Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a monitor for my computer. HDMI ports do not work in TV I bought and the one I received from BB in exchange. Talked to Geeks and to Insigna to no avail. Insigna BSing me. Exchange from BB was a smooth process
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the HDMI ports on the monitor you purchased. It's disappointing to hear that you were unable to resolve the issue even after reaching out to Geeks and Insigna. However, I'm glad to hear that the exchange process at Best Buy was smooth. We appreciate your patience and understanding during this time. Thank you for sharing your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Best Buy Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it a few days after purchase, and screen had a crack. Thieves at best buy refused to replace! NEVER shopping with you ASHOLES again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with our product. We sincerely apologize for the frustration you've encountered with the cracked screen and for the service you received from Best Buy.
It's always our priority to ensure that our customers have a positive experience, both with our products and the retailers we partner with. We understand how disappointing it can be to receive a damaged item, and we empathize with your situation.
While we are not directly responsible for the retail policies, we want to ensure you have a resolution. We recommend reaching out to Insignia's customer support, where our team can assist you with troubleshooting and potential repair options, or guide you on how to address this issue further.
Thank you for your feedback; it helps us improve. We hope we can turn this situation around for you.
Might have a tuner defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first TV lasted only a few days before it stopped receiving anything from an antenna. Best Buy replaced it, but after about 3 weeks the second one failed in the same way. Returned for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m sorry to hear about your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. It's frustrating when a product doesn't perform as expected, especially when it happens multiple times. Your feedback is important, as it highlights potential issues with the product that should be addressed. Thank you for sharing your experience, and it’s good to know you were able to return the item for a refund. If you're looking for a new TV, I'd recommend researching models and brands with reliable reviews to find one that meets your needs better. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Picture died in about 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough for a cheap TV when working, but after two years the picture died and we already have to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello StevenB,
Thank you very much for taking the time to review our Insignia - 24" Class F20 Series LED Full HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Don’t buy this tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really regret purchasing this tv. Voice is nor synced with mouth movements on several programs. Very annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello user542025,
We are very sorry to read you are experiencing issues with this TV. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor , crappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NA................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, even though it appears to be minimal. We strive to provide our customers with the best possible experience, and we welcome any additional details or insights you may have regarding your experience with us. If there’s anything specific you’d like to share or if there are ways we can improve, please don’t hesitate to let us know. Your input is valuable to us as we continuously seek to enhance our services. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138