Customer Ratings & Reviews
- Model:
- NS-RTM21SS7
- SKU:
- 5160900
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.
This summary was generated by AI based on customer reviews.
Eh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Not much room and awkward layout. I wouldn’t but this one agin.
No, I would not recommend this to a friendThe freezer door did not seal properly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frig is missing a meat/cheese drawer. Getting a replacement was difficult
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Refrigerator. Please let us know more about this situation by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you to improve your experience. Hector S. Insignia Support
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator Freeze the food And is on level 2.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that this issue can be really annoying and so, please know that we will gladly assist you if you contact us on the link below.
Viri E.
Insignia Support
https://www.insigniaproducts.com/contact-us
Dead within 2 1/2
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vegetable Drawers keep falling down , 3 were dented now this the same refrigerator sounds like a lawnmower close up. Im about to lose all my food.
No, I would not recommend this to a friendWorst fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 7 months and this is the worst fridge and I completely regret purchasing. It either freezes most stuff in your fridge or turns your ice cream in the freezer to soup. It is an absolute joke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Amber, Thank you for taking the time to leave a quick review of the Top Freezer. I do apologize for the inconvenience that this has brought to you. Please contact us to be able to provide you with alternatives. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Poorly made
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this refrigerator to anyone, the plug got ruined within 6 months of owning this refrigerator something chewed right through the cord and it crumbled and is currently still ruined and the door racks on the freezer one of them broke off in a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am sorry that this did not meet up to your expectations. I will take this feedback to my team so that we can ensure this does not happen in the future.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE!!! The service men were extremely rude as well as the manager from the Geek squad. If I didn't need the refrigerator, I would have returned it.
No, I would not recommend this to a friendHorrible Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 1 month after purchase. Best Buy replaced with a new Insignia. Has been the worst Fridge I have ever owned. I am already replacing it again.
No, I would not recommend this to a friendWorst ever!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!’ Lasted not even a full year. I bought open box and should have bought warranty. DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 21 Cu. Ft. Top-Freezer Refrigerator. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge we rec'd is damaged. Replacement was worse.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 21 Cu. Ft. Top-Freezer Refrigerator! We know how frustrating is that your unit was damaged upon delivery. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Junk!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Bought in August 2020 for a spare fridge in my garage and it broke and is useless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Top-Freezer Refrigerator, I understand having issues with a new purchase is never fun, please contact us on the link below to further assist you in this matter:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Leaking refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking from bottom had to wait and have it replaced
No, I would not recommend this to a friendnot good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s not working good,food in freezer not frozen well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, aiman.
Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Refrigerator since it should be working properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Great frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had first ordered this for family member and she loved it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Top-Freezer Refrigerator! Thank you for shopping with us!
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase anything from Insignia. Bad product. I had problems within 5 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Top-Freezer Refrigerator! We know how annoying is that your fridge is not working as expected. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your fridge!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn’t work after one month of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer and fridge do not get cold. Ice cream literally became soup. Wastes food
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pamela!
Thank you for writing a review for our 21 Cu. Ft. Top-Freezer Refrigerator, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Arrive defective and returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective; was returned on the spot and select it another brands
No, I would not recommend this to a friendSlack not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service, replying, not working, over a month! Need I say more??? DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kaykay,
Thank you for taking the time out of your busy schedule to leave a review of the Top-Freezer Refrigerator. I am sorry to read that you are having issues with the set. Please keep in mind that most of our units have a 1-year warranty. Kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Design, Price, Size
Insignia™ - 21 Cu. Ft. Top-Freezer Refrigerator -
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge refrigerator, beautiful look and design, good price
I would recommend this to a friend Best bang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 21 cubic stainless top freezer refridgerator. Not noisy at all and earplugs are not nessasary. $750 including shipping/tax and removal of old refridgerator. Stainless is quality and smudgeproof. No leaks of any kind. Seals are good. Remains closed after closing doors. Side walls are warm not hot but manual specifically says that is normal. Just as quiet as previous refridgerator that was more a expensive brand. Good looking. This will be my 3 refridgerator in 15 years. 1st one Whirlpool died on 3 years (my fault). 2nd one Frigidaire died on 9 years (not my fault). 3rd one is this Insignia. Bar is real low. Beat 9 years and I will purchase again. Time will tell. I keep cool setting at 4 cause i saw temp creep past 40 degrees. Very satisfied with purchase. For the price you will not get better. Only neg i have is there is no deli draw so i took old refrigerator draw and use it as a bin. Saved a ton of money so i will deal with the draw thing. No biggie. Buy it and don't listen to the neg reviews.
I would recommend this to a friend