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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1096 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20W USB-C Fast Charger Kit, highlighting its rapid charging capabilities and solid durability. Many appreciate the product's affordable price point and the convenience of its USB-C connectivity. While the charger's compact size is a plus for portability, some users have expressed concerns regarding the cord quality and potential impact on battery life, with a few mentioning heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,096 reviews
  • Rated 1 out of 5 stars

    Defective product - Best Buy was no help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month the lighting charger broke off the end of the wire. The Best Buy staff was not at all helpful - "it's past 14 days so too bad!!"

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Anonomous. Thank you for taking the time to leave a review on Insignia™ - 20W USB-C Fast Charger Kit for iPhone 14/13/12/11/X/8 series, iPhone SE – White - White. I understand that you are upset with the unit that broke off the end of the wire. Please do not hesitate to contact us to further assist you.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars I had this charger for less than a month and it broke off INTO the charging port. Charger was taken care of and was flimsy & cheap.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PaigeH!

      Thank you for taking the time to review our Insignia - 20W USB-C Fast Charger Kit for iPhone 14/13/12/11/X/8 series, iPhone SE - White, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connector detached from cord. Only lasted a month and was 5 days past the return date! Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke after couple months of use . i plug in and it came out apart . it was nice long charger while it last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst quality after few days stopped working couldn’t return due to return time was over

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 20W USB-C Fast Charger Kit for iPhone 14/13/12/11/X/8 series, iPhone SE - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Durability
    Best Buy Employee

    Rated 5 out of 5 stars

    Fast, Reliable, and Affordable Charging Solution

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ 20W USB-C Fast Charger Kit has been a fantastic addition to my tech accessories. Its 20W output ensures that my iPhone charges swiftly, significantly reducing downtime. The included 6-foot Apple MFi-Certified USB-C to Lightning cable provides ample length, allowing flexibility in charging locations without being tethered too close to an outlet. The charger's compact design, coupled with a foldable plug, makes it incredibly portable and perfect for travel. It's compatible with a range of Apple devices, including iPhone 14, 13, 12, 11, X, 8 series, and iPhone SE, ensuring versatility across different models. Priced at $16.99, it offers excellent value for money, combining performance and affordability. With a high customer rating of 4.7 out of 5 stars from 891 reviews, it's evident that many users share my positive experience. If you're seeking a dependable and efficient charging solution, the Insignia™ 20W USB-C Fast Charger Kit is a top choice.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Charger and a Great Value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia 20W USB-C Compact Wall Charger and included cord perform just as well as the charger and cord that came with my iPhone. The 6 foot cord is a bonus for reaching further from the wall. The cord is also much thinker and feels far more premium than the one included in the phone box. I especially like the way the lightning end is designed. It doesn't not look like it will wither away over time like the OEM cable. It charger just as fast as the one that came with phone, and that is very fast if you have a low battery level. I kept track the first 3 times that I used it, charging from 20%, 15% and 25%. All 3 times it charged 11% in 5 minutes (For example, 15% went to 26%), 9% in the next 5 and 10% in the next 5. So a 30% increase in 15 minutes. After that, charging from the higher percentages slowed a little, but were still fast. In a half hour, it charged from 15% to 68%, 20% to 70%, and 25% to 72%. It slows considerably after that, but I believe all chargers do that by design for heat and battery saving purposes and is the same with my OEM cord and charger. At an hour the 3 were at 90%, 91% and 92%. I've always ready that charging your phone over night is not good long term for the battery and with this charger, I've stopped doing that. Having a fast charger at home and keeping this one at work, I just plug in when it gets low and you can see that within 15-30 minutes I have plenty of charge for hours. There is absolutely no reason to spend more on a charger to get the same results, and don't waste your money on cheap chargers or cords that might go out after a few years or damage your phone. This one is built to last and work perfectly. Highly recommended and I would definitely purchase it the next time that I need one.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Quality Charger that Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my teenager's charger gets broken or lost, he comes for mine. That was the case when I ordered this, except he had taken mine WITH him out of the house and I needed a charge fast. Best Buy has an ultra fast same-day delivery that literally saved the day. It worked great, my phone charged, and I instantly set the boundaries around it (do not touch, ever) that I should have done with the one I had before. Thanks, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Great quality and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and charges fast. The size is compact, easy to carry, and feels well-made. Great quality and very convenient for everyday use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability, Price

    Rated 5 out of 5 stars

    Perfect/Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger at a great price that charges your phone fast and efficiently. I always recommend best buy brand products like this as they are always of good quality and at a very respectable price point.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the charger to be both fast and efficient, and that you appreciate the great price. It's wonderful to know that you trust Best Buy brand products for their quality and value. Your recommendation means a lot to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Reliable Fast Charger at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia charger works exactly as expected. It charges quickly, feels well built, and the cable connection is solid without feeling loose. I’ve used it daily with no overheating or power issues. For the price, the quality is excellent and it performs just as well as name-brand chargers. I would definitely recommend this to anyone needing a dependable replacement or extra charger.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Definite buy for any Apple phone or table

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening the package to the charger was easy. It's funny how that's important but I honestly am getting tired of so many products packaged like fort knoxx with so many unnecessary things. When I first took out the power brick and cable, I noticed 2 things. First is how solid and premium it felt. Both the power brick and the cable felt really well made, not flimsy like some of the chargers you get on amazon. Second is that the cable itself was a usb-c to lightening, not the usual usb. Moving to a new and better technology. Plugging it in to my iphone and ipad, the connectors felt very solid and had little wiggle. One of the biggest complaint I have is that the other non oem plugs either was always loose at first or would get loose after a few use. Not this one. Been solid every time I plug it in. Another win is, so far, when i use the cable to plug in to my car for apple airplay. Again, many cables have failed and disconnected from the car. This plug has been very consistent. I have left this charger in my car because i love that the power brick is practically the same size as my other phone power brick. I have a 110 outlet in my car so great for me to leave this in the car then be able to take out and into any house or office to continue use. Incredible phone/tablet charger for an incredible price. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Title: Charges super fast!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Insignia 20W charger for my iPhone 13 and I’m really happy with it. It charges my phone crazy fast, like half full in about 25–30 minutes. The size is perfect for travel, and it doesn’t get hot while charging. I like that it comes with the cable too, since a lot of chargers don’t. Overall, it does exactly what it’s supposed to do. Great buy for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Insignia Fast Charger Kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble keeping a charge on my cell phone. After using this charger I had no more problems with my phone keeping a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Easy Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this charger, besides the long cord and detachable base it charges both the tablet and phone extremely fast. No kinks in the cord and easy to fold up to put away.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Best for iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a generic plug and cord that simply did not work with the iPad. This one is a fast charge and works perfectly. Definitely worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast charger. It has a decent length to it. Works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is extremely affordable and easy to use! The length of the cord is perfect- not too short, not too long. It charges my phone in less than an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Perfect for IPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly with IPhone, fast charging, and durable

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Surprised at the quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i opened the box i was surprised at how nice this felt and it does not feel cheap. The cable that came with it is even braided. It works great and does fast charge our iphones.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you were pleasantly surprised by the quality of the product and that it does not feel cheap. It's great to know that the included braided cable works well and provides fast charging for your iPhones. Your satisfaction is important to us, and we are committed to maintaining high standards. Mae | Insignia Support BBY-ExBrand_Insignia

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