Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- |
- SKU:
- 6490138
Customer reviews
Rating 4.5 out of 5 stars with 2186 reviews
(2,186 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is on Fire Screen is clear satisfied great quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CuervoLaboy,
Thank you for your interest in our product Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We're happy to hear that you are satisfied with the quality of the TV. It encourage us to do better, Thank you for being an insignia customer. Jona | Insignia™ Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Insignia tv not user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not user friendly. It took one hour of tech support. In addition, whenever a freight train comes by my house the TV will turn itself off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with the remote and the TV turning off when a freight train passes by. Your input is valuable to us, and we'll work on improving our products to better meet your needs.
- Carl | Insignia Products
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a birthday gift for my mom. She was happy for what she received.
I would recommend this to a friendRated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Fast delivery. Happy with my purchase. Will shop with Best Buy again.
I would recommend this to a friendRated 5 out of 5 stars
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our recent tv purchase. Would highly recommend this tv to others.
I would recommend this to a friendRated 4 out of 5 stars
James
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hard to set up other than that it is a good buy
I would recommend this to a friendRated 4 out of 5 stars
Smart Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow but cost was fair. I bought it for my daughter and she loves it.
I would recommend this to a friendRated 5 out of 5 stars
insignia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the apps. good 4 watching movies at my leisure since i dont have cable anymore.
I would recommend this to a friendRated 5 out of 5 stars
TV is fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, no problems at this time. Happy with TV.
I would recommend this to a friendRated 5 out of 5 stars
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just what i wanted to install in my shop to view blue tooth
I would recommend this to a friendRated 4 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is what expected. There no demo tvs in that size to compare
No, I would not recommend this to a friendRated 4 out of 5 stars
GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD! GOOD! A good price for the product. Good!!
I would recommend this to a friendRated 5 out of 5 stars
24 inch high def smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little tvs. great to use as computer monitors. High def!
I would recommend this to a friendRated 4 out of 5 stars
TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Live alone in a small apartment and didn't wanted to be overwhelmed by a big scree,
I would recommend this to a friendRated 1 out of 5 stars
Combo TV never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by saying that I own several Firesticks and use them on multiple TV’s and Smart TV’s . So, I figured why not a Fire TV. We use it in the kitchen. Huge mistake. I’m a channel/input surfer. You cannot do this with this TV with any ease. Combo TV...never again. I’m constantly having to reboot or unplug the TV. I think it would help a lot if the Fire TV (APP) part would go to sleep instead of powering off with the TV. At times it takes a few minutes for the apps to appear. Most of the time you have to click retry. The antenna part of the television apparently is integrated into the app platform of the TV. So, if the apps aren’t working, the antenna part of the TV doesn’t work until a reboot. Last week I went to the Appstore to download an app. Clicked on it and received a pop up stating that app could not be found. We’re talking about a major app here. Then I tried other major well know apps and received the same pop up. I checked other apps I had in my menu and went right to the site. Also checked internet connection, all good. I noticed that when I went to my antenna channel guide, that channels had gone missing along with icons for other channels in the grid. Again, I checked Internet status. All good. I then did a rescan of the LIve TV. Channels and icons slowly came back after a couple of hours. I went to the appstore and everything was back to normal. (Rescanned the TV???) I was under the impression that the two inputs were separate. Using the voice activation (Alexa) is entertaining to say the least. I had to add external speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand your frustration with the Insignia 24" Class F20 Series LED Full HD Smart Fire TV. We're truly sorry that your experience has been less than ideal.
We're committed to providing a seamless and enjoyable viewing experience. To help us better understand the specific issues you're encountering, we kindly request that you contact our Insignia customer service team (1-866-597-8427). They can provide tailored assistance and troubleshoot the problems you're experiencing. We appreciate your patience and cooperation as we work together to resolve these issues. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the Insignia Smart Fire TV because it was not compatable with Spectrum App which is our local cable subscription. The box labeling or retailer should make this clear before purchase. Also, the headphone audio out connection canceled the speaker sound, which defeats allowing someone to listen at a different level via headphone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poorly made and will fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2022. 1. Had vertical lines after a week so I returned it. 2. Second one literally cracked after use for about 3 months. Turned on and the screen just popped. 3 bought a replacement thinking I did something wrong and the final one worked good.. but has problems as well. This one has a weak backlight on the right side as the pictures look slightly lighter on that side on dark screens. The TV also randomly restarts in the middle of a show because of the weak fire TV unit that they use in it. Will be invested in a show, screen stops, goes black and comes back with fire TV and ... In white letters, then back to the menu. Seems to be a common problem with these tvs because it did it on all 3 units. I would NOT recommend this TV to anyone at all. The first one I had delivered, second I bought from the Gastonia nc store and the third I bought there as well, so it isn't shipping damage or mishandling problems, it's just a very very poorly made tv. Please, do not buy this TV, it is a total waste of money. They do not last and are very poorly crafted, horridly designed and very very low quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class F20 Series LED Full HD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Good Little TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for bedroom. Works fine. Wish I'd bought a larger size.
I would recommend this to a friendRated 5 out of 5 stars
Insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works as good or better than I had hoped for. Recommended.
I would recommend this to a friendRated 4 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and does what it's supposed to. Would recommend to a friend.
I would recommend this to a friend



















