
I would recommend this to a friend - Pros mentioned:Compatibility, Size
20w USB-C wall charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges as expected! Small and compact. It can be used with other items.
I would recommend this to a friend - Pros mentioned:Charging speed, Compatibility
Fast charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plug charges real fast 20watts works with all cell phones and tablets
I would recommend this to a friend - Pros mentioned:Charging speed, Price
Just as good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges quickly for about half the cost of Apple charger.
I would recommend this to a friend - Pros mentioned:Charging speed, Size
Fast Compact Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great compact charger! Super fast charging!!
I would recommend this to a friend Kelly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works real good and easy to use this block is a good value Best Buy is the best place to purchase electronics
No, I would not recommend this to a friend