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Customer Ratings & Reviews

Your price for this item is $11.99
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Customer reviews

Rating 4.8 out of 5 stars with 1539 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the 20W USB-C Fast Charger for its charging speed, overall performance, and reasonable price. The charger's compact size and portability are also appreciated, along with its USB-C connectivity and compatibility with various iPhone models. Some customers mention the design looks great, and very few have noted issues with the charger heating up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,539 reviews
  • Rated 3 out of 5 stars

    Iphone Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't for me. It is very tiny. Nothing was wrong with it, just not for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 20W USB-C Fast Charger. We appreciate your honesty and understand that finding the right charger can be a personal preference.

      Our design aims for portability and efficiency, which is why the charger is compact. However, we recognize that it may not meet everyone's needs. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Watchcharge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should’ve been included with the watch it requirement an additional trip to the store just to use the Apple Watch

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback on the Insignia™ 20W USB-C Fast Charger. We're sorry to hear that it required an extra trip to the store. We understand how inconvenient that can be. Your insight is valuable to us, and we'll take it into consideration to improve future product offerings. If you need any further assistance, we’re here to help.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    USB-c fast charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend it for someone to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very terrible charger, not fast and doesn't charge well. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best with iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid at best. I don't use iPhone style equipment but family asked me for one. It apparently is already starting to act up and not charge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the adapter is already starting to act up and not charge properly. We understand how frustrating it is when a product doesn’t perform as expected, especially when it’s meant for someone else. Your comments are appreciated and will be shared with our team to help improve product reliability and performance.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Wall charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall charger works as advertised. No issues with our

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Block

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should not have to buy new blocks once a new phone comes out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We understand your frustration with having to purchase new blocks for each new phone. It can be inconvenient and costly to keep buying new accessories with every phone upgrade. Your input is important to us, and we appreciate you sharing your thoughts on this matter. We will take your comments into consideration as we strive to improve our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and gets the job done.use it all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chargerblock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money grab by Apple. Cannot believe this was not included inside the box with the phone. Corporate greed? Corporate ethics? Hmmmm…

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    10 times the speed of the original chargers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to write a review about a USB Charger. The things I like about this Insignia charger is that first of all, it's a quick charger. If you don't know what a quick charger is, when USB charging first became available the chargers operated at 5 volts and a maximum of 2 Amps. Phone batteries were small and didn't take much to charge. As phones have become more complicated, their battery requirements have gone up. That 2 Amp charger would take a long time to fully charge your new smartphone or tablet. This charger is designed to keep up with the times. It charges your devices at 20 amps. That's 10 times faster than one of the original USB chargers. If you want to quickly top off your phone charge or fully charge it, this charger will do it a lot faster, while still being compatible with older devices that can only charge at 2 amps. While there are chargers out there that can charge at even faster rates, 20 Amps is a very good charging rate. The size is about the same as one of those cheap chargers at any of the $1 stores. The difference is that this one has prongs that fold into the back of the unit. This makes it nice and compact for travel. It's also 10 times faster, so don't waste your time or money on one of the dollar chargers. Buy the Insignia 20W USB-C Fast charger instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes A REALLY LONG TIME to charge my phone, but that might be the phone's fault. I don't know. At least it was cheap, only $10.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Price, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great fast charging USB - C Adapter

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems as though USB-C has taken over as the new standard for charging our electronics and most products now ship without the adapter. Manufacturer branded charging adapters are often expensive and difficult to find. Furthermore, each adapter has a charging rating which will determine how fast a device will charge. They are not all created equal. This adapter is rated at 20W and will charge a device very quickly. The charger is very compact and fits into a bag nicely as the prongs fold back into the charging block. I have tested this charger with a new Android device and smartwatch, as well as an iPhone 12 Pro Max and my iPad Pro with a Magic keyboard/mouse atached. It has worked flawlessly with any device that I have used it with. The small form factor, combined with the powerul charging capabilities and very reasonable price make this a great main charger if neded, or an additional charger to carry in your bag. It is simple and will provide the power needed to run any device at a fraction of the cost of a manufacturer model.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Durable and quick charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in regards to the Insignia - 20W USB-C Compact Wall Charger for iPhone. I found this to be very durable and I could tell it was good quality by just looking at it and the feel of it. It says for Iphone and it is but can be used for more. We are a large family and have several iPhones and Androids at the house. I feel like we can never have enough chargers for all we need it for. This charger worked great with the iPhone 13, iPhone pro and also Samsung Galaxy. I assume that it can be used with most small electronic items that use a cord where at least one end is usb-c. This charges pretty quickly and the phone recognized that it was quick charging. Do note that this does not come with a cord, it is only the cube so you’ll need to have a cord or purchase one. From past experience, it helps to have a good quality cord too if you aren’t using the original equipment manufacturer’s cord. I love that the prongs fold down so the plug can fit in my pocketbook or even my pocket safely. This is a nice one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Need local store contact info

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and price are great, no way to contact the store by phone is really bad customer service

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Great. We're glad to hear that you're satisfied with the product and price of the Insignia™ 20W USB-C Fast Charger. We apologize for the inconvenience you've experienced with contacting the store by phone. For assistance, you can visit the Best Buy Contact Us page to find various ways to get in touch with customer service. We appreciate your patience and hope to improve your experience in the future.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product to use. Definitely recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charger and it charges at 20 watt hours

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AndrewB,

      Thank you for writing a review about our 20W USB-C Fast Charger for iPhone 15/14/13/12/11/X/8 series, iPhone SE - White. We know how frustrating it is that the charger is not working well. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I'm paying that!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this item. The gentleman that sold me the phone said that my bill will be $36/mo. He assured me that my bill will never be more than that, no set up fees, no processing fees, etc. Now, I gat a $96. bill in the mail. You can have it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works ok, but price is high

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars because of the price. I can get 2 of these from another vendor for less than I paid for one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card is too short. Also, the plug doesn't stay in the tablet very well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 20W USB-C Fast Charger. I'm sorry to hear that the cord is too short and the plug doesn't stay securely in your tablet. We understand how important it is for a charger to be both convenient and reliable.

      Your comments are valuable to us, and we'll take them into consideration for future product improvements. If you haven't already, please reach out to our customer support team. They can assist you with troubleshooting or discuss possible solutions to address these issues.

      If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you. BBY-ExBrand_Insignia