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Customer reviews

Rating 4.7 out of 5 stars with 851 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and ideal size of the 24" Class F20 Series LED HD Smart Fire TV, with many finding it easy to set up and lightweight. The smart TV features and app performance are also satisfactory for some users. However, a few customers have reported experiencing connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 851 reviews
  • Rated 3 out of 5 stars

    Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to navigate to the channels that I want .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dorm TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional little tv. Especially for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price and Sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great Price! Decent speaker sound. Doesn't need an external fire stick. Cons: No pedestal stand. Takes up a lot of real estate. Has to be viewed straight on. The picture looks really washed out if viewed at an angle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compact and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality wasn't good and TV got very hot, so ended up returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Single function TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this TV unless you literally only want to use it as a streaming TV. It says it has HDMI ports, but if you plug anything into it, you have to powercycle the whole system by fully unplugging both the TV and game console / PC / whatever for FIVE MINUTES and then replugging them in EVERY TIME and being careful to turn on the game console / PC BEFORE the TV. Including the computer going to sleep, so forget about power saving mode! It was also really, *really* bad at working as a computer monitor - the graphics looked horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sm bdrm tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bedroom/2bright Not able to get $10 off adv idk y

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful picture, bad feet and screws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions for attaching the feet are BAD. They don't fit AT ALL well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Started out very promising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week all was promising but the 2nd week was the final straw. Getting Kicked out of apps, freezing issues & overheating is not what I call fun.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia 24" F20 Series TV. We’re sorry to hear that the freezing, app issues, and overheating started so soon after purchase, as we know how frustrating that can be. Our support team at 877-467-4289 can help troubleshoot these concerns and guide you through the next steps. Thank you for sharing your experience, feedback like yours helps us refine our products.

      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    dan525

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price that you pay. Only problem it's to navigate once you turn it on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fire T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Difficult to find channels,most stations have to be bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not designed for simple antenna tv reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complex for easy operation. Remote even has buttons for pay to watch providers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mrs. Rita Steinkamp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv at store not through Amazon....going to store is an effort but thought I'd give Best Buy the business. The Tv had a small crack on screen when we unpacked which you can't see when it's on... not worth schlepping back to exchange. Bought this for kitchen counter.If you are used to a regular T.V. DO NOT BUY THIS ONE. it's beyond complicated,no voice control etc..nothing about it is simple.I hate it! Wish I. had bought on Amazon simply for the easy return....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 2 out of 5 stars

    Colleen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The legs were not in the package. Nor the screws.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Think Twice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay you really get a non quality tv. From day one that I plugged It in all it did was freeze and lag and BestBuy wouldn’t do a return just because I did not have the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very flexible HDMI inputs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, admittedly, it was cheap. But amazingly, the screen won't connect to any more advanced HDMI (i suppose requiring downsampling). i mean, it wouldn't have been hard to implement...it's just library code

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your review on the Insignia – 24" Class F20 Series LED HD (720p) Smart Fire TV with us; we truly appreciate you taking the time to let us know about your experience. We’re sorry to hear that the TV’s HDMI inputs aren’t working well with your more advanced devices, and we understand how frustrating it can be when compatibility or down sampling doesn’t function as expected. Your feedback is important to us, and insights like yours help us improve connectivity and overall performance in future models. Our Insignia Support Team would be happy to assist you further and look into the HDMI behavior you’re experiencing — you can reach us at 877‑467‑4289 or [email protected]. Thank you again for posting your review Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    software bug.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks like a software bug , the TV get freezed and making loud noise, scary. (4 times in 3 months)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ruperto! Thank you for sharing your experience with us. We’re sorry to hear that your Insignia 24" Class F20 Series Smart Fire TV has been freezing and making loud noises. This is not the experience we want our customers to have. You can contact us at 877‑467‑4289 or [email protected] and our team is available to review the issue and determine what might be going on so we can assist you further. Thank you again for bringing this to our attention.

      Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is nice but when streaming, keeps dropping the internet. I had to put my old streaming stick on the TV

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, picture quality is bad though. But it’s only 1080p so you can’t expect much with that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NO SPECTUM CABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS NICE BUT I HAVE SPECTRUM CABLE AND IT WONT USE SPECTRUM.. IF I WOULD HAVE KNOWN WOULD NOT HAVE BOUGHT....USELESS TO ME

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ – 24" Class F20 Series LED HD Smart Fire TV, Model NS‑24F201NA26, has been impacted by difficulties using Spectrum on the TV. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the TV due to the poor customer service I received when the guys came to install my TV. I paid to have the TV installed and the guys that came were a bunch of knuckle heads and said they were there to put the feet on the bottom of the tv. I made them leave my home and I returned the TV to Best Buy!!! Poor service at its finest!

    No, I would not recommend this to a friend
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