Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Good for Most Things, Not YouTube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, speakers/sound are not good compared to a Visio for the same price. The biggest issue is the sound vs picture when streaming YouTube. It's off and you cannot adjust this, there is no setting. Conversely, it works fine for YouTube TV. If all that's ok, go for it! I'll be replacing mine with something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KrashEd,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Ok, but with some quirks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok. Can be lagy at times though. I use it for over the air TV mostly, but it is more of a streaming TV.
I would recommend this to a friend- Pros mentioned:Picture quality
24" 1080P Smart tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture, sound not to good. issuse with sound when using a sound bar.
No, I would not recommend this to a friend I'LL pass
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate. Picture quality is not as good as most other brands.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Butch, for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We regret that you found it difficult to operate and that the picture quality did not meet your expectations. Your honest feedback is valuable, and we appreciate you taking the time to share your thoughts. Tine | Insignia Support
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok tv. Bought it for a family members birthday. Picture quality is ok, its hard to make out little objects.
I would recommend this to a friendCheck Policies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy until it is under $89. Best Buy changed their price match after sale policy to 15 days. I did not know that since i had not shopped at Best Buy for quite some time. I bought 3 of these and a few weeks later i saw that they were on sale for much less so i figured i would get the difference refunded because of their price match guarantee but it had been 28 days and their policy had changed to 15 days. Too much of a hassle to deal with Best Buy at this point with so many competitors with better return and price match policies. I cant see myself buying there in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We appreciate your feedback and are always looking for ways to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Insignia
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, Best Buy hung it on the wall and started the instructions concerning the set up. Tech had to leave for another appointment. Well, within 10 days, better than half of stations disappeared. In process of rescan, the system froze.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the setup and channel reception. We understand how frustrating it can be when things don’t work as expected, especially after installation. Your feedback is important and helps us identify areas where we can improve both product performance and support.
Keith | Insignia Support
returned item for refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was a problem with the channels fading on and off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, PamelaD, for sharing your experience. We’re sorry to hear about the issue with the channels fading in and out. Our goal is to provide reliable products, and we understand how frustrating it can be when they don’t perform as expected. Your feedback is valuable, and we appreciate you taking the time to share it. If you need assistance, our support team is happy to help. Tine | Insignia Support
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean its ok for a small screen flat screen. Its good for kids rooms.
I would recommend this to a friendInsignia 24 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must view straight on to get best picture. hate fire tv
No, I would not recommend this to a friend☹️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as flat as I would like. Not optimal for flush mounting.
No, I would not recommend this to a friendUn happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps loosing audio. In setting audio goes to iff but its grayed out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. I understand that the tv keeps loosing audio. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Poor picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on many channels/station is "milky", not sharp and crisp, even after trying adjustments.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your concern about the picture quality on your Insignia TV. We recommend calling our hotline at 1-877-467-4289 for further assistance. Our team is ready to help you resolve this issue and ensure you have the best viewing experience possible.
- Shiela | Insignia Support
Beware of Liberty MO store!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV while visiting in Kansas City. The store clerk assured me it was a "New" item. When I got home (Omaha) and opened box it was obvious it was an open box item. When I called the KC store they said I had to return it to their store. Terrible customer service. Fortunately the store in Omaha took it back.
No, I would not recommend this to a friendXmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift. So, I have not used it.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price. Don’t expect a spectacular picture. It is a good, basic tv for the price.
No, I would not recommend this to a friendLike the 24" Roku TV better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we bought this unit first I ended up returning after a day as we weren't satisfied with the picture. It was replaced wITH A 24" Roku tv that had a better picture as well as operating system.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanielB,
Thank you for taking the time to review our TV. I am very sorry that you are not satisfied with our products. I apologize for the inconvenience that this matter has caused you, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price but the picture is a bit washed out looking- not very bright.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Inignia Smart Fire TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control has no numbers. Other than that, it's a decent TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RodJ,
Thanks for taking the time and effort to leave a review with our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We apologize that our remote control did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Poor Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to use. Sorry we didn't get another Samsung. Very difficult to use and set up.
No, I would not recommend this to a friend