Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Amazon Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get it to work with the unexpected Amazon Fire
No, I would not recommend this to a friend 24"tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is hard to adjust. Have to be directly in front of the tv or it fads out and is blurry.
No, I would not recommend this to a friendNo air reception
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not receive digital air signal very well. Almost non at all. It works great on line and on the internet. But for a camping it sucks. I bought a Samsung that works better.
No, I would not recommend this to a friendOk, but with some quirks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok. Can be lagy at times though. I use it for over the air TV mostly, but it is more of a streaming TV.
I would recommend this to a friend- Pros mentioned:Picture quality
24" 1080P Smart tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture, sound not to good. issuse with sound when using a sound bar.
No, I would not recommend this to a friend Good for Most Things, Not YouTube
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, speakers/sound are not good compared to a Visio for the same price. The biggest issue is the sound vs picture when streaming YouTube. It's off and you cannot adjust this, there is no setting. Conversely, it works fine for YouTube TV. If all that's ok, go for it! I'll be replacing mine with something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KrashEd,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok tv. Bought it for a family members birthday. Picture quality is ok, its hard to make out little objects.
I would recommend this to a friendSave time, shop Amazon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with a remote. One associate tells me it doesn’t have to come with one. Another tells me they can replace but doesn’t know how. The first one continues to try and tell me they don’t owe me one. Imagine selling a TV without a remote and thinking that’s ok?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear your thoughts and truly sorry for the confusion and frustration regarding the missing remote. We understand how important it is for every part of the product to be included and for support to be consistent and helpful. Your feedback is important and will be shared with the appropriate teams to help improve our service and communication. We appreciate your patience and support.
Keith | Insignia Support
cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 and 1 of those TVs doesn't work after only 6 weeks. Guess I should have spent more $ and got better quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ChrisM,
Thank you for sharing your feedback. We're sorry to hear about the issue with one of the TVs. As the manufacturer of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, we strive to provide quality products, and it's disappointing to hear about your experience. We recommend reaching out to our customer support team to assist with the defective unit and explore possible solutions. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products. - Emman | Insignia Products
Sorry for being honest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say is the best one, because after one year this TV start changing color
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you've experienced color issues with your TV after a year of use. We understand how disappointing that can be, especially when expecting long-term performance. Your input is important and helps us continue to improve the quality of our products.
Keith | Insignia Support
Check Policies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy until it is under $89. Best Buy changed their price match after sale policy to 15 days. I did not know that since i had not shopped at Best Buy for quite some time. I bought 3 of these and a few weeks later i saw that they were on sale for much less so i figured i would get the difference refunded because of their price match guarantee but it had been 28 days and their policy had changed to 15 days. Too much of a hassle to deal with Best Buy at this point with so many competitors with better return and price match policies. I cant see myself buying there in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We appreciate your feedback and are always looking for ways to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean its ok for a small screen flat screen. Its good for kids rooms.
I would recommend this to a friendUn happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps loosing audio. In setting audio goes to iff but its grayed out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. I understand that the tv keeps loosing audio. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Insignia 24 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must view straight on to get best picture. hate fire tv
No, I would not recommend this to a friend☹️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as flat as I would like. Not optimal for flush mounting.
No, I would not recommend this to a friendSale it now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv probably has nothing wrong with it, the problem I have is that I trust the site will give me what I ask for. I went looking for a 32 inch tv open box and it leads me to a 24inch one felt like it was a click bait sale.
I would recommend this to a friendI'LL pass
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate. Picture quality is not as good as most other brands.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Butch, for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We regret that you found it difficult to operate and that the picture quality did not meet your expectations. Your honest feedback is valuable, and we appreciate you taking the time to share your thoughts. Tine | Insignia Support
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price. Don’t expect a spectacular picture. It is a good, basic tv for the price.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Inignia Smart Fire TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control has no numbers. Other than that, it's a decent TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RodJ,
Thanks for taking the time and effort to leave a review with our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We apologize that our remote control did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Ok for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price but the picture is a bit washed out looking- not very bright.
No, I would not recommend this to a friend