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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,178 reviews
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my kitchen area. Anti glare screen and resolution make it easy to see in lite areas.great price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works ok after difficult setup should have bought the 720p for $20 less because this one reverts back to 720p on antenna

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help from Haley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haley was so helpful, knowledgeable, & patient! It was a great experience working with her to receive my HD Smart TV. One of the "Best Buys" I've ever made. Haha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lousy Customer Service by Manufacturer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV plays fine. The issue is connecting to Verizon FIOS cable. I followed all directions carefully. I can finally change channels using the cable remote. However, I can only adjust the sound using the TV remote. I called Insignia Customer Service. I was on the phone 45 minutes with a service rep who tried all kinds of fixes. None worked. She said she would have a techie call me. Never happened. That was over 3 weeks ago. I'll live wih the situation but will never buy an Insignia product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the functionality provided at this price point!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your excitement about the Insignia™ 24-inch Class F20 Series Smart Full HD 1080p Fire TV. It’s remarkable how much value it offers without breaking the bank. Enjoy your entertainment, and may your viewing experience be top-notch!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great T.V. for the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit in our kitchen. Very easy to set up and we're up and running in a short time. Great clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price no issues to report. Unit has done its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size bedroom TV. Brightest screen in the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ketchen tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than expected 24 inches looks like a computer screen..just for your kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was smart (Roku) to hook up for streaming; found out had to sign up for Amazon in order to stream or download/purchase systems to stream (watch) tv shows and movies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it fits perfectly on my desk and it connects to alexa so you don’t have to worry about losing your remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for my kitchen. Operates well and it’s offers a lot of the features that my old TV didn’t have. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for security monitor, fast buying process.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia 24" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that it’s serving well as a security monitor. The fast-buying process is definitely a plus getting your TV hassle-free is essential! If you have any more tech needs or questions, feel free to reach out. Happy monitoring! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, excellent quality . Description was spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. I replaced an old one that was failing. The built in Fire TV function works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV accessory.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is ok, but short accessory as secrew to install TV standard. I hope before packing and delivering, please have an inspection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small inexpensive TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to put in nursery for late night feedings. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy. Except for the sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is loaded with HDMI, USB, etc. The sound is very low. Need to have accessory speakers. Other than that it is a great TV for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in our travel trailer. Rides on the wall fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your 5-star review of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that it works well in your travel trailer and fits seamlessly on the wall. If you have any other feedback or need assistance, feel free to reach out. Safe travels and happy streaming!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Ok tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv not great Bought it because of the size but overall not the best tv for the money

    No, I would not recommend this to a friend