Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2179 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,179 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Menu freezes or is VERY SLOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Lots of apps and features BUT, navigating through the menu screen is ponderous. So slow and the menu freezes quite often. I’m about ready to dump it and get a Vizio similar in size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for this tv. Good color and perfect for my kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, user228144! We're glad to hear that you find the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV to be a great value with good color. It's wonderful to know that it's perfect for your kitchen. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Small TV, great features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV / monitor for a gaming console center. I was impressed with all the features. In real life once I set it up, it did not disappoint! This is a fantastic bargain priced unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa makes it better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great especially when you have Hulu Live. It is much, much easier to use this TV than our big set without a voice assistant. The picture and sound are ok too. A good affordable 24 inch smart tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I paid for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although smaller than expected, the size is great for the space I have. Only issue is there's always a delay when switching inputs. I primarily use the tv for gaming so it can be a small annoyance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24" tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was expecting. Good Value and meets my needs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MikeH! Thank you for your feedback! We're pleased to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV meets your expectations and provides good value. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice TV at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. I bought it to go on the wall above my computer. I am very satisfied and would recommend it for streaming. Sound is OK but I have it connected to a surround sound receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine. We were able to hook Apple TV device and also able to use TV settings to mirror iPad or iPhone screens without the Apple TV device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, great staff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the staff at the rego park location for being so helpful! My son loves his new tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World's greatest experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV it's the best TV I had great experience when I bought it and when I went to pick it up from the store they were nice and friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Insignia tv not user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is not user friendly. It took one hour of tech support. In addition, whenever a freight train comes by my house the TV will turn itself off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the issues you've experienced with the remote and the TV turning off when a freight train passes by. Your input is valuable to us, and we'll work on improving our products to better meet your needs.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 24" Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is an excellent TV. Sound is a little muffled because of speakers pointing down instead of front facing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Insignia 24" LEDTV NS24F202NA23

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was purchased at a fair price as a Christmas gift. After unboxing, pairing remote and getting the remainder of set up activities completed, the unit turned off. I was unable to restart immediately so waited. Approximately 6 hours later unit restarted without command but had no sound. Unit was turned off, and then restarted. It worked for a short period <20 minutes and turned off. Could not restart. Unit was returned for refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LonW,

      Thank you for the review. I do apologize if the product did not work.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for our grandsons room. So far he is thrilled with it. Pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my mom. She was happy for what she received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is on Fire Screen is clear satisfied great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Fast delivery. Happy with my purchase. Will shop with Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our recent tv purchase. Would highly recommend this tv to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    James

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hard to set up other than that it is a good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but cost was fair. I bought it for my daughter and she loves it.

    I would recommend this to a friend