Customer Ratings & Reviews
- Model:
- NS-24ER310NA17
- SKU:
- 4673800
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 24" Class (23.6" Diag.) - LED -720p - Smart - Roku TV's excellent picture quality, ease of use, and abundance of smart TV options. Many appreciate its affordability and convenient size, making it ideal for bedrooms or smaller spaces. However, some users experienced issues with the remote control's functionality and occasional internet connectivity problems. A few also noted that the startup time could be improved.
This summary was generated by AI based on customer reviews.
Dissapointed with available options for my use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intended use...my office, for live streaming of news. Have 2 Spectrum accounts but we're unable to use them at my office.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your experience with this 24" Roku TV. Please contact us so we can troubleshoot and solve this issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Horrible quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a Christmas present for my son. The Roku software is great. The craftsmanship of the TV is horrible. I went to clean it with a wipe for the first time. I applied light pressure and the screen cracked. I will contact the manufacturer because it is still under the one year warrantee, however I am sure they are going to tell me the screen is not covered.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for posting this review on the Roku TV. Please contact us so we can offer further assistance: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Open Box was a bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV as a open box. Little did we know it would give us problems just after the 15 day window to return or exchange. It was the second TV purchased and although the staff is helpful it is not cool to be out the money. I shouldn't have to wait for a manufacturer to fix a TV that is 15 days old. Lessened learned. The policy is the policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm sorry to read about the issue you've experienced with the TV set, please keep in mind most of our televisions come with a one-year limited warranty from the manufacturer that you can surely take advantage of if necessary. - John Insignia Support.
To complicate to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not friendly to use. Roku make it hatder to set it up. Picture isnt that great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for your honest review of this Roku TV. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Good tv - but not great selection of apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better selection of apps with the technology. Remote not user friendly for apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your review of this Roku TV. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products.
TV had problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia 24 inch Smart TV was not capable of using Verizon FiOS. I spent hours on the phone with Insignia trying to get the TV to work they told me the TV was bad. I returned the TV to Best Buy and thus far have not gotten a replacement. I would not recommend this product I would stick with Samsung
No, I would not recommend this to a friendLousy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv and it did not work. Took it back to Best Buy and exchanged it. Took the next one home and it did not work. When my daughter packed it up she accidentally cracked the screen with the removal base. And Best Buy would not take it back. Ten thumbs down for the product and for best buy
No, I would not recommend this to a friendgood LED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is good led but the smart tv only apply to US signal of internet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! I'm sorry to hear your TV is giving issues, remember that you can always contact our support team at http://www.insigniaproducts.com/support/contact.html for additional help. -Elsa Insignia Support
This tv is driving me crazy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had more trouble with a brand new tv! Several times each week, it crashes. The only thing i can do is turn off the power strip & restart it. There is no rhyme or reason behind this. So glad it was so inexpensive because I'm already looking for a new one. The worst!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to submit a review. I'm sorry to know that you're having issues with your TV and I would like to remind you that you can take advantage of the One-Year warranty. For more information, contact us here: https://www.insigniaproducts.com/support . Best, Fernanda B. Insignia Support.
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this tv would have a more user friendly remote
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your review of this TV. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products.
Not so good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV does not do everything that salesperson said it would
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your review of this TV! Please contact us so we can assist with this Roku TV features: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not being able to quickly change channels is frustrating.
No, I would not recommend this to a friendDied On Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these in April 2016. I've used them on less than 10 occasions each - a total of maybe 5 hours use. One of them died on me last week. No indications of any errors, just died. One day, we were using it and the next day - nothing.
No, I would not recommend this to a friendDefective - Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV. It would not reliably download anything, even with verified internet speed over 30 Mbps. I needed a TV that would stream for a location that does not have a cable connection, so I bought the Sharp Roku model and it works great.
No, I would not recommend this to a friendHorrible do not buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst smart TV I have ever purchased. Just won't connected to the internet and if it did it would log on for no reason. Even changed my internet service thinking it was my service. Nope its the TV do not waste your time. Move on..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reviewing this Roku TV. I'm sorry to head that is giving you a hard time setting it up with your Wi-Fi keep in mind that we have a support team always available for you at https://www.insigniaproducts.com/contact-us for any troubleshooting that can be done to benefit your set. -Elsa A. Insignia Support.
incompatible with Century Link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CenturyLink techs advised me that Roku smart tvs from Insignia are not compatible with CenturyLink remote controls, so both the Insignia and CenturyLink remotes are needed for just turning the tv on/off and changing channels or volume.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for submitting your feedback, unfortunately we can not ensure compatibility with other brands and models of remotes since that functionality is given by the remote, however if this compatibility is what you were looking for, please remember that you have a 15 day return period that Best Buy offers, that you can take advantage of. Omar S. - Insignia Products Support.
6 months will not boot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was watching tv fine. Tried to power off. Went into constant reboot loop. Cannot power up. Unplugged cord over night. Still will not boot. Seldom used in 6 months. It's installed in our camper. Again working fine, but now useless.
No, I would not recommend this to a friendDefective TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't allow connectivity. Called insignia tech support and after all the troubleshooting which I had already done on my own, I was told it was defective so I exchanged for a different one.
No, I would not recommend this to a friendTV will not connect to internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service said take it back to store, Geek Squad desk. Store is not close to me, haven't been able to get it back yet. Geek Squad tried to help over the phone, nothing worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review this TV, I know it must be frustrating to have a set that is not properly working, however, we would like to assist you by contacting us at https://www.insigniaproducts.com/contact-us so one of our agents can help with the situation. Regards, Shane B. Insignia products.
Don't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this Samsung tv. Constant updates that come over the top of the screen and interfere with the viewing or the stupid thing doesn't work at all. Samsung is learning on ur dime
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm sorry to read about the issue you've experienced with your Samsung TV set, however it will be necessary to reach their support team as Insignia cannot help with their products. - John Insignia Support.