Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had brought this for my son for Christmas and he loves it
I would recommend this to a friendDont believe the positive reciews
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a small old dumb tv that was in the kitchen. This Insignia has the perfect dimensions and I caught it on sale at the right time. Even for that price I expected more. It is SO LAGGY on startup and just makes using the tv an overall annoying process. And the circle ring on the remote popped off and will not reattach properly. I was forced to find another remote elsewhere as Insignia/BB weren't helpful. Its not even an exact replacement (a few if the shortcut buttons are different) but it works. Kind of. But I digress. With the lag, the interface is nothing but rage-inducing. Should have stuck with a dumb tv with direct channel inputs instead. Lesson learned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, TheLocNar. 🌟 We're sorry to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV did not meet your expectations. We understand your frustration with the laggy startup and the issues with the remote. Your feedback is important and will help us improve our products and services. If you need further assistance, please reach out to our customer service team. Thank you for your review. Ivy | Insignia Support
Nice tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice addition to my children room. They love it.
I would recommend this to a friendInsignia television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new television....I'd give it five stars!
I would recommend this to a friendInsignia tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The insignia tv is excellent. Has excellent characteristics.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised with product exactly as described.
I would recommend this to a friendConvenient monitor, good deal.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a monitor for my security camera. Works perfectly.
I would recommend this to a friendSmart television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smart television built in fire stix voice ability
I would recommend this to a friendNot working properly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked for awhile but now it will not pick up wifi. We have tried many things but nothing fixes the problem. Maybe just a lemon. Hoping to get it replaced under factory warranty. Not sure if anyone else has had these problems with this model. Seems like the company will to something about the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We sincerely apologize for the inconvenience you are facing with the Wi-Fi connectivity issue. We understand how frustrating this can be, and we appreciate your patience as we work to address your concerns.
It's important to us that our products meet high standards of quality and performance, and we take feedback like yours very seriously. We encourage you to reach out to our customer support team for assistance with troubleshooting the issue further. Your satisfaction is our priority, and we want to ensure that you have a functioning product.
If it turns out that your TV does need to be replaced, our warranty process is designed to make this as smooth as possible for you. Please visit our website or contact our support team for detailed information on how to proceed with a warranty claim.
Thank you again for your feedback. We are committed to resolving this matter for you and appreciate your understanding.
Limited Televisions in this Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Okay , not a lot of Televisions in this size. The Bigger Televisions have better Quality. Unfortunately I needed under 30 inch TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We understand that finding a television in the under-30-inch category can be challenging, and we appreciate your insights on the quality differences you’ve observed between smaller and larger models.
If you have any specific preferences or features you’re looking for in a TV, please let us know, and we would be happy to assist you in finding the best option that meets your needs.
Thank you again for sharing your experience. We value your input and hope to help you find the right television soon. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia 24" smat tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been installed yet, but hope for the best.
I would recommend this to a friendTV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire TV UI a little slow but overall a good value !
I would recommend this to a friendNo air reception
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not receive digital air signal very well. Almost non at all. It works great on line and on the internet. But for a camping it sucks. I bought a Samsung that works better.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used as a kitchen counter tv. First month everything is great. Starting to notice a few issues. At times, the sound continues to play afyer the set is turned off. Picture freezes as well.
No, I would not recommend this to a friendTelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very difficult to operate until I put the Uverse receiver back on it. The intention was to get rid of the receiver and save money. I would only recommend this item to a techy if they are trying to use it without a receiver.
No, I would not recommend this to a friendGood Tv!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv would recommend to family and friends. TabG
I would recommend this to a friendNot the best but you get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes up alot. Not the internet connection but the TV itself. It just randomly takes 15 seconds to open a menu or to open an app. Other than that, it works. Just slow to respond. Speakers not very loud as well
No, I would not recommend this to a friendBev's new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to download the app I wanted...gonna call the toll free # for help
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear that you're having trouble downloading the app you wanted.
We understand how frustrating it can be when things don't work as expected. Your feedback is important to us, and we'll make sure to pass it along to our team for further review.
If there's anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.
Thank you again for your honest review. - Carl | Insignia Products
Good TV, but not with Charter Spectrum service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but will not work with Spectrum service. Plan on buying a Roku if you have Spectrum because that is the only way to watch without using the receiver from Spectrum. The smart TV feature is incompatible.
I would recommend this to a friendFine picture. Exclusions limit usability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is fine but will not allow downloading our cable app (spectrum) so is um...about 80% less useful than it could be. Wonder who made the deal with Amazon to prevent cable apps from working? Anyway a raw deal for consumers!
No, I would not recommend this to a friend