Customer Ratings & Reviews
- Model:
- NS-RTM21SS7
- |
- SKU:
- 5160900
Customer reviews
Rating 4.1 out of 5 stars with 746 reviews
(746 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Rated 3 out of 5 stars
Good size for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for the garage however doors open easily when closing either top or bottom door.
I would recommend this to a friend Rated 5 out of 5 stars
Nice for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Simple but pretty. Use it for a second fridge and I would by another
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great size, great price, great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Value. Great size fridge and works awesome.
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works well enough. The shelving set up is very awkward and we had to remove 1 of them in order for taller items to fit.
I would recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Pass on this one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is good, BUT! The light in the fridge is useless. I can’t see anything with it. Also, the compressor rattles and whines. I can here it in the living room next to the kitchen. I have about a thousand square feet in the house where it can be heard. I wouldn’t buy again and I want a different fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your Top-Freezer Refrigerator can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Insignia product and probably the last one. I got this fridge in the first week of Sep. It started having trouble three weeks later. The stuff in the freezer would suddenly melt. The fridge wouldn't be as cold as expected. We would set the controller to level 4, and it would go down to 2 by itself. Called Best Buy. Their tech said the controller is bad and must be replaced. He said it's a known issue. They ordered the controller and replaced it yesterday, Nov 1st. I could not use the fridge all this while. Will stat cautiously using it now and see how it goes. But there is another problem. I have this fridge in the garage. The tech who replaced the controller said there is not guarantee the fridge will work in extreme cold. As per him, this fridge has its condenser inside the body, which makes it harder to handle extreme temp. He said if the condenser is outside (like at the back in many designs), the fridge can handle low temp. In summary, a bad product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Refrigerator. I agree that it is very unfortunate you had a controller issue with this unit and I am glad that we were able to fix it for you. If you have any concerns or experience more problems please contact us so we can make it right. Regarding your comments on using this product in your garage, as stated in the user manual for this product, Ambient temperature below 50°F (10°C) or above 85°F (29.4°C) will hinder the performance of this refrigerator. This refrigerator is not designed for use in a garage or any other outside installation if you experience much lower temperatures outside.
Hector S. - Insignia Support https://www.insigniaproducts.com/
Rated 4 out of 5 stars
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty happy with it. The only thing is the doors don't shut on their own. The kids keep leaving them open
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works well for the price. I have no issues with it.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Attractive and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean - handle free- lines and it works as good as it looks.
I would recommend this to a friend Rated 5 out of 5 stars
Beer fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a garage beer fridge! It holds so many 30 packs!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really good and has lots of room inside. Great deal.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this refrigerator it is truly well worth the money spent
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge for small family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the freezer is spacious, the refrigerator shelf spacing are totally inadequate. There needs to be more optio s for spacing.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
great looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrig .was a great find for a space that required a certain size.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right and this frig Mimi is all other top brands.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge fast and this is doing the job! Couldn't be happier.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love my new refigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Large freezer. No issues. Happy with our purchase.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent very good for the price would you like it
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great and it is working well. Have not had any issues
I would recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for office. Only complaint is that the door squeaks.
I would recommend this to a friend








