Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
Clearance
The comparable value price is $679.99

Customer reviews

Rating 4.1 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness and size of the 21 Cu. Ft. Top-Freezer Refrigerator, with many commenting on its large capacity and convenient storage space. However, there are also concerns about noise levels, with some customers finding it to be noisier than expected. Additionally, a few customers have mentioned issues with the freezer and lighting inside the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 746 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refrigerator, freezer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, size and look. However, I wish I had paid more attention to the freezer specs. It only has one control for temperatures. This means to get my freezer to acceptable temp, I have items freezing in the back of refrigerator. Doesn't seem like a good design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Looks stainless, enough space, at a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy enough for what we need. This is a perfect “basic” fridge that we got on a sale to replace one that had broken. The space is great and I like the option to add an ice tray maker

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Please add a year of guaranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable quality but not even six months of guaranty . I just bought it. It has plenty of room. The door shelves are made of clear plastic and look flimsy. Hopefully it will be sturdier than it looks. Overall a pleasant buy if durable enough for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Get Your Earplugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one arrived damaged and had to wait a week to have it replaced (driver wouldn't take it back) - see picture. Second one is terrible. It is the single noisiest refrigerator I have ever owned. It sounds like the freezer fan is designed wrong. Refrigerator door easily dents - really thin stainless. I love BB and have outfitted my entire home with BB purchases. Returning this noisy beast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Storage Capicity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the design and quality of this refrigerator. Buying it online was a risk that worked out well. The only minor drawback was the top self isn't as high and you have to tilt certain items and then stand it up.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far it's great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a nice frig on a budget and this has met all that and then some. It is a little loud when running and makes an odd growl sound occasionally, but it's not disruptive. Overall it's a really great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good value for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic fridge for the garage and that’s what we got. I would rate this 5 stars, but like other reviews, the doors don’t stay closed very well and that is a basic necessity of any fridge. When closing the freezer door, the fridge door pops open every time and we have to make sure they both stay shut.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Bang for the buck, but leaves a lot to be desired.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give it more stars than 3, but the first one that arrived caused freezer burn and even my eggs to freeze on the bottom. The reason I purchased it was the clean esthetics which had no handles and just looks modern. Best Buy made everything right and had it replaced for me. However everything is functioning properly now, but the new one that arrived make a annoying noise every so often and it is noticeable unlike the previous one I received. So it's like pick your poison. I learned to deal with it, but I would look for a different model in the future as I did not have such a great experience with this model.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 21 Cu. Ft. Top-Freezer Refrigerator. I understand it makes some noise and that can be annoying. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great deal!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator when I moved into a rental. I couldn't believe it when I picked this up for about $300 at the factory store. I'd be super pleased with this even if I paid full price. Lots of room, sleek appearance.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great service! Product had problems fixed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were promised a Best Buy gift card when our brand new refrigerator was delivered with a dent. We haven’t seen the gift card yet. Another small issue related to a noise the product made was fixed within days and remains good. Overall, we were just unhappy to have accept the product with that dent since we knew we may have to wait long for another.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Home Appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the garage. Large enough and small enough for or a large SUV to still fit in a single car garage. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Very big and can hold a lot of items. I just wish it had an extra drawer for cheese/lunch meat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good looking good working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the size of this fridge for the price and style is great! Not to mention the cooling of the fridge, it works as promised the fridge cool setting are for both freezer and fridge which is located inside the fridge area and is on a 1-5 or 6 setting 1 being cold and 5 or 6 being coldest... it would have been nice if it was a digital number to set for both with separate settings but it’s okay. It is my secondary fridge that we have in our garage and I can say the noise level on the fridge is at a minimum. All in all I like it. If you compare it to a Samsung in similar stats and don’t want to spend quite as much, then this one is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge isnt anything amazing, its a basic refrigerator, but good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect size refrigerator for our office. gives a professional look to the space with plenty of room for everyone to be able to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    impressive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Could not be happier with this purchase. Use mainly for beverages and food overrun and does extremely well. Very sharp looking too!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Bargain Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a secondary refrigerator. Not a lot of ability to adjust door and interior shelves in the refrigerator. Wish there was a light in the freezer compartment. Was delivered with a dent in the door, but another unit was unavailable.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 3 out of 5 stars

    Weird noises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door started squeaking a few days after we had it. It also makes a loud noise that sounds like chickens clucking . I wish I would have read the reviews on the noises before I bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great second fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage fridge, tons of room on the inside. Great lighting, adjustable shelves, and I actually like that there's no ice maker for my application.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great basic fridge. So far so good.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Amazing price on clearance. Lots of space! Very happy for our second fridge as it will clear up room in the other.

    I would recommend this to a friend
Sponsored