Customer Ratings & Reviews
- Model:
- NS-MB20CK21
- SKU:
- 6410812
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 20,000 mAh Portable Charger's impressive battery life and its ability to charge multiple devices. Many appreciate its value for the price and the convenience of its portability, although some find it bulky and heavy. Positive feedback also highlights its performance and compatibility with various devices, including iPhones. However, the charger's size and weight are recurring criticisms.
This summary was generated by AI based on customer reviews.
Disappointing Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived opened mind you I did not order an open box product. Scratches all over the charger. It honestly looks like it was used for some time before I got it. The charging cord for the charger is also missing. Charges fine I guess but not worth the hassle. Overall very disappointed in this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi guadalupe,
Thanks for taking the time and effort to leave a review with our Insignia™ - 20,000 mAh Portable Charger for Most USB Devices - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally 2 days after the ‘returnable’ period ended, it will no longer turn on. Lights come on and show when I plug it into the wall, but it will not power on or charge my devices. Don’t waste your money.
No, I would not recommend this to a friendHjk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for iPhone pro max too long to charge and only 1 charge and then die
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed after 3 months of use, was working fine then all of a sudden it stopped
No, I would not recommend this to a friendThe other brands seem to offer a much better deal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other brands seem to offer a much better deal with cord included
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new and would not fully charge to the last bar.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our portable charger. I apologize for the
inconvenience that you have experienced, I understand that this situation
can be frustrating for you. In this case I think that it would be convenient
if you contact our customer service agents, if the problem persists I know
they will be more than glad to help you out.
In case that you have questions for our team please follow the link below and contact us, we are here for you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Doesn’t last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say. I have tried the Insignia brand twice. Both failed to recharge after having for 6 months or less. I get more life out of chargers from Groupon or the bargain bins.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Donkey,
Thanks for taking the time and effort to leave a review with our Insignia™ - 20,000 mAh Portable Charger for Most USB Devices - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Never buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this at all. Short battery life and would not charge at all after less than a year of use. 1 star rating is not enough to express my disappointment with this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ErwinD,
We apologize for disappointing you when using this product. It is always our priority to hear your feedback so we will know what and how to improve the quality of this product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Will not charge anymore.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack worked great for several months, now it will not charge. I purchased a paperweight. I have lower capacity battery packs that are at least 7 years old that still work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20,000 mAh Portable Charger for Most USB Devices! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Swelling the belly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year, exactly passed warranty. It’s swelling the belly.
No, I would not recommend this to a friendDoesn't last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a handful of times and 2 years later it doesn't work.
No, I would not recommend this to a friendApple iphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work with apple iphone. I should have known as it says for "most" USB devices.
No, I would not recommend this to a friendDONT BUY IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly not recommend to waste your money on this battery bank, 2 months after I purchased , it won’t be charged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Judy,
I'm deeply sorry to read about your sour experience with the Insignia Portable Charger. Could you please contact us so we can offer you the best assistance? Our representatives will be ready to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
What you say may not be what you get
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a new product, but received a used one and got a refund.
No, I would not recommend this to a friendGreat until its not
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted literally 14 months then quit working, and of course the warranty is only 1 year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 20,000 mAh Portable Charger for Most USB Devices! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
portable charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item. It was heavy and not compatible with my gadgets.
No, I would not recommend this to a friendDid not work at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it today because it would not charge anything. Maybe I got a bad unit?
No, I would not recommend this to a friendIt’s sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back it messed up with in 2 weeks or less!! Wouldn’t recommend this product
No, I would not recommend this to a friendpoor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor battery life. The portable charger doesn't hold charge. It dies quickly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Victor!
Thank you for sharing your experience with our 20,000 mAh Portable Charger! We understand that it is frustrating that your device is not holding charge. We would love to assist you further! Please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stolen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really give it a review because I didn't get a chance to use it.
No, I would not recommend this to a friend