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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 493 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are impressed with the picture quality, calling it excellent. They also appreciate the convenience of the built-in DVD player and the perfect size of the TV. The easy setup process is another advantage that customers highlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-493 of 493 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent choice for grandma

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law was struggling with dealing with multiple components to watch DVDs. This all in one TV/DVD has excellent picture quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Picture quality

    Rated 5 out of 5 stars

    24" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the guest bedroom. Excellent picture and sound. DVD player works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    maybe good for a kids room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy set up , sounds very tinny, sound is not good at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    TV works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small HDTV with DVD player for my bedroom. I have used the TV a lot and have been very pleased with it. It's just what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    don't buy this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap because it's a useless device. The remote worked poorly right out of the box. I tbought it was the batteries. It wasnt. Now, it starts skipping within the first few minutes, and eventualy freezes all together. Mine lasted about 4 months, just long enough to beat the warranty period. It's the worst piece of electronic equipment I've ever purchased. Stay away from anything with the Insignia brand on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Good for use in a vehicle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it's 12 volt input and built-in DVD player this is a perfect solution for a conversion van or RV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    24" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box floor sample. Got it at a reduced price works great would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Motorhome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received TV and installed in Motorhome worked great. Noticed small scratch on TV screen. Called Best Buy Customers Service they where great sent me a replacement TV, sent back scratched TV. Best Buy is great in customer service. Installed replacement TV works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reasonable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to save space in my apartment. After two weeks, it started eating DVDs and the only way to get them out was to take the whole system apart. AND I ended up needing to replace the scratched up DVDs. Best Buy was really great and understanding about replacing the TV. Apparently it is a rare issue with the TV and they offered me a replacement at no cost. All in all, it gets the job done and I haven't had any issues with the new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and convenient for a child

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen, easy to use for a child. The sound could use improvement... But I think it should be fine if I connect speakers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 3rd one in 10 days. The first one arrived DOA, nothing but lines on the screen. Exchanged it 2 days later for another that worked for a few days then the DVD locked up and the red went out (everybody had green faces). If this one fails as well, I will never buy another Insignia product (Best Buy's home brand) again. I would suggest an extended warranty as a must, you will need it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I am sorry to hear of the streak of bad luck. Best Buy does offer the 14 day Return/Exchange period, as well as supporting our 1 Year manufacturer warranty through the Geek Squad desk in your local Best Buy store. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quility Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seemed to work OK for the 2 hours I had it on - but I found the quality to be unacceptable. Returned it the next day for a Samsung with the same specs which is worlds better for $20 less but minus a DVD player. Who uses DVD players anymore anyway with Blu-ray players around for cheap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget tv with dvd player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save money and just watch some tv, this one is for you

    I would recommend this to a friend