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Customer reviews

Rating 4.9 out of 5 stars with 312 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers appreciate the 20W USB-C Compact Wall Charger Kit for its fast charging speed and overall good performance. Many users find it to be a worthwhile purchase, highlighting its portability and compact size. While the charger is generally well-received, a few users have reported concerns about the device getting hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 312 reviews
  • Rated 5 out of 5 stars

    Compact and sturdy cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well next to other plug ins. Love the extra tough braided cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with IPhone 15. Cord is perfect length for nightstand plug-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient wall charger for smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to charge an iPhone, and not as expensive as others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, fast compact charger. Happy with purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that you’re happy with the Insignia™ 20W USB-C Compact Wall Charger Kit. It’s great to know that you find it to be of good quality and fast. Your satisfaction is important to us! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied on with my purchase. I will shop again at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. Great customer service and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20W USB plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the correct size plug needed to charge an I-Pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reveiw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales rep was great found what we needed and the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for Sony headphones-lost original cable charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the longer cord, highly recommend, you will 2

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. It charges fast. My experience in store buying it wasnt so great though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large charging block

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid construction. The charging block is quite large given it only has one outlet. Giving it 4 stars

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your 4-star review! We’re glad to hear that you appreciate the solid construction of the Insignia™ - 20W USB-C Compact Wall Charger Kit. We understand your point about the size of the charging block, and we value your feedback. Your insights help us improve our products. Thanks again for sharing your thoughts!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Generic charger.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger doesn’t charge my Apple tablet like the Apple chargers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, CaroledG. We appreciate your feedback and understand the importance of reliable charging for your Apple tablet. The Insignia 20W USB-C Compact Wall Charger Kit is designed to provide efficient power for a variety of USB-C devices, though charging performance may vary compared to Apple’s proprietary chargers. Your insight is valuable, and we will continue striving to offer quality solutions. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful and compact Fast Charger Kit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Insignia Dual Port 35W charger that my wife now uses. I liked the compact nature of the charger and I also had a really good experience with an Insignia 10' USB-C cable. So when this Insignia 20W Fast Charger Kit came up, I knew I wouldn't be disappointed. The Wall charger is pretty compact, it's about 32mm x 32mm x 34mm or about 1.33 inches all around. It has fold out prongs and one USB-C port on the back. It can output 5V at 3A or 9V at 2.22A. The cable is 6ft long and 60W certified. It has a fine braid and feels durable. I really like that it comes with a long silicone strap to wrap around the wound cord. It's a similar cord wrap to the one that came with my 10 ft USB-C cable and I find it very handy. The only problem seems to be that the cord is not rated for data transfer. There isn't anything on the box that indicates that the cord is rated for data transfer and when I tried to connect my phone to my computer, it recognizes the phone but doesn't allow data transfer saying that it is disconnected. As a fast charging kit, it works quite well. I plugged in my phone and it registers as charging rapidly. Overall, I am very happy with this Fast Charger Kit. Hopefully I can keep it and maybe my kids won't run off with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile Phone Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold the improper product for m needs by a salesperson who was improperly trained

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, user395865. We understand how important it is to find the right product to meet your needs, and we appreciate you taking the time to describe your experience. Your insights are valuable, and we are always working to improve our service and support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst don't buy!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Returned it twice! Have to find another store!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Insignia Customer! We’re sorry to hear about the repeated issues with the wall charger and the inconvenience it caused. We understand how frustrating that must have been and appreciate you taking the time to share your experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice cord

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia USB-C wall charger is a fast charger kit for the iPhone 15 series and it works with all of the 15 phones plus All of the iPads that use a USB C charging connection. It actually comes with written instructions in two languages. It is advertised as having a Ultra compact charger but it still sticks out almost 1 1/2 inches. The cord is a nice braided 6 ft long, 60 W Certified cable. It has a total wattage of 20 W. It is a single USB-C and it would be more functional if there was also the lightning connection since for travel, we are now forced to carry multiple cords. My living room has been overtaken by all the different charging cords for iPads, Apple Watch, Kindle, massagers etc. The world needs better standardization. This company does make a cord with 2 C connections. This is a nice cord to have for the C charging and it does a fairly fast charge. The long cord is nice for when you don’t have an outlet right next to you.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Heat
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Insignia Chargers - Same Performance for a Better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Insignia charger and they never dissappoint. They have the same, if not better performance than any other chargers. With their performance and the price, they can't be beat. This charger and charging cord is less than most quality charging bricks alone. I have an iPhone 15 Pro and it chargers it as fast as any other charger, including the Apple ones. The cord is thick well made. You can feel the quality. I always test my chargers for speed and heat. I've bought a few that were good but they would get ver hot. After an hour of charging it was not hot or even warm to the touch. I checked every 10 minutes to see what the phone had charged to. It was at 18% when I started. In 10 minutes it went to 39%. 10 minutes later it was at 57%. 10 minutes (30 minutes total) later it was at 71%. So it charged 53% in 30 minutes. At 40 minutes it was at 80%. At 50 minutes it was at 87% and at an hour it was at 93%. The drop off in charging progress is consistent with other chargers that I have. The charge attained is lower as time goes on. For the price, you cannot beat this charger. I would highly recommend it to anyone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, thank you so much for taking the time to provide such detailed feedback on your experience with the Insignia charger. It's great to hear that you have had such positive experiences with our product and that it has exceeded your expectations in terms of performance, quality, and price. It's fantastic to hear that it charges your iPhone 15 Pro quickly and efficiently without overheating, and that you've found it to be a reliable and high-quality charging solution. Your thorough testing and comparison with other chargers are greatly appreciated, and it's wonderful to hear that you would highly recommend our charger to others. We are grateful for your support and look forward to continuing to provide you with top-notch charging solutions in the future. Thank you again for your feedback! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An essential piece of equipment done well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be a great usb-c wall charger. USB-C really has become the charging standard over the last couple years: but even as all of our devices seems to use, less and less of them have a reliable charger included. Most have a usb-a to usb-c cable with low thru-put. This is a great option for anyone looking to charge all of your essentials: the 20W power rating means that phones and other devices charge rapidly (and I confirmed that my android devices all used "rapid charging" when plugged in). Because this is a wall plug that accepts usb-c cables it can be used for a number of devices: my pixel watch also charged rapidly when using this, as did my jabra work headset and pixel buds. This works with newer Apple phones as well or older ones if you have a usb-c to magic cable. Besides reliable charging from a brand that I trust (insignia is Best Buy's in house brand and they would want to protect the Best Buy reputation). I also like the smaller size of power adapter: most 20w range charges are bigger, and the folding prongs means that this travels well; to work or on weekend trips.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Does the job--fantastic cord!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice charger, that works well but is not *the* fastest charger out there. It is competitive with my OEM plug chargers for my devices, but probably not significantly faster than other 20 W chargers. It is significantly faster than plugging a USC C cord into one of USB outlets that we have installed in our home, and definitely faster than charger in my car or off another device. Charging my 5000 ma battery in my cell phone from 17-100% takes a bit over two hours for a full charge. 60% charge took about 1:30. When I plugged my tablet in to charge through the Insignia, the tablet estimated about 2:30 until full charge; it estimated over three hours when I plugged it into a conventional charger. Now, it did also take longer than estimated to fully charge the tablet, but it still was as fast or faster than any other method I have available to me, and I am willing to bet that the three+ hour charge was also optimistic. Performance is good and reliable. The cord, I will say, is fantastic. This is actually what is special about this charger in some ways—it is a fast charger and the cord is longer than any other I have. It’s also a really nice build quality braided cord and I think it will hold up to abuse. It also has a little cord keeper included, which helps keeps things tidy. The foldable prongs are nice, and the overall cube is quite small and does not take up too much room on the outlet. This is also a big plus. When I plug in devices, they often register “turbo charging” with this plug. I will say it’s a good, fast charge—and if you are just looking to quickly get a minor jolt, this will really help when you just need to top up a bit and only have a short window to do so. But, a 30 W charger would, I think, be a bigger upgrade from an OEM wall unit. If your device did not come with a wall plug, this will be a very good basic purchase, and I doubt you’ll regret it. But, if you want even faster performance, the 30W might be better. That said, I have not tested that unit. This is a perfectly good, compact, fast charger with an excellent cord.

    I would recommend this to a friend