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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $679.99

Customer reviews

Rating 4.1 out of 5 stars with 745 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 745 reviews
  • Rated 4 out of 5 stars

    Very easy functional refrigerator,only issue no li

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Very easy functional refrigerator,only issue no li

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my new refrigerator so far so good!! Bought as an extra

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big mess ! Not sure I would purchase any big items again. The freezer door was broken and can not be replaced until May. This is for my elderly parents and we will again have to have someone at the house to get the refrigerator into the kitchen because of size it is not easy to get into the kitchen but it can be done - we did it for the 1st delivery but now we have to get it out and then put the new one in . Best Buy will put in my parents living room not the kitchen because it is extra work. We are given a 4 hour window that we have to wait and have it ready to go. Broken item they should have to do the extra work I think. Delivery guys seem to hate the job !

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Garage fridge

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great with no issues. Works great as a backup fridge to store food for party’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big fridge lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint i have is the doors dent easy also the door seems to have a squeak

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price looks great in the small kitchen space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product we haven't had any issues since we bought it one year ago

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware: Freezer shelf is NOT glass material.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like I was cheated and felt like I am not getting what I paid for. Freezer shelf come with wire shelf material instead of glass material as describe in the website. I have open a case ( ref no: 252725203) and there is no response till today.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good little fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is nice and quiet. It keeps everything nice and cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The styling was great and did not overpower the decor of the office kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for 2 months and the freezer door keeps popping open. We’ll come home from being at work all day and the freezer door will be open and all of our food defrosted.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Anna, We appreciate you taking the time to provide your feedback about our Refrigerator. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    LakeHouse appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator..fit my Budget AND my kitchen almg with other appliances to match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great so far. When delivered it was a bit damaged but customer service took care of the problem on the spot thanks to the delivery crew. Overall great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with best buy, my twin sister Rosa Isela Sepulveda who lives in Vegas, recommended very highly, and She was right, I am very happy with Best buy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Garage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first unit delivered didn't work, BB brought a new one and took back the one that didn't work. No hassle to do so which was nice. The new one works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and it is not very heavy which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a new garage fridge…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator as an open box that was still wrapped in its protective coating. Seems to be working very well, we keep it in the garage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap price, cheap product - don't risk it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1st one 3 months ago. It had a defective hinge so door did not close right. Best Buy could have just replaced the hinge but instead they brought a whole new fridge. That was 2 months ago. The replacement had a loud rattle and vibration about 50% of the time it ran. They brought a 3rd one last month. It had a big gash in the front door. Tired of replacements, we convinced delivery guy to swap doors on the loud one. Didn't matter. The new one had the same loud rattle - just not quite as often. Tired of the hassle so we're just going to live with it. If you want to save money, be prepared for very poor quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator freezer and refrigerator always keep items cold. Be careful to uninstall all form from the unit before turning on the refrigerator.Delivery was hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for our tenant

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the old fridge in our rental property with this beaut! The tenant is happy and that’s what counts. If it was a bad product I definitely would have heard about it by now!

    I would recommend this to a friend
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