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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $679.99

Customer reviews

Rating 4.1 out of 5 stars with 745 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 745 reviews
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for office. Only complaint is that the door squeaks.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great 2nd fridge for lower level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second refrigerator for lower le el. Ample space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator. It's a great size and look.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Broke right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to not deliver because it was up 8ft stairs. I told them I would help. geek squad put in kitchen, pluged up & TOOK TAPE OFF OUTSIDE OF DOOR. I let it run for 24hrs to cool off, but I noticed tape on all shelves & rack. So I pull it off but when I PULLED OFF 2ND DOOR SHELVE IT FELL OFF. So lost lots of storage in door. Emailed with Michele Gorman about getting it fixed but never heard back for product Fullment.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bubba,

      Thank you for taking the time to review our Insignia - 21 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel Look, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crispers are small and very low to the ground. The unit works well and arrived within a week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price, some drawbacks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent fridge, with that being said it does have some drawbacks, the freezer is not nearly as sealed as it should be...if something in the freezer is even slightly pushing against the door the door will unseal and thaw your freezer. Not sure if this was just my fridge but I have checked it thoroughly and there doesn’t appear to be anything wrong just a poor design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gym fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for my gym size keeps all the gain juice temp ready. “It’s not juice it’s a protein shake” if you’ve watched 50 first dates lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Priced just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Sleek exterior color and design. Just the right amount of space inside. Modern styling.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. I bought it for my rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    product is very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there seems to be no issues. a good buy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge has a lot storage for all my weekly storage

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither door closes all the way unless you slam it shut. I’ve had it only for a week and there is now a dripping noise that is very loud. It sounds like something is leaking but we don’t have water hooked up to it. Not a very good fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a rental or garage looks good and fits our need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Nice refrigerator for its size!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with refrigerator. It was delivered with a dent in the door.......There was no floor model available at store, so when I actually saw it I realized I didn’t want the freezer on the top. Thankfully the store exchanged the refrigerator with a larger one with freezer on the bottom!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is beautiful and the perfect size for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially wanted only a freezer to store meat due to COVID but decided to buy this model of refrigerator because we couldn’t find any anywhere. This refrigerator works really well and has amazing freezer storage as well as refrigeration storage and it keeps everything cool/cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bargain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working unit, adequate volume for family of three. Economical and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product...and it was way bigger then expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a open box model but after delivery found it was leaking water into the freezer compartment creating a sheet of ice. I exchanged for another one that was brand new in box and also purchased the extended protection plan. After 13 months, this model did the same thing. After 2 repairmen could not fix they finally told me parts were no longer available to fix this model. They said they would exchange it but they had no other refrigerators this short (66") that would fit under my cabinets. They won't return after 15 days and they won't give store credit for anything else but another refrigerator and they wont honor the 3 year manufacturers warranty so I am stuck. The store won't deal with it, you have to call the 1 888 number which takes over an hour to get through. I have been dealing with this since Covid became prevalent in March. I have been on hold for over 6 hours on multiple phone calls. Today the rude phone operator hung up on me after being on hold for over an hour. Case Number 244511927 Work Order Number 59022151

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking time of your day to leave a comment about your refrigerator. We are sorry to read about the bad experience you had with your refrigerator and remember that we are always here to help you at any time you need and you can contact us at any time you need.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Cons mentioned:
    Door, Ice maker

    Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. Doors wouldn't stay closed. Freezer iced over. Water dripping onto my floor. Best buy exchanged for another brand,

    No, I would not recommend this to a friend
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