Customer Ratings & Reviews
- Model:
- NS-RTM21BS8
- SKU:
- 5796700
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.
This summary was generated by AI based on customer reviews.
Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team moved out old unit, moved new one in, and ready to go! I am handicapped, so that was greatly appreciated.
I would recommend this to a friendFridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Delivery on time and professional installation.
I would recommend this to a friendJUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this refrig a 0 I would I am on my 3rd Insignia 21 cu ft They never last more them 3 mons AND Best Buy does NOT replace They sent me #3 to my door and said you bring in your house and install and get rid of the broken one I don't know how this company stays in business I am going to report them to the Fed Gov and let them deal with Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marlene,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Cons mentioned:Ice maker
Insignia refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the insignia freezer returned it purchase a different breath
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 21 Cu. Ft. Top-Freezer Refrigerator! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not a garage refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a garage refrigerator as stated on line. The freezer will pop open easily and I have lost food that was there. I think the seal is not secure. Had milk and other items froze solid in the refrigerator while the stuff in the freezer is semi soft. Had someone out and said nothing could be done because of the cold weather. I do not like not having a thermostat for top and bottom. Really dislike this refrigerator.
No, I would not recommend this to a friendMeh…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cold but that’s about all it’s good for… The plastic bins on the bottom always come off the track… When you shut the fridge door the freezer door pops open or vice versa… Not very well designed at all…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Att.
I am definitely aware that this situation with your Top-Freezer Refrigerator can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support