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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 746 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 746 reviews
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge with ample space for food storage for a decent price. The reason I give it 4 stars is because the fridge at times can be noisy and or loud. My older fridge was noticeably quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Be Sure the Fridge Works When You Receive It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work when delivered. Geek Squad ordered parts, then installed it. Still didn't work. Ordered another set of parts, and they were delivered. When the Geek Squad came out to install the latest parts, the darn fridge worked fine. This has been almost a week, and it is still working perfectly. Was not pleased with being delivered a defective refrigerator. If the second round of parts installed did not work, we would have had to wait until late August or September for a replacement fridge. Although this was a real bummer of an experience, the fridge is great for what we need. Much more storage space than our previous auxiliary fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Use of space.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well. The shelfs could be organized better. The lower shelf and door: The deep door bin and hit items on the lower shelf preventing the door from closing. The airflow shelves in the freezers takes a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Best Buy Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this essentially for use in the garage for extra beverages:especially wine and beer. I find plenty of space in their design. It seems like a well built refrigerator-my first time using this brand. I have several clear refrigerator shelves that hold 2 bottles of wine. I have placed them on a narrow shelf. Freezer is good size too-I added refrigerator baskets.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look big from In and out side u can decent put decent amount stuff in this refrigerator. But weird noises come out in the nite.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great refrigerator at an excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because my old one died. I chose this particular model because of it's large capacity and reasonable price. I own multiple Insignia branded appliances and have never been disappointed. This refrigerator keeps my food cold and the freezer keeps things frozen. I would recommend this to anyone looking for an affordable and stylish top-freezer refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good refrigerator but noisier than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized refrigerator/freezer at a good sale price. However, the refrigerator makes a little more noise when in operation than I expected, I use it as a secondary cold storage unit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Best I could obtain for $720 -include tax/delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/ INSIGNIA is BestBuy's own brand - true maker not identified 2/ Noisier than Sears Kenmore we had for 17 years from builder 3/ Shelf realignment/versatility limited - especially middle shelf 4/ Only a 3 year service contract offered by BestBuy - not 1 free + 5 like we got from HomeDepot on Whirlpool microwave we also had to replace after a GE microwave we had that "shorted out" after 4 years, after replacing a Sears Kenmore builder included in 2002. 5/ Could not afford to pony out up to $1750 + tax for Abt alternative

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious and looks great! You won’t regret buying one! Very affordable and the best bang for your buck!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    This was not my first choice, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first choice in fridges, but after the other 2 name brands bombed out upon delivery, I decided to give Insignia a try. So far it is running decently and keeping the food items nicely chilled in the fridge section and frozen in the freezer section. HOWEVER, I am not happy that the shelves on the door are not adjustable. Meaning, I would like to adjust them for the various items we keep on the door but the shelves do NOT have the option of going higher or lower. Where they are at is what you get. This is the same with the shelves in the fridge. Unless I remove a shelf out completely there is no reorganizing (adjusting) them to accommodate my produce items. The freezer does allow for the shelf to adjust slightly, but not if you have the ice maker. Then you are obligated to keep the shelf where it is or the ice maker gets hung up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, a Bit Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size, and is working well. It does make strange sounds sometimes though, which are pretty loud. But other than that, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    God deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small scratch on it when it arrived and it makes a little noise, but it was a good deal for the money. Delivery was on time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very nice but with 2 issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling works great. Door is able to handle a lot of items and a good amount of weight. I don't care for the shelf spacing options. It limits the way you can place items though the door storage helps. Not a huge problem but will definitely require some planning and experimentation. Big issue was that we received 2 that were damaged before we got a good one. Apparently there is a warehouse here in Texas that uses clamps rather than dollies and I was told by more than person that this was the source of the problem. If this item was not a Best Buy only and such a good deal I'm not sure I would have purchased here if I had known about that. That being said they did have Sunday delivery which made a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with this cute fridge. We were eager to get rid of a huge bottom freezer, double door fridge that was constantly leaking. This fridge fits our space perfectly and does what it is supposed to do. No complaints! Pick up was a little bit of a hassle due to the Covid protocols and a shortage of employees. But under the circumstances, not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this purchase. I like the design and there is good space inside. I like to color as well. I have ordered Insignia products before and their quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fridge asap and found this one online at best buy. Perfect size for out kitchen and very stylish. Delivery was on time and the techs were friendly and very helpful. Alot bigger on the inside than we expected. Makes some noise but after reading other reviews realized this is normal and we are okay with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house and bought this for a garage fridge. Big Fridge I bought was delayed by a month and a half so we used this as our primary fridge through the delay. Would have been in a very difficult spot without it. Very spacious, attractive, everything you would ever want in a garage fridge. Would absolutely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice sized fridge for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only issue I have is that is noisy when it is cooling. Other than that, very spacious and affordable..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for letting us know what you like and dislike about this refrigerator. If you feel that the noise is too loud, please contact us so we can make sure that the unit is working properly. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Replacement Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, fits right where our old one was. STAINLESS STEEL FRONT IS A DREAM w/Kids w/grubby fingers, no smudges!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    No control of freezer temp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t a way to set the temperature for the freezer. Otherwise I would have given it four stars. This came in handy when my previous fridge stopped working and I was rushing to get something and not lots of funds. Overall it’s a good deal for price, just shocking about no controls for freezer.

    I would recommend this to a friend
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