Customer Ratings & Reviews
- Model:
- NS-MW320C1W24B
- |
- SKU:
- 6573600
Customer reviews
Rating 4.9 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the 20W USB-C Compact Wall Charger Kit for its fast charging speed and overall good performance. Many users also find it to be compact and portable, with a nice design. However, some customers have reported that the charger can get hot during use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I explained in detail to the sales person what I needed and he assured me this was the one, but it is not. The sales people are just trying to get you out of the store and they don’t care what you buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Mr.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pleased but the employee who was helping me let me know I might have to get a higher voltage and he did not have one at this time. I have tried it and it’s usable but I’ll keep looking for a higher voltage like he suggested. Thank You
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate your understanding and patience. If you have any further questions or need assistance, feel free to reach out. Have a great day! - Carl | Insignia Products
Rated 3 out of 5 stars
Generic charger.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger doesn’t charge my Apple tablet like the Apple chargers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, CaroledG. We appreciate your feedback and understand the importance of reliable charging for your Apple tablet. The Insignia 20W USB-C Compact Wall Charger Kit is designed to provide efficient power for a variety of USB-C devices, though charging performance may vary compared to Apple’s proprietary chargers. Your insight is valuable, and we will continue striving to offer quality solutions. Tine | Insignia Support
- Pros mentioned:Charging speed, Size
Rated 5 out of 5 stars
Powerful and compact Fast Charger Kit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Insignia Dual Port 35W charger that my wife now uses. I liked the compact nature of the charger and I also had a really good experience with an Insignia 10' USB-C cable. So when this Insignia 20W Fast Charger Kit came up, I knew I wouldn't be disappointed. The Wall charger is pretty compact, it's about 32mm x 32mm x 34mm or about 1.33 inches all around. It has fold out prongs and one USB-C port on the back. It can output 5V at 3A or 9V at 2.22A. The cable is 6ft long and 60W certified. It has a fine braid and feels durable. I really like that it comes with a long silicone strap to wrap around the wound cord. It's a similar cord wrap to the one that came with my 10 ft USB-C cable and I find it very handy. The only problem seems to be that the cord is not rated for data transfer. There isn't anything on the box that indicates that the cord is rated for data transfer and when I tried to connect my phone to my computer, it recognizes the phone but doesn't allow data transfer saying that it is disconnected. As a fast charging kit, it works quite well. I plugged in my phone and it registers as charging rapidly. Overall, I am very happy with this Fast Charger Kit. Hopefully I can keep it and maybe my kids won't run off with it.
I would recommend this to a friend Rated 1 out of 5 stars
Mobile Phone Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold the improper product for m needs by a salesperson who was improperly trained
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, user395865. We understand how important it is to find the right product to meet your needs, and we appreciate you taking the time to describe your experience. Your insights are valuable, and we are always working to improve our service and support. Tine | Insignia Support
Rated 1 out of 5 stars
Worst don't buy!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Returned it twice! Have to find another store!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Insignia Customer! We’re sorry to hear about the repeated issues with the wall charger and the inconvenience it caused. We understand how frustrating that must have been and appreciate you taking the time to share your experience. Tine | Insignia Support
- Pros mentioned:Charging speedCons mentioned:Heat
Rated 5 out of 5 stars
Insignia Chargers - Same Performance for a Better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Insignia charger and they never dissappoint. They have the same, if not better performance than any other chargers. With their performance and the price, they can't be beat. This charger and charging cord is less than most quality charging bricks alone. I have an iPhone 15 Pro and it chargers it as fast as any other charger, including the Apple ones. The cord is thick well made. You can feel the quality. I always test my chargers for speed and heat. I've bought a few that were good but they would get ver hot. After an hour of charging it was not hot or even warm to the touch. I checked every 10 minutes to see what the phone had charged to. It was at 18% when I started. In 10 minutes it went to 39%. 10 minutes later it was at 57%. 10 minutes (30 minutes total) later it was at 71%. So it charged 53% in 30 minutes. At 40 minutes it was at 80%. At 50 minutes it was at 87% and at an hour it was at 93%. The drop off in charging progress is consistent with other chargers that I have. The charge attained is lower as time goes on. For the price, you cannot beat this charger. I would highly recommend it to anyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thank you so much for taking the time to provide such detailed feedback on your experience with the Insignia charger. It's great to hear that you have had such positive experiences with our product and that it has exceeded your expectations in terms of performance, quality, and price. It's fantastic to hear that it charges your iPhone 15 Pro quickly and efficiently without overheating, and that you've found it to be a reliable and high-quality charging solution. Your thorough testing and comparison with other chargers are greatly appreciated, and it's wonderful to hear that you would highly recommend our charger to others. We are grateful for your support and look forward to continuing to provide you with top-notch charging solutions in the future. Thank you again for your feedback! -Carlo, Insignia Products
- Pros mentioned:Charging speed, Portability
Rated 5 out of 5 stars
An essential piece of equipment done well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to be a great usb-c wall charger. USB-C really has become the charging standard over the last couple years: but even as all of our devices seems to use, less and less of them have a reliable charger included. Most have a usb-a to usb-c cable with low thru-put. This is a great option for anyone looking to charge all of your essentials: the 20W power rating means that phones and other devices charge rapidly (and I confirmed that my android devices all used "rapid charging" when plugged in). Because this is a wall plug that accepts usb-c cables it can be used for a number of devices: my pixel watch also charged rapidly when using this, as did my jabra work headset and pixel buds. This works with newer Apple phones as well or older ones if you have a usb-c to magic cable. Besides reliable charging from a brand that I trust (insignia is Best Buy's in house brand and they would want to protect the Best Buy reputation). I also like the smaller size of power adapter: most 20w range charges are bigger, and the folding prongs means that this travels well; to work or on weekend trips.
I would recommend this to a friend - Pros mentioned:Charging speed, Size
Rated 4 out of 5 stars
Does the job--fantastic cord!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice charger, that works well but is not *the* fastest charger out there. It is competitive with my OEM plug chargers for my devices, but probably not significantly faster than other 20 W chargers. It is significantly faster than plugging a USC C cord into one of USB outlets that we have installed in our home, and definitely faster than charger in my car or off another device. Charging my 5000 ma battery in my cell phone from 17-100% takes a bit over two hours for a full charge. 60% charge took about 1:30. When I plugged my tablet in to charge through the Insignia, the tablet estimated about 2:30 until full charge; it estimated over three hours when I plugged it into a conventional charger. Now, it did also take longer than estimated to fully charge the tablet, but it still was as fast or faster than any other method I have available to me, and I am willing to bet that the three+ hour charge was also optimistic. Performance is good and reliable. The cord, I will say, is fantastic. This is actually what is special about this charger in some ways—it is a fast charger and the cord is longer than any other I have. It’s also a really nice build quality braided cord and I think it will hold up to abuse. It also has a little cord keeper included, which helps keeps things tidy. The foldable prongs are nice, and the overall cube is quite small and does not take up too much room on the outlet. This is also a big plus. When I plug in devices, they often register “turbo charging” with this plug. I will say it’s a good, fast charge—and if you are just looking to quickly get a minor jolt, this will really help when you just need to top up a bit and only have a short window to do so. But, a 30 W charger would, I think, be a bigger upgrade from an OEM wall unit. If your device did not come with a wall plug, this will be a very good basic purchase, and I doubt you’ll regret it. But, if you want even faster performance, the 30W might be better. That said, I have not tested that unit. This is a perfectly good, compact, fast charger with an excellent cord.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
iPhone helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient, well designed AND very durable material for expected use.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 4 out of 5 stars
Nice cord
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia USB-C wall charger is a fast charger kit for the iPhone 15 series and it works with all of the 15 phones plus All of the iPads that use a USB C charging connection. It actually comes with written instructions in two languages. It is advertised as having a Ultra compact charger but it still sticks out almost 1 1/2 inches. The cord is a nice braided 6 ft long, 60 W Certified cable. It has a total wattage of 20 W. It is a single USB-C and it would be more functional if there was also the lightning connection since for travel, we are now forced to carry multiple cords. My living room has been overtaken by all the different charging cords for iPads, Apple Watch, Kindle, massagers etc. The world needs better standardization. This company does make a cord with 2 C connections. This is a nice cord to have for the C charging and it does a fairly fast charge. The long cord is nice for when you don’t have an outlet right next to you.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Must-Have Charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're like me, you're always running your phone, iPad, and other devices down to very low batter percentages often. When I get home, my iPhone in particular is often low and I have little time to charge before I'm out the door again for another errand or event. That's when fast-charges come in handy. They charge your phone up quickly! The Insignia 20-watt USB-C wall charger is a great value in a small package. With a power brick that is very tiny and an included six-foot, braided USB-C cable, it's just what I need to place on the counter near my entryway to juice-up as soon as I get home. Like I mentioned, the charging brick itself is very tiny. The power prongs fold in, which makes it super convenient to pack when traveling. This particular one only has one USB-C port, but I believe Insignia also sells other, higher-level chargers with more ports. The selling point is the 20-watt power delivery fast-charging capabilities. This one can charge my iPhone 15 Pro by about 60% in probably 25 minutes. The included six-foot white braided cable is very nice, sturdy, and seems like it will hold up well to the test of time. I generally like braided cables because they not only look nicer, but they seem to last longer. Overall, I highly recommend this charger if you need something that is compact and includes a long, braided USB-C cable. You won't be disappointed.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Charged my Samsung faster
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ - 20W USB-C Compact Wall Charger Kit for Smartphones, Tablets & More – White is a nice addition to my collection of chargers, because now I can replace all of these charging banks and cables that clutter my drawers, now that I have the Insignia™ - 20W USB-C Compact Wall Charger Kit for Smartphones, Tablets & More – White. The cord is not your typical rubber insulated cord that usually becomes worn, after dozens of times charging my device. It is a very sturdy cord that is not constructed with rubber, but instead a strong material intertwined with flexibility. The length of the cord also is a great benefit, because it allows for a device to be charged at a distance from an electrical outlet. The power bank has its AC male plugs foldable to keep it safe from the damage of bending or breaking. The speed of the power bank to charge my devices in comparison to using other power banks is definitely noticeable. I could see the numerical strength of my devices rise higher more quickly than usual. And the red charging light goes off and the green fully charged light comes on sooner with the use of the Insignia™ - 20W USB-C Compact Wall Charger Kit for Smartphones, Tablets & More – White.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect addition for phone charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect addition if you are looking for a new fast charger. It's marketed at the newest iphone 15 series but really any phone out there that is using a USB-C port can make great use of this product. The cord is actually really well made for durability and the fabric wrapped around the cord you can tell will make sure it does not break and wear down over time. The other great thing about the cord it self is how long of one they have provided. It's an astounding 6ft long which is very atypical of a phone charging cord. You may not need one that long but if you do this extra length has you covered. The block is pretty standard but it's rated for up to 20w charging rate so don't reuse a different wall block with it. The cable itself is rated for up to 60w so you could reuse it with another higher rated brick somewhere down the line if need be. Packaging is frustration free and was easy to open and get to all that was contained within. This charges my iphone as quick as any apple charge and for a lot less money, highly recommend if you need a new usb-c phone charger.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed review of the Insignia™ - 20W USB-C Compact Wall Charger Kit! Your insights highlight the product's versatility and durability, making it clear that it is a valuable accessory for a wide range of devices, not just the iPhone 15 series.
It's great to hear that the cord's length and fabric wrapping enhance its usability and lifespan. The 6ft length certainly offers added convenience in various charging situations. Additionally, your point about using the cable with a higher-rated wall charger in the future is helpful for potential buyers considering their options.
We appreciate your positive feedback on the packaging and charging performance as well. Your recommendation will undoubtedly assist others in making an informed purchasing decision. Thank you again for your thoughtful review! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Good value small and easy to carry with you.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia - 20W USB-C Compact Wall Charger Kit This charger and cable kit are a very good value. The charger is small and easy to carry with you on vacation. It measures 33.5 x 32.5 x 32 mm. The supplied cable is a good heavy-duty USB-C to USB-C 6 feet in length. The cable has a wire wrap attached to it for easy storage. The input can be 100VAC to 240VAC 50/60 Hz. This allows it to be used in other countries as long as you have the appropriate adapter. The output is 5VDC at 3A and 9VDC at 2.2A. It supports slow and fast charging on the tested Galaxy S24 Ultra, Samsung S8 tablet, and iPhone 15 Pro. It is listed for all of the new Apple equipment that uses a USB-C charging port. The adapter has the folding style of plug prongs. A little hard to fold out but nothing that couldn't be done with a little finger nail or edge of a table. If your hands give you trouble just use the edge of a table to get them folded out. The only thing that would make this any better wound be to come with a tote bag, but at this price you can supply your own. I would recommend this good value charger to anyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BradleyFl, thank you so much for taking the time to write such a detailed and positive review of our charger and cable kit! We are thrilled to hear that you are satisfied with the product and find it to be a good value. We appreciate your feedback on the size, cable length, and the various features of the charger. We are glad to hear that it supports slow and fast charging on a variety of devices, as well as the convenient folding plug prongs. We will definitely take your suggestion into consideration regarding including a tote bag with the kit in the future. We are always looking for ways to improve and enhance our products based on customer feedback, so your input is truly valuable to us. Thank you for recommending our charger to others, we truly appreciate your support and hope you continue to enjoy your charging experience with our product. If you have any further feedback or questions, please do not hesitate to reach out. Thank you again for choosing our charger and cable kit! -Carlo, Insignia Products
- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Affordable Fast Charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since Apple in its infinite wisdom has decided to pass its production costs along to its consumers AND change its charging port to finally align with the rest of the modern tech world, the need is greater than ever for an affordable, quality, fast charging solution. The bar has been raised for charging capabilities and speed and power hungry devices are everywhere. Insignia delivers an affordable six foot charging solution that exceeds the quality of any prepackaged stock product. The cable is thick and braided and the grips feel strong at the end of each cord. The brick is textured and easy to grab when moving from outlet to outlet. The 20W charging power rejuvenates even the newest iPhone battery from dead to usable in seconds. The six foot long cord provides convenience and accessibility to lounging and reaching while the device charges. I’m so excited that I can use a single charging solution for more than just one proprietary device. I have way more faith in this product than any of the no-name brands that I have come to expect from Amazon.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Fast charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast charging. Love it. My phone would be at like 10% and within 30 minutes I’m almost at 100%
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
GREAT!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia 20W USB-c compact wall charger has been a great addition to my ever growing collection of chargers. So far I have used it for about a week and it does exactly as it is advertised. I took it with me on Vacation to charge my Pixel 7 phone and it worked perfectly. It was very quick in charging it and I didn't have any notifications about charging slow or too hot. I was also able to plug the USB-c into my everyday car (Jeep Waggoner) to charge while I was driving and it worked perfectly. I love that the prong part of the box can fold in and out for easy packing, and it is small enough to not take up too much real estate on the wall or extension cord. There isn't much more I can say about this plug beside I recommend it if you are looking for a new long cord charge to use in everyday life or when you travel! I like the braided cord, it looks nice and the white color makes it stand out against dark furniture. again, get the Insignia 20W USB-c wall charger if you need a new charger in your life!
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
INSIGNIA CHARGER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY INSINGNIA CHARGER IS WONDERFUL I TRAVEL ALOT AND I CAN JUST PLUG MY BLOCK CHARGER AND IT CHARGES QUITE QUICKLY THE ARTICLES I HAVE. MY OTHER CHARGER WAS NOT CHARGEING QUICKLY SO THANK GOD BEST BUY HAD WHAT I NEEDED
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback. We’re so glad to hear that your Insignia charger is working wonderfully for your travel needs and charging your devices quickly and reliably. It’s great to know it’s been a dependable upgrade from your previous charger, and we’re happy Best Buy had exactly what you needed.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.https://www.bestbuy.com/site/insignia-20w-usb-c-compact-wall-charger-kit-for-smartphones-tablets-more-white is very good item
I would recommend this to a friend













